Address: | Mumbai City, Maharashtra, 400000 | Website: | www.box8.in |
Hi BOX8,
This is a complaint regarding the order no ZBTBNA. The Complaint Is Regarding Delivery timings and delivery guy who promptly denied to deliver in time.
My order time is 8.51pm. This is 10.30pm while I am typing this email. The delivery guy promptly denied the delivery of the order without prior reasoning. I have been receiving orders from BOX-8, in the past successfully and this is the first time this has happened.
Even after explaining the address to the delivery guy, he denies the order and says in a very rude tone saying - "order to aur aadha ghanta lagega, aapka address galat hai".
More half and hour means 11pm and I guess that would be 120mins vs 38mins of your commitment.
I asked him the name and he said it's Sameer, but I am not sure if that's his real name. The number he called is [protected].
As I type now, 10.37pm I have recieved the order. I asked the guy name and he said it's Rocky and not Sameer. I asked him who is Sameer and he said there no guy named Sameer. The another guy accompanying him is Rahul
Request you to please take strict action against the Delivery guy and the delivery timeline provide us an update.
Thanks, V!
[protected]
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