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Boult Audio Complaints & Reviews

boultaudio.com
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Updated: Dec 16, 2025
Complaints 2035
Resolved
51
Unresolved
1984
Bad 😕 It seems that Boult Audio has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Boult Audio reviews & complaints(2035)

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R
RahulTiwari69
Dec 16, 2025
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Boult Audio Earbuds Issue Request for Replacement/Repair

I am writing to report an issue with my Boult Audio earbuds. Although the earbuds power on and connect successfully to my device via Bluetooth, there is no sound output from either/one of the earbuds....
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mohitkachhadiyaa
Nov 14, 2025
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Not receive birds

I have sent my Boult Z40 for repair but haven’t received them yet. More than a month has passed but no response no mails messages nothing!! Tried several times through calls and WhatsApp but didn’t receive any proper responses!! Only getting this msg
“We regret the inconvenience. your case already has been escalated to the warehouse team, we request you to wait for some time. we will update you as soon as we get...
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A
Ayush_agarwal
Oct 12, 2025
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Microphone faulty: Echo on the other side of the call

When calling the other side receives echo of their own voice on their device. this happens on every device and every medium of call wether whatsapp video or audio call or normall call or a gmeet. if it can be resolved by driver update please do it or replace it if microphone is faulty....
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C
chetan.ck
from LUCKNOW, Uttar Pradesh
Jul 29, 2025
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Boult astra airpods

Address: Exotic Mile Private Limited B-67, Wazirpur Industrial Area New Delhi – 110052 📞 Recipient Contact: 9555602502

I had an issue with my Bolt airpods, so I sent my Bolt Astra air pods to the service center through courier on 16-07-25.
Which was received from the service center on 28-07-25.
And when I checked it, the issue for which I had sent it was still coming up.
The Bolt service center people returned the product to me just like that, without doing anything.
(Hi CHETAN KUMAR, 👋
Please courier your defective...
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B
bharathbh
Jul 27, 2025
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Request for service/replacement boult z40 pro not charging

Dear Customer Support Team/Boult Support,

I am writing to report an issue with my Boult Z40 Pro, which I purchased on 19/11/2024. The product features include a 100-hour battery life, Quad Mic ENC, scratch-proof rubber grip design, and Bluetooth 5.3.

Unfortunately, the charging case has not been functioning for the past three weeks — it no longer charges, rendering the device unusable. I have tried multiple...
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U
unknownpwrson
Jun 28, 2025
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Power bank

Address: Exotic Mile Private Limited, B-67, Wazirpur Industrial Area, New Delhi 110052

Complaint Date: [DD-MM-YYYY]

Opposite Party Details:
Name of Seller/Company: Boult Audio / Tech-Connect Retail Pvt. Ltd.
Contact: [[protected]@boultaudio.com / customer care number]

Product & Purchase Details:
Product Name: Boult 20000mAh 22.5W Power Bank

Order ID: OD[protected]

Invoice Date:[protected]

Purchase Platform: Flipkart (Sold...
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P
Pradyumna123
May 31, 2025
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Order not delivered | Refund delayed for over a month | False updates | No real compensation

I ordered a replacement of a product from Boult Audio over a month ago and have been stuck in an endless cycle of false promises, misleading customer support, and no resolution.

Here's what happened:

The order was delayed beyond the promised delivery window.
It was picked up on 8 may 2025

I reached out multiple times — every time I was told “It has been escalated for urgent...
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A
anshulll
from Dehradun, Uttarakhand
May 27, 2025
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Charging case problem

Address: IT Park, Dehradun

Recently suddenly stop working charging case...
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Y
Yashika Palrecha
May 22, 2025
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Audio Earbuds

Address: Aanchal Ladies Stay Inn, Laxmi temple road, beside Bigg boss salon, Vidyanagar, Hubli, Karnataka
Website: Flipkart

Left Side Earbuds are nor working, as I have purchased it from Flipkart, and product was delivered to me on April 13th 2024, and I have claimed 15 months warranty. So, I request you to check the problem with my existing earbud, and as i have warranty I request company to fix this problem...
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9
97pratham
from Surat, Gujarat
May 3, 2025
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Replacement request for faulty left earbud and invoice for boult z40 ultra

Address: chchhanath Surat- Dumas, Road, Keval Chowk, Surat, Gujarat 395007
Website: www.boultaudio.com

I purchased the Boult Z40 Ultra on 28th April 2025, and received the product on 1st May 2025. Unfortunately, the left earbud is not functioning properly. The sound is very low and unclear compared to the right earbud. I have contacted Boult support multiple times via email, WhatsApp, and their helpline, but have not received any response or assistance. I am requesting a replacement for the faulty earbud and a copy of my invoice.
I...
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S
Siva1454
Apr 21, 2025
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I bought Boult Z40. It stopped working after 2 months.
Very complex process to raise a complete or service request.
I payed 250 for courier the product to service centre. Since 4 months over no response from customer support.
Mail communication no response.
Twitted in X to CEO no response.
As of now no help.
Boult Audio customer support has been notified about the posted complaint.
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    G
    Girish2433
    from Noida, Uttar Pradesh
    Mar 26, 2025
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    Boult Audio curve max neck not switching On

    Address: Exotic Mile, 1st Floor B-67, Wazirpur Industrial Area, New Delhi, Delhi 110052 ·

    I am writing to request a replacement for my recently purchased Boult Audio curve maxx neckband. Unfortunately, I've been experiencing an issue with it's on / off problem since I received the product.
    I am requesting to Boult Audio for replace my neckband as soon as possible....
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    B
    BY1
    from Ahmedabad, Gujarat
    Mar 26, 2025
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    Boult Y1

    Address: delhi

    I sent my Boult Y1 Earbuds for fixing under warranty on 7th November 2024. its been more than 4 months now but there is no response....
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    S
    Samar Kamboj
    Mar 6, 2025
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    I purchased boult audio UFO from Amazon. They were working fine and completely well until yesterday one of the earphones (left) stopped working suddenly. I don't know exact reason. I still have my warranty left. Can it still be repaired or replaced under warranty and if yes how can I proceed next?
    Boult Audio customer support has been notified about the posted complaint.
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      M
      Mody Man
      from Nashik, Maharashtra
      Mar 6, 2025
      Mar 6, 2025
      This thread was updated on Mar 6, 2025
      Resolved
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      Resolved

      Address: Boult Audio, Ground Floor, DLF Tower Plaza, DLF Phase 1, Sector 26A, Gurgaon - 122002

      I received faulty earbuds from Boult Audio, and I contacted them regarding the issue. They informed me that I need to return the product, and they would provide an exchange. However, I requested a refund, which they denied based on their policy. I agreed to return the product, and they arranged a pickup through their logistics partner, Shiprocket. The product was picked up from my location and has since arrived at their warehouse.

      Today, I received a call from them claiming they received a different brand of garment instead of the earbuds. They are blaming me for this, but I returned the same product I received. Instead of investigating the issue with their warehouse team, they have told me they are unable to assist further.

      Kindly look into this matter and assist me. I believe this may be a fraudulent situation, and I am requesting a refund for the faulty product.
      +1 videos
      Mar 6, 2025
      Complaint marked as Resolved 
      not resolved
      Boult Audio customer support has been notified about the posted complaint.
      Mar 06, 2025
      Updated by Mody Man       This is not resolved yet
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        R
        Ramprakash bidiyasar
        from Nagaur, Rajasthan
        Jan 21, 2025
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        I have sent the earbuds for replacement but they have not been returned

        In November, I sent my earbuds to Bolt Audio for a warranty claim request, after which I got a ticket and an address in Delhi to whom I had to send my damaged earbuds, so I sent them and 2 On 2 December, I got a confirmation from the company that the EWRs have been sent on lotteries but I haven't received a reply even after 2 months. I sent a lot of mails and they I also sent a lot of messages on WhatsApp, he keeps driving me crazy, always...
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        M
        Mohammed Dilshad KK
        Nov 8, 2024
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        I am writing to request a replacement for my recently purchased Boult Z40 Pro earbuds. Unfortunately, I've been experiencing an issue with the call volume since I received the product. While the earbuds perform excellently for music and video playback, the call volume remains low even at maximum settings, making it difficult to hear during calls.

        I have tried adjusting the volume and troubleshooting, but the issue persists. Given that this problem has been present since the date of delivery, I believe it may be a manufacturing defect.

        Please find my order details below:

        Order Number: BAD2CN[protected]

        Mobile Number: [protected]
        Boult Audio customer support has been notified about the posted complaint.
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          K
          Karthiks Sundaram
          Oct 10, 2024
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          Address: 2/179/a15 Kasthurinaickenpalayam Gct Nagar Phase-2

          I've bought a Mustang Derby yesterday 8th Oct 2024 (Oty: 1)
          ₹1, 299 transferred with gpay,

          Order ID: BAD2CN[protected]

          In the whatsapp, it says "We will notify you when your order is packed📦 and ready to be shipped"

          Till now, no update from Boult Audio, i've tried to track shipment. in there website https://www.boultaudio.com/account/orders/1419255adc73282767f9c5d5bd86f697

          but nothing is working while clicking Track shipment.

          also it says in there website as
          Status: Unfulfilled

          even i tried to whataspp them, but there Captain BOULT, a digital assistant. but that too is useless.

          please help me to get the product and its update. Thankyou or else if not working, please get refund from them.
          Boult Audio customer support has been notified about the posted complaint.
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            A
            Ashish kuma
            from Shikohabad, Uttar Pradesh
            Jul 10, 2024
            Jul 10, 2024
            This thread was updated on Jul 10, 2024
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            It's one side is not working
            Boult Audio customer support has been notified about the posted complaint.
            Jul 10, 2024
            Updated by Ashish kuma             The earbud of one side is not working
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              M
              Mohanakrishnan_1972
              from Chennai, Tamil Nadu
              Jul 7, 2024
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              Regarding refund of courier charges

              Address: Boult Audio, Ground Floor, DLF Tower Plaza, DLF Phase 1, Sector 26A, Gurgaon - 122002

              This is to bring to your kind attention that i have raised a reimbursement request for the courier toward boult earbud service which is under warranty i have couriered the earbud wide courier no. dated:26/6/24 via DTDC courier from Chennai to New Delhi which cost us around Rs .150 which is yet to be received against their committed amount of Rs.100 for courier charges. I have also filled courier reimbursement form and received a message saying...
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