BPL — washing machine not working and repair services are not done whether it is in warranty period

Address:Hyderabad, Telangana, 500072

Dear team

I have purchased a washing machine of bpl 6.5 kg fully-automatic front loading washing machine on 23rd march 2018. It stopped working on 1st oct 2018 and i have given a complaint to customer care on 04th oct 2018 and executive has visited and said that some parts need to change. From that day onwards i'm continuously following up with the customer care and there is no response from the team. I have written mails for resolution of repair or replacement of washing machine but still no reply has been received. Replace the washing machine on immediate basis.
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Dec 31, 2018
Updated by dinig9
After the continuous follows ups with the BPL wecare team they have proudly closed the complaint ticket with out resolving the issue. its the worst services receving from the BPL washing machine
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I have logged a complain for a machine part change since 2 months they are not even bothered to solve the issue they just say the company is not getting the part it been 1 year since i have purchased it

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    Contact Information

    Hyderabad
    Telangana
    India
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