Boult Audio Complaints & Reviews

I have sent my Boult Z40 for repair but haven’t received them yet. More than a month has passed but no response no mails messages nothing!! Tried several times through calls and WhatsApp but didn’t receive any proper responses!! Only getting this msg
“We regret the inconvenience. your case already has been escalated to the warehouse team, we request you to wait for some time. we will update you as soon as we get any update.”......

When calling the other side receives echo of their own voice on their device. this happens on every device and every medium of call wether whatsapp video or audio call or normall call or a gmeet. if it can be resolved by driver update please do it or replace it if microphone is faulty....

Dear Customer Support Team/Boult Support,

I am writing to report an issue with my Boult Z40 Pro, which I purchased on 19/11/2024. The product features include a 100-hour battery life, Quad Mic ENC, scratch-proof rubber grip design, and Bluetooth 5.3.

Unfortunately, the charging case has not been functioning for the past three weeks — it no longer charges, rendering the device unusable. I have tried multiple...

Complaint Date: [DD-MM-YYYY]

Opposite Party Details:
Name of Seller/Company: Boult Audio / Tech-Connect Retail Pvt. Ltd.
Contact: [[protected]@boultaudio.com / customer care number]

Product & Purchase Details:
Product Name: Boult 20000mAh 22.5W Power Bank

Order ID: OD[protected]

Invoice Date:[protected]

Purchase Platform: Flipkart (Sold...

Recently suddenly stop working charging case...

I purchased the Boult Z40 Ultra on 28th April 2025, and received the product on 1st May 2025. Unfortunately, the left earbud is not functioning properly. The sound is very low and unclear compared to the right earbud. I have contacted Boult support multiple times via email, WhatsApp, and their helpline, but have not received any response or assistance. I am requesting a replacement for the faulty earbud and a copy of my invoice.
I...

I bought Boult Z40. It stopped working after 2 months.
Very complex process to raise a complete or service request.
I payed 250 for courier the product to service centre. Since 4 months over no response from customer support.
Mail communication no response.
Twitted in X to CEO no response.
As of now no help.

I am writing to request a replacement for my recently purchased Boult Audio curve maxx neckband. Unfortunately, I've been experiencing an issue with it's on / off problem since I received the product.
I am requesting to Boult Audio for replace my neckband as soon as possible....

I sent my Boult Y1 Earbuds for fixing under warranty on 7th November 2024. its been more than 4 months now but there is no response....

In November, I sent my earbuds to Bolt Audio for a warranty claim request, after which I got a ticket and an address in Delhi to whom I had to send my damaged earbuds, so I sent them and 2 On 2 December, I got a confirmation from the company that the EWRs have been sent on lotteries but I haven't received a reply even after 2 months. I sent a lot of mails and they I also sent a lot of messages on WhatsApp, he keeps driving me crazy, always...

I am writing to request a replacement for my recently purchased Boult Z40 Pro earbuds. Unfortunately, I've been experiencing an issue with the call volume since I received the product. While the earbuds perform excellently for music and video playback, the call volume remains low even at maximum settings, making it difficult to hear during calls.

I have tried adjusting the volume and troubleshooting, but the issue persists....

This is to bring to your kind attention that i have raised a reimbursement request for the courier toward boult earbud service which is under warranty i have couriered the earbud wide courier no. dated:26/6/24 via DTDC courier from Chennai to New Delhi which cost us around Rs .150 which is yet to be received against their committed amount of Rs.100 for courier charges. I have also filled courier reimbursement form and received a message saying...

I purchased boult x45 on 26-march-2024 and its only 3 month and its not charging

I am writing to formally lodge a complaint against Boult Audio regarding their failure to process my reimbursement request and their extremely poor customer service.

On 22nd May 2024, I submitted a reimbursement request along with the required form for INR 100 to be credited to my Paytm account. This was after returning a faulty product as instructed by Boult Audio support.

Despite multiple follow-ups via email and adherence to all provided instructions, including shipping the faulty product and completing the necessary form, I have received no communication or reimbursement from Boult Audio.

The lack of response and the considerable delay have caused significant inconvenience and frustration. Their customer service has been very bad, offering no assistance or updates on my issue.

I have attached all relevant details and screenshots of the form submission to support my complaint.

Dear Sir,
I would like to inform you to dated-30.09.2023. Bill no #FAJ4ZZ[protected] I Purchase
this earbud but this earvud is not properly working so please help & support your team

Thanks
Your customer
M.no [protected]

Dear Sir,
I would like to inform you to dated-30.09.2023. Bill no #FAJ4ZZ[protected] I Purchase
this ear phones but this ear phone is not properly working so please help & support your team

NOTE-: TILL TIME NOT ANY RESPONCE

Thanks
Your customer
M.no [protected]

Client number-[protected]

Description- Sir I have made a complaint that my boult audio is giving battery and connection issues, so I have raised the complaint and registered the complaint then I have a mail from boult audio saying that send the product to the given address. So, I did has it was instructed in the mail. Then I have made a delivery to boult audio at given address. Now it had been many months since I haven't received any update. Now I can't tolerate any more I need my product back or give me my refund at least I will purchase a new one.

Complaint: - See I have sent my EarPods to the given address in my mail sent by boult audio. I have made a complaint stating that "I have a connection and battery issues" I have delivered it a long ago, till date I haven't received any updates. And more over I haven't received my product also. Why it's taking such a long time to repair I even have the warranty on it. I request the boult audio to send my product as soon as possible. Or else give my money back at least I will purchase a new one

Order Number:[protected]
Ordered from: Amazon
Ordered date: 10.08.2023

Responding Mail: [protected]@gmail.com
Alternative Mail: [protected]@gmail.com

I have sent my Boult EarPods for repair but haven’t received them yet. More than a month has passed but no response no mails messages nothing!! Tried several times through calls and WhatsApp but didn’t receive any proper responses!! Only getting this msg
“We regret the inconvenience. your case already has been escalated to the warehouse team, we request you to wait for some time. we will update you as soon as we get any update.”...

- Purchased the product from AMAZON on 27.01.24

- After getting problem in one buds i am requesting warranty service on the website of BOULT audio with #Ticket Id[protected] in which i have to send the product to [ EXOTIC MILE PVT LTD, B-67, WAZIRPUR INDUSTRIAL AREA,
Delhi, delhi- 110052.] for servicing.

- I have sent the product through Delhivery courier to the above location with AWB NO.[protected] on 11.03.2024 and mobile no. [protected]

- I have mentioned all the information..but i not getting any update about the product.
- I am attaching all the documents like invoice, courier slip, warranty messages which i get on registration for product

Hi Boult,

Pls let me know how many more months I have to keep following up, for the refund of my courier charges.

OR should I assume BOULT does not have qualified customer support professionals to sort such basis things.

Just for the refund of my courier charges you asked me
1) to fill a form
2) Gave a voucher
3) Verify with OTP, which I never got.

Why can't things be simplified. Why can't your accounts team just transfer the funds to my bank account??? They have the correct account details.

Also you mentioned that the IFSC code entered by me was wrong, that is incorrect. I have entered the correct numbers multiple times.

Even after over a month of follow up, if this is the service you provide to a customer who is a senior citizen, then definitely I have the right to take this to the consumer court and ask for a remedy / compensation for a month long harassment from Boult. Shame on Boult.

Adil
[protected]