Boult Audio — charging problem or ear phone voice not audible or bluetooth connecting problem with phone or other gadget

Address:

Near bundalekhand university Madrash departmental store rajpoot colony jhansi pjn code 284128

I have already send my ear phone to the address exotic mile, 1st floor, b-67, wazirpur industrial area, near honda showroom & royal pepper banquet,. Still i m not received my ear phone. Is it repaired or not