BRC Duckback — Damage raincoat given by store ...unable to change

Address: Arjunpur durgapur 15

I have purchased duchback raincoat today ..it was not water proof ..I tried to exchange or return but store owner said ..it cannot exchange return ..please help to exchange the raincoat .raincoat is not water proof.
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    BRC Duckback Phone
    +91 22 2102 3839
    +91 651 254 2104
    +91 651 254 2077
    BRC Duckback Address
    113 B, Manohar Das Street, 4th Floor, Room No. 390/400, Kolkata, West Bengal, India - 700007
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