Breezedeal.com — paid for mobile through paytm, but they are not responding to dispatch the item

Address:Chennai, Tamil Nadu, 600001
Website:www.breezedeal.com

Dear sir/madam,
On 5th november 2018, i ordered realme 2 (Diamond red, 64 gb) (4 gb ram) through https://www.breezedeal.com and paid rs. 9990 through paytm (Order reference xyyrqrcmy - placed on 11/05/2018). On their website it shows payment received but so far they have not dispatched the item and i sent two messages also regarding my order dispatching details and order tracking status.

Today morning i even sent mail regarding this and have been calling to their contact number [protected] (11am-6pm monday to saturday) but no answer.

Kindly register a complaint and do the needful at the earliest either to dispatch my item or refund amount. I have invoice also.

Their address on website:

Breezedeal.com, no.18 anai kara konan street seven wells chennai 600001
Call us now: [protected]
Email: [protected]@breezedeal.com
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Dear Customer,

we issued refund Rs.9, 990.00 to buyer's bank account for this order through IMPS fund transfer

attached screenshot of the refund
transaction number for future reference:[protected]

Regards,
Customer service
breezedeal.com

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    Tamil Nadu
    India
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