Boult Audio — Urgent Grievance: Defective Service and Unacceptable Replacement Received

Website:

www.boultaudio.com

I am writing to express my deep dissatisfaction with the recent service experience I have had with Boult.

On 10/2/24, I sent my Boult earbuds for repair to your center. However, upon receiving the package today, I was shocked and dismayed to find that instead of my earbuds, the package contained *a stone*. This experience has left me feeling frustrated and inconvenienced, especially considering my reliance on the earbuds for studies as I am taking online classes.

I kindly request your immediate attention to rectify this situation. I expect a prompt resolution, including the replacement or repair of my earbuds at no additional cost.

I appreciate your prompt attention to this matter and look forward to a swift resolution
Here are some details:
Ticket ID: 01321060
AWB: Z34817635