BPL — full machine replacement of washing machine bpl

Address:	Mumbai City, Maharashtra, 400612
Website:	Consumer Complaints Forum

Dear Sir/Madam,

We believe that BPL is one of the most popular brand in electronics.

Therefore, we have recommended and purchased BPL washing machine 6.5KG Semi Automatic loading (BSATL65F1) on dated 26th Sept 2018.

We have used hardly 3 days was in this machine, same we had facing probelm of timer not working properly.

we have lodged the complaints as following:

Complaint Lodged: on 3rd Oct 18. engineer was visited after multiple follow-ups more then 15 days and observation of timer is faulty, he had resisted services part replacement and same has deliver after 12 days but problem not resolved. after more observation from engineer the problem was swing moter Conclusion: NOt resolved
Complaint Lodged: dated: 28th November. still not resolved.
We are suffering more then 2 months of machine not working properly. BPL is very good brand i we dont know why this is happening. This is showing and spoiling of BRAND name as well as company image.

We are requesting you kindly replace the full unit or change the module.

we looking forward you support and more venerable & satisfactorily response from you.

Awiting you response for the same ASAP.

Thanks and regards,
Abdul
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