Boult Audio — I have an issue with earphone

Address:

889,SECTOR 47

Hello I brought boult earphone 6 months ago but the issue started 1 month ago the issue is that on one side of the earphone some paper-like cover is removed and getting me shocked every time when I plug in my ear That is why I use another side of the earphone which is normal but please fix this issue if you have any doubt please get in touch with me I have warranty card also