Boult Audio — Product not received back & no response from Boult audio

Address:B67 Wazirpur Industrial Area , New Delhi 110052

It has been 15 days but still no response from the boult audio about my product (Boult Audio Curve Pro Bass) which I had send through the reverse pickup arranged by boult audio. Pickup courier has already send the product successfully to boult audio in 15 july but till now no response has came from boult Audio about my product.
This whole process is to claim my warranty.
Reference Ticket no. Is 00159806.
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    Boult Audio Phone
    +91 95 5560 2502
    Boult Audio Address
    Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi, India - 110052
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