Boult Audio — Fraud company! Defective product not repaired/replaced

This fraud company deserves zero stars! I bought Tru5ive pro earbuds in march 2021 and they turned out to be defective in July! Tried raising complaint via their website but no reply. Called the customer care! Thats another story! One needs to wait around 30-40mins in a queue and when you get to top 1 in the queue your call gets disconnected! This happened over 10-15 times and thats really frustrating! Finally caught hold of them and they arranged a pickup! Guess what! After they sent me the fresh "repaired/replaced" piece, it wasnt even repaired or replaced! They sent me back the same piece untouched! It had all the problems it had before! I tried contacting them again but everytime the call gets disconnected! I have registered a complaint under consumer court against them.