Boult Audio — Received different product which is claimed to be repaired

Hello, I'm advocate ankita Modagi from Belgaum Karnataka India, I had purchased Boult audio earbuds from Amazon on 27 aug 2020 which had to replace due to defective item, than on 30 aug 2020 I got replaced product.

Product was working properly for 3months but all of sudden right earbud stoped working
I than contacted Boult audio support team in delhi who asked me to courier product after going through certain process ( invoice of product, product name, date of purchase). On[protected] I have couriered ma product as to guidelines of support team. They ensure me to either replace or repair the product within 7days in their custody.

I got msg from support team of ma product being repaired and received it today morning in total different way, I'm disappointed with service provided because neither I have received ma product nor the things that I had sent ( Bill receipt, company box, direction page, warranty card, different cable, different casebox, no extra pair of buds) nothing is been given of mine. Entire product is not mine

I want new product or refund ma money along with courier service money or else even if it is ma old product it must be sent with proper packing n all those things that I had sent

If failed to respond me I'll take legal action against you.
Was this information helpful?
No (0)
Yes (0)
Boult Audio customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Boult Audio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    2010
    Pending
    0
    Resolved
    51
    Boult Audio Phone
    +91 95 5560 2502
    Boult Audio Address
    Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, New Delhi, Delhi, India - 110052
    View all Boult Audio contact information