The issue that I have experienced was: I have bought a boult headset on Invoice Number : IN-DEL3-84173 and Invoice Date : 16.10.2020.
The product is under warranty and i raised a complaint on May 10, 2021 for "Voice issue". They collected my headset and returned another old broken headset to me as called it as a repair. They missed my original headset and sent me some junk which was not even working.
I raised this issue and asked them to either send my original headset or a new as replacement as per their warranty rules.
Today I again received an old headset which is not my original one.(Complaint Ticket ID:[protected]
Boult headset details - Boult Audio AirBass MuseBuds True Wireless in-Ear
Earphones with mic & Magnetic Charging Case, Latest
Bluetooth 5.0 Headphone, Auto Pairing & Upto 18 Hours
Playtime with Case (Black) | B08CZZBRLG (
B08CZZBRLG )
HSN:8418
It occurred on: 20/08/2021
Send me a new headset as the product is still under warranty and see what they can do for wasting all my time and effort.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Srishti Tiwari
Serial Number: B08CZZBRLG ( B08CZZBRLG )
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