Boult Audio — Boult bluetooth powerbuds

I’ve returned a pair of bluetooth headphone. It’s been two months and I didn’t hear anything from boult until recently, I got an email which says that I sent an empty box which is completely false

I tried to reach out to your customer service but they didn’t helped me at all, and put the phone down on me multiple times.

I also have the proof that the order was successfully delivered to you guys. The courier was arranged by boult only