BPTP Complaints & Reviews

Dear Sir,
I am the owner of 1901, Tower 1, BPTP Park Generations, Sector 37D Gurgaon.
After numerous follow ups with the project team (Mr. Pradeep Khetrapal and his team), the flat is not ready yet for transfer. We have informed them that we need to shift ASAP. But they are not taking it seriously and come back to me everytime that they dont have labour. This is inspite of several promises made to me on written. Even if they provide labour, work is not supervised, due to which there is no finishing.

I have lost my patience and tolerance capacity now. I have paid my money and due to these people's dilly dallying, I am unable to shift to my flat.

Please look into my issue urgently. Otherwise I will be bound to inform HRERA and take the legal route.

Navneeta Borooah
[protected]

Dear Sir,

In L-block sec-84 a street dogs has gone mad & tried to cut many times to residents.
Please immediate help to resolve this issue.

Regards
Sajid khan

Sir/Mam hamne 2011 main bptp plots k form bhare the jisme hmara plot nhi nikla uske baad hmne refund k liye form bhra to 6 mahine baad k liye bola aur aise karte karte 9 saal ho gye lekin refund nhi hua ab hua bhi h to sirf 3960rs jabki 3000 ka to hmne form k sath draft lgaya tha 9 saal k 960rs ka interest mila kis hissab se

BPTP is not providing Handover of Flat in park generation on time. every time fake promise done by BPTP of handover. Next week and again next week.always a dialog provided by BPTP rather than a handover of flat. Workers always complain regarding material and funds but tell me how the client is responsible for all this who paid all his hard-earned money. It's getting worst and worst.

I have purchased a flat in BPTP Park Generation, Gurgaon T4 1102. The company is not delivering completed flats due to the non-availability of the material of ACs Electrical parts and Wooden flooring. Nobody is concern about investment done by customers and commitment done by BPTP to deliver flat on time. From the Transfer process to Registry and now in FITOUT work. All is the worst. always complaining of non-availability of material for carrying out FITOUT which is not customer lookout. Please complete the flatwork on time without delay.

Hi,

Have a booked a flat in BPTP, Pedestal under subvention, as per agreement BPTP was to release pre EMI payment to the financial institution till possession. BPTP in between stopped paying per EMI interest amount to financial ( HDFC ) institution and hence was forced to pay the same on behalf of BPTP and continue to pay.

BPTP, even after taking 100% payment in Mar'20 has still not handed over the flat and neither are they reimbursing the pre EMI payment.

BPTP has been defaulting on contractual terms and commitments, they have also been defaulting on timelines. I was promised that the flat will be handed over in Sept, then in Oct, now, by 10th Nov. . BPTP, will again default on the date of 10th Nov as there is no working happening at site.

Extremely Poosr Service

Team, I have purchased a unit in park generations Gurgaon. Customer id # 158196. The transfer was initiated in Feb 2020 and since then its been 8 months and I am struggling to get the registry completed of my unit. I understand in between there were lock down and then haryanah govt freezed registeries, but I think everything has started now but the registry is still not getting initiated for my unit.

Please help me get a status update and time lines by when it will be closed?

Bptp corporate office in Barakhamba delhi is working worst than any government office.they don't have any concern with your transfer and payments.so much lazy in their work and customer care and department are getting salary for doing nothing.Not responding any way.

I have been following up with them from past 75 days. they told me that handover will be given within 60 days of fitout issue and its been 75 days now and no clarity on fitout. I have wrote to their customer care, talked to their site engineer and no one is giving me any specific date and all they have lies only. They dont have amy electrical material, any personnel for flooring etc.

Its been more than 60 days since fitout has been issued but they are not giving the handover of my flat.
Their people are so rude and not giving any proper reply too.

I rajesh kumar uppal was allotted a unit at pe-119-gf parklands, faridabad, be48/ [protected], on may 30, 2012
I have made full payments but still the flat has not been completed and handed over to me

Give me complaint no. Why u call me in several days.

There is no updation of electricity bill from march 2020. Every time getting bill previous amount & current amount with fine.

Dear sir,

Kindly note that we have shown interest in sector-86 district project for plot no a-5, but due to some issue with rate and later on regular delay in draw dates, we cancelled this deal. But during this negotiation period bptp encashed 1 cheque no 00008 dated[protected], (Withdrawal date[protected].
I am regularly visiting to bptp office at the next door, faridabad but nobody is confirming about the refund status and regularly giving dates since the last nine months and met with the following persons:
1. Mr. Bhupendra singh - given all the documents with request letter and follow up for 3 months.
2. Mr. Kuldeep gautam - following up since last 3-4 months
3. Mr. Imran ahmed - only ensuring to release refund soon, mails done, following up with ho.
I am very much in trouble due to covid-19 and urgent need of funds.
Kindly arrange to release my refund with interest till date.
The details of the documents asked by your office and submitted a long back.
The application was in the name of manoj kumar arora & lavlesh arora
Presently as per your record mails are going on with name of manoj kumar arora.
Hopefully you will take action to release the amount without further delay.
Thanks & regards
Manoj kumar arora
[protected]

I bought a flat with bptp, faridabad around 10 years ago, still posession is not given.

Sir we have submitted our fit out on 20 th june 2020 which is recieved by mr pradeep khetarpal..but they forces us to take the hand over of flat without completion of work..Then we go to mr pradeep but he is not ready to listen anything and again force us to take handover o[censored]ncomplete flat..Instead of listening the client he told us that he already submitted the handover of our flat without our knowledge.Infact no checklist is providedto us.This is complete fraud which is done by officials of bptp .
I always bptp is renowned brand but this company completely break my trust..
Saivy gupta
[protected]

Hi All,

This is to bring it to your notice that today 8th July 2020 electricity was cut for almost 45 mins in our flat . We initially thought it is just the switching taking time .But when we called the maintenance they said "You have to come down to meet Anil as your payment is due". We said we have no dues but they started ignoring. Ultimately after 3 phone calls I had to go to office and then Anil and some other person named Pawan said we did not have any information about your flat and that's why the accident has happened and sorry for that. Their answer was laughable. I am very annoyed and disappointing with the kind of service provided by your staffs.

Let me remind you we are the customers, our money is being paid to these guys as their salary. They should be very polite and responsive while dealing any customer who pay time to time. And they should come to me instead asking me to to to them for clarification.

For your information I am attaching the online prepaid metering data till date where it will clearly show you that I have advance payment for electricity and CAM.

I want a proper explanation to this matter why this has happened as the answers given by your staffs are baseless and also why I have been called to office without any reason? Why not Anil or any staff should come to my home or called me before cutting the electricity if there was any confusion or clarification needed?

Finally let me add this kind of service ultimately hampering BPTP's image for their future business as I am sure all affected residence will start guiding their friends/relatives not to buy BPTP flats as their service and service staffs are horrible.

Thanks
Nilabhra Banerjee
A 1104 Princess Park

Hi guys. I am the victim of the bptp faridabad plot allotment. We have applied for the plot on the name of my mother in nov 2019. The sale representative told us that in case u didnt find the plot good u can quit from the scheme and u will get the complete refund of rs 4lakhs. But that we have facing some finicial problems and fill the surender form for refund and submit all the documents for refund. Now i chasing them since 7 months for getting my refund but i didn't heard anything from them when i am sending mail they just send me copy paste reply. We havent signed and ask to refund the money. Please suggest what should i do. We havent even signed on allotment and aggrement paper. Please help me to get my money back.

Bptp has taken lakhs of rupees from each flat holder in p. Park project in greater faridabad many years back. However edc amount collected is not deposited with respective govt deptt and is also not being refunded, as the same is collected in excess. Various flat holders have requested the co. To refund amounts which are not deposited from edc or not spent from idc, but of no avail and co. Does not respond at all or if at all response is given by customer care, then false excuses are taken but money is not refunded. Dtcp faridabad should look into matter. Cc
141412

An amount of rs 41000 was taken as vat in 1st week of dec 2018 for a flat taken in faridabad in year 2012. The amount was collected on ground that company us expecting demand of vat from competent authority and of demand is not received, the amount will be refunded with interest now company is not responding to inform if vat is paid which most probably is not paid. But as per promise the amount is not being refunded also. Cc 141412 p. Park