Bosch Home India Complaints & Reviews

Jul 21, 2017

Updated by Ravi Degala One more issue here we were not able to close the filter place. please check the attached images, i want this has to be replaced or else deliver my money back and take the washing machine. i am frustrated with the BOSCH and it's service. you can see in images what the problem is and we are using the sticker which came washing machine to close the small door. I hope BOSCH gives me the right solution otherwise i will never use any of the BOSCH products and informs the same to friends and relatives such a bad experience it was

Regards
--Ravi

Jul 18, 2017

Updated by bosec01 Please be informed that India customer support is just a call center for creating service request and routing the same . SR has been created and routed to Bangalore branch .

BSH employees of the Branch office located at Bangalore are not at all in a mood to resolve this issue in a manner acceptable to me .

They interacted in very rude maaner, shown arrogant attitude ( Branch Manager - Karthik, Service manager - Navneet & Rishikesh ), made sarcastic remarks .I do not want their involvement in this issue any more .

Request to give direction to Bosch Home India customer support to make Zonal office ( of BSH Household Appliances Manufacturing Pvt. Ltd. located at Bangalore ) intervene in this matter at the earliest and arrange for F2F meeting .

Jul 18, 2017

Updated by bosec01 Please be informed that I have written 5 emails to Bosch Home India Customer Care( service.[protected]@bosch-home.com) so far and customer care did not bothered to giver proper response for all these mails till date . I have shared mobile number in the mail sent to them

It is surprising to note that when the issue is brought to notice of consumer complaints forum, Bosch India customer care responded "immediately "as if Bosch India customer care were not aware of this issue and that they should engage the customer respectfully .It is really shame on Bosch Home India Customer Care to feign ignorance and exhibit hypocrsy.Even though mobile number was shared in those mails sent to them, Bosch Home India Customer Care did not try to reach me .

I received very casual email responses from Bosch Home India Customer Care .I have email evidence to proof this point .Mails were received from Aksay Gaurav / Simant Tawde of BSH Household Appliances .

I want Bosch Home India Customer Care to acknowledge this unconditionally in writing . Aksay Gaurav / Simant Tawde of BSH Household Appliances Manufacturing Pvt. Ltd should find my mobile number in any one of 5 mails received from my side .

Can Bosch Home India Customer Care deny these facts ? why do you conduct yourself like this ? Bosch Home Appliances. should not stooped to this level of cheapness and act of smartness.

My grievances are as noted below :

My precious time and money literally go wasted and still getting wasted because of Bosch Home Appliances.I am kept on idefinitely waiting from 13th Aug to till date to get the issue resolved . It is a very serious matter to be reported by a customer .

I request this India consumer complaints forum to
(1) intervene at the earliest and initiate stringent disciplinary action against BSH employees of bangalore branch .

(2) Suitable compensation for waisting my precious time and money by having purchased this product from bosch home appliance ( BSH) .

(3) Written apology from bosch home appliance ( BSH) .

Thanks
Biju Oommen

Jul 18, 2017

Updated by bosec01 Request quick response and resolution for my complaint & grievances reported in this forum ?

Jul 19, 2017

Updated by bosec01 Could you please direct BSH Household Appliances to take up the whole issue very seriously and respond at the earliest without delaying any further ?

Thanks
Biju Oommen

Jul 20, 2017

Updated by bosec01 Request quick response to complaint raised and grievances notified in this forum .

Jul 21, 2017

Updated by bosec01 If you are not getting any response from BSH Household Appliances, Mumbai, please try to get in touch with below office location .

BSH Household Appliances Manufacturing Pvt. Ltd.
No. 8, Ground & First floor, 15th Cross, 6th Phase, JP Nagar
Bengaluru 560078
www.bsh-group.com

Jul 23, 2017

Updated by knp817 Still not attended for the change of part and for service of the washing machine

Jul 14, 2017

Updated by Paveen De Dont spend your moey for Bosch Products. No Service No Parts No NOthing

Jul 01, 2017

Updated by rkpr I received through Invoice Number: 377562/2016-17/25. On[protected]. Bosch 6 kg Fully Automatic Front Loading Washing Machine WAB16060IN

I am complaining about interior cabinet lock system and others are not in the proper mode i expected that it is the manufacturing defect

After reeving Bosch 6 kg Fully Automatic Front Loading Washing Machine WAB16060IN i phoned to the authorized person to install the washing machine as per the manual, he came on Dt.[protected] and ready to install but he identified some of the internal accessories are not properly fixed by the manufacturer due to defect of the mould of the washing machine frame. the authorized person tried to install the actual position due to mould defect and other defect the internal accessories and other accessories not existed in the actual position.. he gave me suggestion that it come under the warranty and the company will replace the washing machine because of these defects so you register the complaint in the complaints register form that the authorized person did not give written to me.

Jul 06, 2017

Updated by rkpr Hi, this is Rama Krishna

With request of you i will give my contact number you can speak with me at this Phone number [protected]

Jul 18, 2017

Updated by rkpr No Response from Bosch