Boult Audio — Bad service under warranty

sourav1997mishra

Aug 12, 2021

Address:

Boult Audio Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi 110052

I complaint for my Boult bassbox blast/black under ticket number 00170530 on 12th of July 2021 but my product wasn't picked up then I called several times and finally my product got picked up on 24th of July and received at warehouse on 31st of July then my product was returned to me by 11th of August but when I checked my product the issue wasn't resolved and my warranty is also now expired I mailed them immediately on 11th itself but I didn't received any response . I had issue with charging point its light turns off and stops charging at 80% only and the problem still continues

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Boult Audio customer support has been notified about the posted complaint.

Aug 14, 2021

Updated by sourav1997mishra I called them on 13/08 they said check battery backup time is 6 hour or not . I questioned if it's not then would you repair it .They replied we will see but it's difficult because the product got out of warranty

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Comments

sourav1997mishra

Aug 14, 2021

I called them on 13/08 they said check battery backup time is 6 hour or not . I questioned if it's not then would you repair it .They replied we will see but it's difficult because the product got out of warranty

sourav1997mishra

Aug 16, 2021

I called on several times again and finally was able to connect on 16.08.21 . They denied for any service saying it's out of warranty but the question still arises when I complaint in warranty if they would have repaired it properly then why would I had to even complaint on the same problem infact I didn't damaged it . I received without repair