[Resolved]  BPCL Petrol Pump — Ridiculous service and continuous shortage of workers

I live in Electronic city phase 1, Bengaluru. Here there is only a single petrol pump in the vicinity that of BPCL. There is consistently poor service in terms of shortage of workers, even if workers are sitting idle, they wont work. There is always around 20 bikes pending to receive oil.Whereas there are 4 petrol release machines for two wheelers, mostly 1 is operated. Being the only petrol pump in the area, which I wonder why, it is a serious problem for the people. 20 -30 minute delays, have become an everyday affair. This being the industrial hub of Bengaluru, this kind of functioning of the petrol pump poses a serious problem. Being one of the best places in India, it is sad & frustating to see such state of affairs. Many a time at peak hours the horde of pending bikes even causes traffic jams. Sometimes to top everything there is not a single worker to give petrol. Please take adequate steps to curb this problem and please address our problem at the earliest.
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May 26, 2017
Complaint marked as Resolved 
Jun 01, 2015
Updated by deban71
I live in Electronic city phase 1, Bengaluru. Here there is only a single petrol pump in the vicinity that of BPCL. There is consistently poor service in terms of shortage of workers, even if workers are sitting idle, they wont work. There is always around 20 bikes pending to receive oil.Whereas there are 4 petrol release machines for two wheelers, mostly 1 is operated. Being the only petrol pump in the area, which I wonder why, it is a serious problem for the people. 20 -30 minute delays, have become an everyday affair. This being the industrial hub of Bengaluru, this kind of functioning of the petrol pump poses a serious problem. Being one of the best places in India, it is sad & frustating to see such state of affairs. Many a time at peak hours the horde of pending bikes even cause traffic jams. Sometimes to top everything else there is not a single worker to give petrol. Please take adequate steps to curb this problem and please address our problem at the earliest.
Verified Support
Jun 02, 2015
Bharat Petroleum [BPCL] Customer Care's response
Dear sir, we regret the inconvenience caused to you. Please share your mobile number and email id with us so that our customer care team can get in touch with you. In the meantime, you may also like to register your complaint atwww.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
Jun 02, 2015
Updated by deban71
My mobile: [protected]
Email id:[protected]@gmail.com
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