Boult Audio — Boult audio airbass tru5ive pro not charging

I have mailed them on 10th August and notified them again after 5 days and now even after two weeks there is no response from their end.

Boult Audio: Product Invoice [ ref:_00D2wCpJE6._5005i2kI5E:ref ]

Mail :
I have purchased Boult audio airbass true5ive pro on 16th jun from Amazon.
It has stopped charging now.

Order details below:

Order Number:[protected] Invoice Number : DEL[protected]
Order Date: 16.06.2021
Description : Boult Audio AirBass Tru5ive Pro True Wireless
Earbuds with 36 Hours Total Playtime, IPX7 Fully
Waterproof, Instant Voice Assistant, Immersive Sound
with Sports fit & Noise Isolation and Built in mic |
B088YNNXCX ( B088YNNXCX )
HSN:85176290