Boult Audio — Didn't receive courier cost

My Z35 buds were not working. So I registered complain with ticket id[protected]. They mailed me that I have to send the product to their address and for that I will get my courier cost back by filling a form.
I couriered the product to them and filled the for but they didn't sent me the courier cost and neither they replied to my mail.
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    Boult Audio Phone
    +91 95 5560 2502
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    Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi, India - 110052
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