Boult Audio — Warranty claim delay

Address:

At. Mahadevnagar post.gomalwada, Shirur kasar, Beed Maharashtra

Respected sir/mam
There was problem with my bluetooth headphone pro bass curv pro. It's one side was not working, so i did complaint about it. Then several days later i got reply about replacing it. Then i sent it to Delhi Boult audio company and it was delivered on 3rd of July. Since then I did not get any update on the product about when a new one will be given to me. I did tones of mails about further update, because in several days i have to go out of country for another 4 years in next month so i want my bluetooth asap. Please kindly do fast something