Boult Audio — Not even replacing the product

Boult Audio — Not even replacing the product

A Anantha krishnan M A Jul 27, 2023 Aug 9, 2023 This thread was updated on Aug 9, 2023

I ordered x45 TWS from your website on june 23rd.case wasn't charging properly..i requested for replacement within a day..and my product reached your warehouse on july 5th..till now i didn't get my replacement..I called your customer service 7 or 8 times .first they told to wait for 48 hrs ..that was july 1st week..later they told me to wait for 24hrs for replacement.i didn't get it..then they told me that senior executicve will contact you..that also didn't happen..today again i called..after explaining everything executive told me to wait..and he cut the call..so i filed a complaint on customercare portal. My order id:BAD2CN[protected] Ticket id:00941001 Was this information helpful? No (0) Yes (0)
Boult Audio customer support has been notified about the posted complaint.
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Sanjeev Ramashankar Bharti

Aug 9, 2023

Hi, my name is Sanjeev Bharti. I have bought your X10 buds from Flipkart. But after 3-4 days, 1 side was not working properly & after that it was not getting charged. So, i went to your service center which is in Ghatkopar, Mumbai on 22nd July. So, they said it will deliver to your address or else you can collect it from here only. We'll update you. Now, today is 2nd of August. & They are saying that product is dispatched. You have to contact to the Boult customer care. So, pls help. This is very bad experience for me. Please resolve this ASAP.