I am writing this review to share my highly disappointing experience with BPL Logistics. I had chosen them for relocating my household materials from Delhi to Bhubaneswar, and unfortunately, it turned out to be a nightmare.
Firstly, the promised delivery date was within 10 days, but my shipment arrived after an excruciatingly long wait of 2 months. During this period, I had to follow up with them for updates constantly, and it was a mentally taxing process. The lack of honest feedback on the status of my materials only added to my frustration.
When my goods finally arrived on 24th July 2023, my heart sank as I discovered that most of the items were severely damaged. The condition in which the boxes were received was appalling. I had taken the precaution of paying for insurance during transportation, hoping for a secure and smooth process, but that clearly did not make any difference.
The losses I have incurred due to the damages amount to a staggering Rs. 2, 00, 000. The list of irreparably damaged goods includes a broken watch, kitchen utensils, a damaged fridge, clothes, an induction cooker, showpieces, a glass mirror, a bean bag, a bike helmet, and even food products.
I have attached images of the damaged items and the state in which they were delivered, along with the invoice indicating the insurance payment.
I feel utterly let down by BPL Logistics, and the entire experience has left me frustrated and disillusioned. I sincerely hope they take my claim seriously and process it promptly.
If anyone is considering using BPL Logistics for their relocation needs, I strongly advise against it. My experience serves as a cautionary tale, and I wish I had chosen a more reliable and customer-oriented service.
I hope this review helps others make informed decisions. Please be cautious and think twice before entrusting your valuable belongings to this company.
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