Box 8 — Non-receipt of refund of late delivery

Address:	400089
Website:	box8.in

Hi,

Ref: Order no: VRHESS
On last sunday I had placed a order on Box8. As per its terms and conditions, if any order above Rs 300 is delivered after 38 mins, then that order is eligible for free delivery. My order was matching their terms and conditions.The order was delivered after 100 mins. I called its customer care representative, who had assured me that the refund shall be done to my bank account within 2-3 working days. So far I haven't received my refund. I request the company to make the full refund + penalty charges for the delay in refund and the inconvenience & disturbance caused to the consumer. The refund should be strictly unconditional and to my bank account and not to Box8 wallet with any terms and conditions.