Brand Factory Online — Product not delivered even after 17 days and only response from customer care with next 5 days it will get deliver

Address:	BrandFactory-cdc-nagpur-shivmadka(online), (A Div of Future Lifestyle Fashions Ltd) Khasara No 80, 81 & 82 Shivmadka, Village Gumgaon, Tahsil-hingna,
Website:	www.brandfactoryonline.com

Hi

I have made 3 orders with below order# on 26th, 29 and 30th respectively and as on today also it show ready to ship, i have called multiple calls, emails to the customer care and only answer with in next 5 days it will get deliver but no change in the status.
Complaint # and order # as below
BF[protected] regarding the order id 10091689.

BF[protected] regarding the order id 10095659

BF[protected] regarding the order id 10075659