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BPTP Complaints & Reviews

1.7
Updated: Nov 11, 2024
Complaints 328
Resolved
108
Unresolved
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BPTP reviews & complaints page 11

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R
rahul143uv
from Mumbai, Maharashtra
Aug 13, 2015
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Address: Faridabad, Haryana

My customer code is 149098, I had to run after BPTP for good 30-40 Days to issue Builder Buyer agreement for bank Loaon purpose. Even by knowing that its the delay from BPTP`s end they kept on sending payment reminders and today when they have given BBA and asked to return the signed copies within 1day, i fulfilled that as well. However, to my surprise, i received a termination letter of my villa. This is huge and shocking... Friends, do you all think its my fault that i have to follow up with BPTP for generating my own BBA and then instead apologizing, they have sent me a termination letter. BPTP is not a consumer friendly unit... I regret to opt for BPTP when i had several other options.. Please never go for BPTP
BPTP customer support has been notified about the posted complaint.
Hello,

Kindly contact me in case of fighting legal battle against M/s BPTP

Regards,

Harsh Parekh
Advocate
Email : [protected]@gmail.com
[protected] (M)
Sure mr harsh, hv kept ur contact, will surely contact u
I am also a BPTP victim and fighting for refund with interest. If interested to join SMS to [protected] datewise monies paid, interest accrued @18% p.a and your contact details.
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    Y
    Yadav Dpak
    from Chennai, Tamil Nadu
    Aug 14, 2015
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    Correct my email ID as [protected]@gmail.com ... ... ... ...
    BPTP customer support has been notified about the posted complaint.
    Aug 14, 2015
    Updated by Yadav Dpak
    If any one is interestes to file Legal proceeding for this issue can contact myself on [protected]@gmail.com &[protected]

    But Confirm it's for only who have more than one property in BPTP projects
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      Y
      Yadav Dpak
      from Chennai, Tamil Nadu
      Aug 10, 2015
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      Address: Faridabad, Haryana

      Hello All BPTP Customer

      This message for all those who have more than one property in BPTP projects and wants go for Legal proceedings against the Builder for Illogical, Illegal Demands and Wrong trade Practices against Laws and Policies

      I know some customer with similar situation, and wants to unite other customer & Form a group to to prevent Illegal Demands and Harassment by BPTP and planning for legal proceedings.

      Pl. contact my self[protected]
      [protected]@gmail.com


      Regards
      Deepak Yadav
      [protected]@rediffmail.com
      BPTP customer support has been notified about the posted complaint.
      Aug 10, 2015
      Updated by Yadav Dpak
      Correct my email ID as [protected]@gmail.com
      Will be highly interested in joining/starting any forum for taking up the matter with bptp legally. Unless quiet a few o[censored]s unite and come together, we'll not be heard.

      I can be contacted at [protected].
      mail id - suumit.[protected]@gmail.com

      Thanks
      Suumit Jain
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        P
        Paruljuneja
        from Jaipur, Rajasthan
        Aug 4, 2015
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        Address: Faridabad, Haryana

        3yrs delay already in posession...reinbursemnt negligiible...add on paymnt demands on virtue of 1.increased cost 2.revision in govt rates 3.increase in built up area 4.4%vat chrgs lavied on customer although they were not valid at the time they were suppse to gv posession. Delay from their end...huge loss for customer Incrmnt of approx 12lakh paymnt than expectd. Nobody to listen or provide solution...
        BPTP customer support has been notified about the posted complaint.
        Hello,

        Kindly contact me in case of fighting legal battle against M/s BPTP

        Regards,

        Harsh Parekh
        Advocate
        Email : [protected]@gmail.com
        [protected] (M)
        I am also a BPTP victim and fighting for refund with interest. If interested to join SMS to [protected] datewise monies paid, interest accrued @18% p.a and your contact details.
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          H
          harish banga
          from Mumbai, Maharashtra
          Jul 25, 2015
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          Address: Faridabad, Haryana

          Discovery Park As BPTP had stopped giving construction status on their site www.bptp.com I decided to visit Discovery Park location during first week of July 2015. I was happy to see that construction was on all though at a slower pace. However, I was also highly disturbed to observe that large number of columns in J & K Blocks were being repaired by putting additional reinforcements & concrete and the brick masonry walls were being dismantled & being replaced by hollow concrete blocks. Informal enquiry at site has revealed that tis rework was necessitated due to the fact that failures were detected in large number of columns probably due to poor quality of initial construction /supervision. BPTP were requested to provide further details. In spite of repeated reminders they are silent. I wonder if somebody can throw more lights on this (I have site photos showing rework in process).
          Hello,

          Kindly contact me in case of fighting legal battle against M/s BPTP

          Regards,

          Harsh Parekh
          Advocate
          Email : [protected]@gmail.com
          [protected] (M)
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            P
            PankajGoyal84
            from Mumbai, Maharashtra
            Jul 14, 2015
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            Bptp - park serene - spacio - long delayed

            Address: Gurgaon, Haryana

            I booked 3bhk apartment in bptp - park serene - spacio in year 2009. I was suppose to get possession by 2012. Currently 2015 is going on and no update from bptp by when we will get the possession.

            We are unnecessarily paying the additional house rent.

            This is unethical and action should be taken against bptp for late delivery...
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            H
            Himanshu Datta
            Jun 14, 2015
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            Address: Faridabad, Haryana

            I booked 3BHk apartment in BPTP Park Elite Floor Second Floor in Year 2008. I was suppose to get possession by 2012. I am communicated that we will get it by 2018. This seems to be unethical. We need to take action against it. Please suggest If we already have people protesting against it.
            BPTP customer support has been notified about the posted complaint.
            Dear Himanshu.. please be expressive on twitter.. let's make it a political issue.. here is my story in this link

            http://www.nytimes.com/2015/02/10/nyregion/kabul-chawla-bptp-india-real-estate-m...

            you can also connect with people on fb and watsapp
            I have been requesting everyone on fb page to run a twitter campaign.. but people are not listening

            Regards.. Neeraj Jagga
            Hello,

            Kindly contact me in case of fighting legal battle against M/s Ansal Housingf and Construction Limited

            Regards,

            Harsh Parekh
            Advocate
            Email : [protected]@gmail.com
            [protected] (M)
            I am also a BPTP victim and fighting for refund with interest. If interested to join SMS to [protected] datewise monies paid, interest accrued @18% p.a and your contact details.
            Saurav Khanna's reply, Jul 9, 2018
            Are you still fighting, interested to sync up with you on this.
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              K
              kumar15
              from New Delhi, Delhi
              May 23, 2015
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              Address: New Delhi, Delhi

              Dear Sir, I booked my flat with BPTP ltd Faridabad in year 2008 & paid my all dues on time, In year 2013 the said company said flat booked is in non constructed tower either you have to shift your money in some other project at current price or money will be refunded with 9 % interest In August 2013 all the documents submitted for refund & till date company is not refunding the my hard earned money despite sending reminder/legal notice MY NAME IS NARENDER KUMAR CUST ID WITH BPTP IS 106989 PROJECT PARK FLOOR 2.FARIDABAD MOBILE NO [protected] Really appreciate concern can help me to recover my hard earned money to have buy a house to live with my family NARENDER KUMAR
              Hello,

              Kindly contact me in case of fighting legal battle against M/s BPTP Limited

              Regards,

              Harsh Parekh
              Advocate
              Email : [protected]@gmail.com
              [protected] (M)
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                R
                Rashmi Rakesh MITTAL
                from Pune, Maharashtra
                Apr 4, 2015
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                Address: Gurgaon, Haryana

                Sir, We had paid initial amount for Independent Built Up Floor in BPTP Project Pedestal 70A in beginning of 2014. Bal to be paid upon completion of the project. We were confirmed that this project will be completed and handed over by 2017. We have been visiting the Site regularly but no sign of any movement yet. Nothing has been started. Not even a single labour is there. We are worried as to what happens to amount we have paid and how will they hand over on time when nothing has started yet. WHAT DO WE DO NOW ???? Govt must introduce some laws to protect consumers from such possible frauds.
                Hello,

                Kindly contact me in case of fighting legal battle against M/s BPTP

                Regards,

                Harsh Parekh
                Advocate
                Email : [protected]@gmail.com
                [protected] (M)
                I am also a BPTP victim and fighting for refund with interest. If interested to join SMS to [protected] datewise monies paid, interest accrued @18% p.a and your contact details.
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                  C
                  cocona
                  Mar 5, 2015
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                  Address: Faridabad, Haryana

                  I had booked a Park elite floor in 2009 in a construction linked plan that was to hand over possession in Jan 2012. It is Mar, 2015 and there are no signs of possession. I have already made payment of Rs. 23 Lakhs. In an email reply from them I have been told that I wont get possession till Aug, 2017. This is ridiculous. It is a lot of money.
                  BPTP customer support has been notified about the posted complaint.
                  Hello,

                  Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                  Regards,

                  Harsh Parekh
                  Advocate
                  Email : [protected]@gmail.com
                  [protected] (M)
                  I am also a BPTP victim and fighting for refund with interest. If interested to join SMS to [protected] datewise monies paid, interest accrued @18% p.a and your contact details. of Rs. 23 Lakhs. Also send email reply from BPTP that possession till Aug, 2017
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                    R
                    rkv7
                    from Pune, Maharashtra
                    Dec 31, 2014
                    Resolved
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                    Resolved

                    BPTP no refunding money

                    Address: Faridabad, Haryana

                    BPTP first trap the customer, after that if customer ask for refund or anything thet sit mum....
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                    G
                    gopalfaridabad
                    from Delhi, Delhi
                    Dec 30, 2014
                    Resolved
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                    Resolved

                    Indemnity-cum-Undertaking before physical possession

                    Address: Faridabad, Haryana

                    BPTP is asking to submit Indemnity-cum-Undertaking without physical possession and verification. As per them it is prerequisite to start registry and possession formalities. How we can provide the Indemnity-cum-Undertaking before physical possession and registry....
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                    P
                    p_raj_kumar
                    from Bengaluru, Karnataka
                    Dec 24, 2014
                    Resolved
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                    Resolved

                    Plot in BPTP Block -PE

                    Address: Faridabad, Haryana

                    I've booked a plot in BPTP G-Block in the year 2010. It was second sale . There was no activity regarding this plot even after one year. Every time when we contacted BPTP they replied it will take some more time, never telling us the truth. After waiting for another year, I went to BPTP office in Gurgaon to know the actual status of my plot. Then they told us that the plot in G block has been deleted because of some sanction problems. After...
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                    K
                    K_verma03
                    from Chandigarh, Chandigarh
                    Dec 17, 2014
                    Resolved
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                    Resolved

                    Address: Faridabad, Haryana

                    I have booked a flat in BPTP in 2010, I have paid more than 50% amount to BPTP through Bank Loan. But there is no construction update or possession status regarding my flat. After many mails or phones now they are saying through mail that possession will be in around Dec. 2018, near about 9 yrs. after booking. So please suggest me what I need to do in this case.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    BPTP customer support has been notified about the posted complaint.
                    I have also booked a flat in BPTP in 2010, and i have paid 85% payment and now i recd. an email that i can expect the possession in Sep. 2017. pls suggest what to do?
                    Hello,

                    Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                    Regards,

                    Harsh Parekh
                    Advocate
                    Email : [protected]@gmail.com
                    [protected] (M)
                    I am also a BPTP victim and fighting for refund with interest.
                    I found that getting a refund is better option.
                    If interested to join send SMS to [protected] mentioning
                    1. datewise monies paid,
                    2. calculate interest accrued @18% p.a and
                    3. your contact details.
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                      D
                      Dr. J P Dudeja
                      from Delhi, Delhi
                      Nov 7, 2014
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                      Address: Gurgaon, Haryana

                      Dear Sir / Madam, We, (i) Mrs. Rita Dudeja and (ii) Dr. Jai Paul Dudeja, are the joint allottees o[censored]nit No. A-71-SF of BPTP Amstoria, Sector 102, Gurgaon. Our Observations: As per the Buyer's Agreement dated 17th April 012, signed between BPTP and us, the physical possession of the said unit was to be handed over within 24 months from the date of this agreement (that is, by 16th April014, which is already over) with a grace period of 180 days (that is, by mid-October14). We have already paid 82.5% of BSP, plus 100% of EDC, plus 100% of PLC, plus 100% of club membership charges, paid within a period of less than 15 months (till 18th Apr13). After this there has been no further demand raised by you till date (for more than 15 months since the last payment made by us). We have visited this unit of ours several times in the last 15 months and found, to our disappointment, that there was a NO PROGRESS for the last one year, in the construction of this unit. We are feeling cheated by the BPTP. What should we do now? We are pensioners and our hard earned money has gone into it.
                      Hello,

                      Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                      Regards,

                      Harsh Parekh
                      Advocate
                      Email : [protected]@gmail.com
                      [protected] (M)
                      Mister Singh's reply, Jul 1, 2023
                      Hello Harshji,

                      How can I contact you?

                      Regards,
                      YP Singh
                      I am also a BPTP victim and fighting for refund with interest.
                      I found that getting a refund is better option.
                      If interested to join send SMS to [protected] mentioning
                      1. datewise monies paid,
                      2. calculate interest accrued @18% p.a and
                      3. your contact details.
                      Mister Singh's reply, Jul 1, 2023
                      Hi Rajiv,

                      How can I contact you? I am also a Victim of BPtp.

                      Best,
                      YP singh
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                        P
                        Pradeep Kumar Bajaj
                        from Gurgaon, Haryana
                        Oct 19, 2014
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana

                        I booked in April 2012 a unit of 190 syd in parkland pride sec 77 Faridabad. My consumer No is 141970. In May 2014 came to know that construction work in the project has been completely stopped for the last 6 months. On enquiring from people I came to know that construction company which was doing the construction in the said project has not been getting timely payments from BPTP. Every person who booked any unit in the said project has paid to BPTP approximately 70 to 85 percent of the cost of the unit.when i wanted to know the reason of shut down of construction in the project vide mail, i instead of getting proper reply got a demand for completion of brick work in my unit. I went to enquire from nehar par office of BPTP about the genuineness of the demand i came to know from an employee of the office that the mile stone which has been mentioned as completed is yet to start. I vide my several mails requested BPTP to call me at the site and satisfy myself that the demand raised is for the mile stone which has actually been accomplished but sorry to say that i did not get proper reply. I also wanted to know about the genuine reason for stopping the construction activity in the said project but i did not get any response. As seen by me BPTP is gets 90% payments from the people who has booked any unit in any of it's project and then leave that person at it's mercy to wait and get possession of the same. I appeal to the responsible persons of BPTP to stop cheating the innocent people as they have invested their hard earned money to make their dream of getting the house come true.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hello,

                        Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                        Regards,

                        Harsh Parekh
                        Advocate
                        Email : [protected]@gmail.com
                        [protected] (M)
                        I am also a BPTP victim and fighting for refund with interest.
                        I found that getting a refund is better option.
                        If interested to join send SMS to [protected] mentioning
                        1. datewise monies paid,
                        2. calculate interest accrued @18% p.a and
                        3. your contact details.
                        I booked a first floor unit (1365 sq ft) in PB block of BPTP's Parkland Pride Sector 77 in last quarter of 2011. As we all know the project has failed miserably on schedule of milestones and possession. Since last October (i.e. 2016) work started and gave a hope to genuine home buyers that 'better is late than never'.
                        Now, as a commoner, I tried every possible way to make timely payments to avoid any penalties and notices from Builder. The latest demand raised by BPTP is dated Sep-28, 2017 with a due date of Oct-13, 2017 (less than 2 weeks, note Sep-29 to Oct-02 were bank holidays in NCR). When I approached my lending bank,
                        HDFC in my case, they refused to entertain the demand raised by Builder stating they need the RERA registration number of this project before further disbursement. It is a clear case, where, as a commoner I am caught in a tug of war - Builder will issue notice & penalty on me (if I fail to honor the demand request raised) and Bank is not willing to disburse a penny without RERA registration number. I tried contacting BPTP via emails (no response), telephone (no response); this is an expected behavior from the Builder.
                        To add to my miseries, the latest demand letter shows the super area as 1030 sq feet as against the original 1365 sq feet. But a closer look clears out that amount is still being demanded for 1365 sq feet (maths, 1365 sq ft X 3357 per sq ft BSP). This is giving me sleepless nights since last week.
                        Seems like I need to quit my job and run after the bank pleading to honor the loan agreement; Builder to justify reduction in super area, RERA compliance and most importantly an assurance of refund for delayed project delivery.

                        I request those who are in same situation like me for this project, please come forward to join hands and approach the Builder collectively for the answers. We need to help each other to achieve a common goal - our flat in Parkland Pride. And yes, we will be neighbors tomorrow.
                        Please drop me a message at vishal.[protected]@gmail.com with your name & contact details for meeting and further discussion.

                        Regards
                        Vishal
                        Mister Singh's reply, Jul 1, 2023
                        Hello Vishal,

                        I am also a victim like you of Bptp parkland sec-77 Faridabad. I would like to join you in fighting with them. How can I contact you or is there a common watsapp group?

                        Best,
                        YP Singh
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                          A
                          aparnahm
                          from Faridabad, Haryana
                          Oct 11, 2014
                          Resolved
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                          Resolved

                          Address: Faridabad, Haryana

                          I am the owner of a flat in BPTP park grandeura sector 82 faridabad. My kitchen sink leaks since the time of handover. The piping apparatus is faulty. but despite repeated complaints the management is not adrresing to the issue and not providing me replacement of material as claimed in the agreement. My flat is still in the warranty period and the warranty is about to expire at the end of this month. Once the warranty expires the managment is not going to look after the issue and that is the reason they have been ignoring the issue since last seven months. Hence I wanted to notify this issue well in advance
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          BPTP customer support has been notified about the posted complaint.
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                            Kkhanna123
                            from Gurgaon, Haryana
                            Oct 5, 2014
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana

                            I had booked a Flat in BPTP Park Floors, Because of late payment by 1 week, my unit was cancelled. From last 3 years, i am contacting and visiting the main branch, but in vain. Now, they told me to surrender the flat. I have submitted the refund documents at BPTP HO, As per the policy/guidelines, The refund will be made in 90-120 days. Till now, No communication about the same has been given to me. Its already been approx 140 days and nothing has been done till now. Now, I want my refund with 18% interest since 2008.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            BPTP customer support has been notified about the posted complaint.
                            Hello,

                            Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                            Regards,

                            Harsh Parekh
                            Advocate
                            Email : [protected]@gmail.com
                            [protected] (M)
                            I am also a BPTP victim and fighting for refund with interest.
                            I found that getting a refund is better option.
                            If interested to join send SMS to [protected] mentioning
                            1. datewise monies paid,
                            2. calculate interest accrued @18% p.a and
                            3. your contact details.
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                              NaveenFaridabad
                              from Gurgaon, Haryana
                              Sep 27, 2014
                              Resolved
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                              Resolved

                              Address: Faridabad, Haryana

                              I had paid BPTP on your OFFER FOR POSSESSION [around 1 year BACK] 1. Full 100% money 2. Registry cost 3. More Escaleted cost for Extra Power back[GOD KNOWS WHAT WE WILL GET] 4. ALL ENHANCED EDC [though Illegal] ALL payment done on and waiting from last 7 years AFTER BOOKING I was FORCED to Sign a BUYERS Agreement WITH ILLEGAL Conditions and ANNEXURES, on lure of POSSESSION [I was REFUSING to sign same EARLIER]. If you are not in position to give possesion WHY Taken Possession money/Registry money Threatening me for 18% Penality.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              BPTP customer support has been notified about the posted complaint.
                              Did you all get a msg from BPTP about giving delivery schedule by Nov? I just got an e-mail. no point going there tomorrow. I think it will be better to wait
                              Hello,

                              Kindly contact me in case of fighting legal battle against M/s BPTP Limited

                              Regards,

                              Harsh Parekh
                              Advocate
                              Email : [protected]@gmail.com
                              [protected] (M)
                              I am also a BPTP victim and fighting for refund with interest.
                              I found that getting a refund is better option.
                              If interested to join send SMS to [protected] mentioning
                              1. datewise monies paid,
                              2. calculate interest accrued @18% p.a and
                              3. your contact details.
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                                A
                                Animesh_ghosh2
                                Sep 17, 2014
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana

                                Dear Team, Can I get some response form any of you.. since 12th AUG I am following up with team, But no bother to response. I have received my registry paper on 1st AUG 2014 & I also received my fit out document on 1st JUL 20014 from BPTP. But still I have not received floor positions or Flat keys.. Thanks & Regards Animesh Ghosh Tel :+91 [protected] Email ID [protected]@yahoo.co.in
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                BPTP customer support has been notified about the posted complaint.
                                I, Rina Chhabra Rohatgi, w/o Mr. Gaurav Rohatgi, would like lodge a complaint of cheating against BPTP Limited.
                                The detail of the case is given below:
                                1. On 10th July, 2009, we booked a flat with BPTP’s Park Elite project, Faridabad.
                                2. We paid Rs. 3, 00, 000 (Rs. 3 Lac) vide cheque no 986506 of ICICI Bank. (photocopy of the cheque attached)
                                3. Receipt No 2009/[protected], dated 11th July 2009 was issued by BPTP against our booking amount. (photocopy attached)
                                4. During the discussion at the time of booking with Mr. Taranpreet Juneja, employee of BPTP, it was very clearly indicated by us, that, we being in service our further payments will solely depend on the bank loan.
                                5. Mr. Taranpreet, very confidently confirmed that within 2 months bank approval for the said project will start and after that we can forward our file to the bank for loan.
                                6. Before the second instalment got due, we started following with the company for updating us for approval for bank loan.
                                7. Demand letter for second instalment reached us but there was no closure from the company side on the loan front. Banks were still not accepting loan papers for this project.
                                8. Till September 20th, 2010, as per mail by customer care dept. of BPTP, the requisite documents were still being submitted with the government for project approval. More than a year passed, hundreds of booking done but project approval still pending??(Copy of mail attached).
                                9. As everything was in dark we decided to withdraw our booking from this Park Elite Project, Faridabad.
                                10. After lot of correspondence and personal visits to BPTP office we received a mail from Ms. Neelam Singh of BPTP on 21st Oct 2010 that our request for refund has been processed.
                                11. We were asked to complete few documentation works on stamp paper. On 9th Nov 2010, stamp paper was purchased, for the said documentation work. (photocopy of the stamp paper attached)
                                12. Reaching BPTP office with all desired documents we were conveyed that company policy have changed and now BPTP is not entertaining any refund cases.
                                13. A new fight began, with lot of personal visits and correspondence.
                                14. Few days later a new option was offered to us, wherein we were asked to get the amount of Rs. 3 lac merged in any other booking done by any blood relations of ours.
                                15. Fortunately, my sister had a booking in the same project with the name of Mrs Vinkey Bajaj.
                                16. New set of documentation was done, but same thing happened again. The day we went to submit our documents for merging the amount, policy of the company changed. They decided not to merge the amount any further. How can the policy of the company change so often?? How can the company withdraw the policy after offering the same to the customers??
                                17. Fresh fight started, and they came up with the offer, wherein, if we decide to do a fresh booking with any of the ongoing project at current rates, they may merge our previous booking amount with this fresh booking. The entire discussions again failed as
                                a. The fresh booking amount was required to be paid by us, they were not ready to consider the previous amount as booking amount or part of booking amount for the new case.
                                b. There was no commitment from the sales department that the previous amount will get merged with it. If the management decides then only this will happen. If the management is not approving the merger then the old booking amount of Rs. 3L and the fresh booking amount what we pay will get forfeited.
                                18. Total harassment of customer is being done by such a renowned company like BPTP.
                                19. For almost 4 years we are running from one pillar to the other to get our refund but all in vain.
                                20. No one is there to listen to our problem.
                                21. Every time they say staff changed, explain your problem again, and then sorry your amount forfeited.
                                22. Sir, you are requested to please lodge a complaint of cheating against BPTP Limited and help us in getting our amount refunded.

                                It is sheer cheating & mental harassment by BPTP of their customers
                                Dear Team,
                                Thanks for your feedback. Sorry for let response. They always notify me. But they are never confirm date.

                                My last mail to BPTP was 7th-SEP. They also reply back me on 15th SEP. Please find the below Attached mail from BBPT customer Care.

                                ==============================

                                Print - Close Window
                                Subject: RE:BPTP-37-PARK FLOORS-I Cust_Code: 107581 Unit No: U-G002
                                From: BPMS ([protected]@bptp.com)
                                To: [protected]@yahoo.co.in;
                                Date: Tuesday, 15 September 2015 11:40 PM


                                Dear Customer,

                                This is in continuation to our previous update sent to you regarding handover of your BPTP home U-G002 to be done by us; we understand your concern and seek some more time to confirm you the date of handover for your unit. We are privy to the fact that you have been following up for taking handover of your unit.

                                We feel extremely dissatisfied due to the delay in handing over your unit to you ; the delay has been due to some unanticipated reasons which persisted longer than what they were expected to; we are striving to get the pending work completed on a high priority basis in any such unit where in there is a delay in unit handover.

                                We shall be in touch with you again around 15-Oct-15 and let you know the date for you to visit us at site to take handover of your unit.

                                We thank you for your understanding; assure you that your relationship is extremely valuable to us.

                                It is important for us to advise you to write into us only at [protected]@bptp.com for any kind of support on maintenance related matters including maintenance bills, payments, feedback and complaints related to site ; each time you write into us please remember to mention your Project Name, House Number and Customer Code (six digits number) in the subject line of your email.

                                Warm Regards,
                                Facility Management - Service Delivery Team


                                [protected] Original Message[protected]
                                From: [protected]@yahoo.co.in
                                To: [protected]@bptp.com, [protected]@yahoo.co.in
                                CC: [protected]@bptp.com, [protected]@bptp.com
                                Time: 07/09/2015 7:48 AM
                                Subject: 107581 Progress Update in your Unit - U-G002 in Project - PARK FLOORS-I

                                Is anyone Bother about customer Pain? I have send this mail in the month of Mar and today is month of Sep 2015. Still I have not received any response from any one. Even I made so may call to BPMS site contact person. But no response received.

                                Is this kind of service you provide to your customer?

                                I am totally fed-up with BPTP BPMS team, to following up to get the answer, when I get my own house key.

                                Can anyone please give me some assurance or proper date? So that we can collect the key and start leaving on my own house.


                                Thanks & Regards
                                Animesh Ghosh

                                Cell: +91 [protected] (India)

                                From: "[protected]@yahoo.com"
                                To: [protected]@bptp.com; "[protected]@yahoo.co.in"
                                Cc: avijit ghosh
                                Sent: Tuesday, 31 March 2015 3:16 PM
                                Subject: Re: 107581 Progress Update in your Unit - U-G002 in Project - PARK FLOORS-I

                                Dear team,
                                Thnaks for your update.i would like to say one thingns, this so pathetic service of BPTP. My registre was done last year jun and i have paid all my outstanding smount on 2013, but still i am waiting for my house kye. Every time i get new date deferant team .Can any one please give me some assurance or proper date. So that we can coolect the kye and start leaving on my own house.
                                BR
                                Animesh ghosh

                                ------ Original message------
                                From: CustomerCareBPMS
                                Date: Mon, 30 Mar 2015 22:28
                                To: [protected]@yahoo.co.in;
                                Cc: CustomerCareBPMS;
                                Subject:107581 Progress Update in your Unit - U-G002 in Project - PARK FLOORS-I


                                Dear Customer,
                                This is to update you about the handover of your unit U-G002.
                                We understand the individual's sentiments associated with the home owned by him/ her and that each one o[censored]s eagerly awaits for the day to take handover of the prop­erty. We feel dissatisfied owing to the delay in handing over your unit to you; the delay had been due to some unanticipated reasons which persisted longer than what they were expected to. Over last few months, we have provided the hand over to many of our customers whose cases had been in the pending delivery queue.
                                Likewise, we are now striving to get the pending work completed on a high priority basis for remaining units where in there has been delay in unit handover.
                                During the last week of Apr-2015 month, we shall again write in to you; at that time, we shall be communicating the handover date of your unit.
                                We are immensely thankful to you for your patience and cooperation in this matter and we assure you of our complete support.

                                =====================================

                                Thanks & Regards
                                Animesh Ghosh
                                +91 [protected] /+91 [protected]
                                I am also a BPTP victim and fighting for refund with interest.
                                I found that getting a refund is better option.
                                If interested to join send SMS to [protected] mentioning
                                1. datewise monies paid,
                                2. calculate interest accrued @18% p.a and
                                3. your contact details.

                                You will get refund
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