Boult Audio — Complaining about the laziness of your employees

Address:	Exotic mile, 1st Floor, B-67, Wazirpur Industrial Area, Near Honda Showroom & Royal pepper Banquet, New Delhi- 110052
Website:	boultaudio.com

I couriered my product in Delhi about 20 days before in response of this I receive a mail from service center that I will get my repaired/replaced product within 6 to 7 working days. when I called to service center on 12/07/2021 & 15/07/2021 your representative told that your product is already dispatched but today (15/07/2021) I track that & found no information. Then I again call and ask for the same then she said we packed your product but no one from bluedart came for collect it.
So now I only want to know that is this my responsibility that to call bluedart and ask that Bhaiya jao of boult ke service center se mera courier pick krlo or mujhe courier krdo.
recently I suggest my friend to buy boult product but from now I will not.
Itni bekar service ni dekhi kabhi... Worst service...Waste of money...