Bridgestone Tyres India Complaints & Reviews

It is really a very bad experience with the bbridgestone tyres. I had purchased brand new tata tigor car on[protected] from prerana motors, bengaluru. I generally use to travel from bengaluru to chittoor & tirupathi (Monthly once) that too in national highway only. Recently i noticed that my car tyre is damaged at just above the rim. During that period i was in chittoor and shown the same at nearest tata service centre. While examining they found that one more tyre is also having the same problem exactly where my first tyre has damage. After examining the tyre they told that it seems to be look like a manufacturing defect. So, i lodged a complaint in tata customer care complaint section. Later i got a call from my original dealer and they had a discussion with our local dealer and made some arrangement to process the issue.

The local dealer had taken some photographs of my two tyres and sent the same to bridgstone surveyor through mail. The next day i got a call from mr. Ajit rao from bridgestone company stating that i had seen the photographs of your tyres and found that that is not due to manufacturing defect it is a impact bulging due to external sharp and hard object and some other stories.

It is really a worst way of dealing that with out inspecting my car, just by seeing the photos he concluded the same. Then i told him that this is not a correct way of inspection, and insisted him to come personally and inspect the vehicle. Then he accepted the same and after 6 days he came (With the only intention to reject the complaint) and checked the tyre and he told that is my fault and rejected the same. During that time i was in tirupur and hence my father was with the surveyor.

My father has lot of experience towards vehicle repairs and he asked the surveyor that is not due to driving fault or any other, it clearly visible that with out any damage to rim how comes the tyre will cut. My father was totally against to the surveyor report.

Later my father informed the same to me over phone. The next minute i called the surveyor and told him that, very first time you told that the tyre damage is due to impact bulge, just by seeing the photos after that he personally visited and insisted to remove the tyre and then only he can know the exact problem. I was surprised that very firstly just by looking at photos he confirmed that the issue is of impact bulge and after personal visit he insisted to remove the tyre and analysed and finally rejected.

Also, i asked him that how comes both the tyres will give a problem exactly at same place? For this he has no answer. They are simply throwing the mistake from customer end. Even the local service centre person not even spoken a single word when the surveyor is doing the inspection. I am doubting that the surveyor and the service centre people has some dealing to close the issue.

Note: the surveyor told that the place where the tyre got damaged is a strongest part of the tyre. My question is when such a strong part of the tyre itself got damaged (That too two tyres) means we have to doubt their quality

It is disheartening that my brand new car tyre has become unusable and that too after normal day to day usage, after having run only about 500 kms.

I had got my car tyres replaced about a month back in April 2018 through their dealer, Courtsey Honda.

I would expect Bridgestone to replace the faulty tyre at the soonest and spare me further harassment and inconvenience.

Is bridgestone's commitment "tire safety, safety first and bridgestone's pledge for tyre safety"', a false and bogus claim?

This is regarding defective tire which is not being repaired / replaced however, it is covered under warranty.
I had purchased maruti suzuki ignis on jan 2018. My vehicle had run 5000 kms.
Two days back i found one of the tire flat in the morning. I instantly informed mr. Ashish sharma, manager, bright 4 wheels, ring road, lucknow. As per his requirement i had submitted the tire at his store on 20th may 2018.

But as per bridgestone authority, mr. Siddharth (Conatct no. [protected]), the concerned tire is irreplaceable and does not falls under warranty cover.
Now, please clarify, why is it not?
Bridgestone provided such delicate and poor quality product which does not lasts on posh roads of lucknow.
The tire is flat due to wear/tear/burst cut or whatever. I need a proper and appropriate reason from your responsible authority as to "why does it not falls under warranty? And what is the purpose of warranty here by your company.
If such issue is not covered then what is covered?
Should i go on sweeping the road before driving to avoid any such incident to protect such a poor quality product.
Is bridgestone's commitment"tire safety, safety first and bridgestone's pledge for tyre safety"', a false and bogus claim?

Two month old tyre serial no w9l3ckb2717
The tyre has swollen like an egg shape from the side surface which does not even touch the ground. The customer service engineer refuses to help says it is not a manufacturing defect.in 2 months only the tyre is swelling it has to be manufacturing defect!!
Alok kumar yadav from mathura road office inspected the tyre and refuses to listen or verify our claim as if in a hurry to falsely close the case.

My name is khalid khan. I am having two vehicals (Honda city/hyundai verna). When i purchase those vehicals i got tyre of your company (Bridgestone) in both the vehical. Both the cars meter reading is approx 30000 kilometre and now the tyre of honda city start cracking and the tyre of hyundai verna is blooming and cracking from side too. I told this problem to my service centers and they told me that the tyre company is responsible for all these things. Then they call the agent from your company to take a look on the tyre but he reject to change the tyre and said that the life of bridgestone tyres is only for 30000 kilometres. So if the tyre of your company is only for 30000 kilometre i want an written note for that. And your all agent are like foolish they dont know about your company properly.
So kindly give me an reply. I want an explanation regarding my complain.
My vehical number are
(1):- up32hh5542 (Honda city)
Purchased from standard honda
Bhitauli crossing lucknow.
(2):-up32ht0092 (Hyundai verna)
Purchased from jsv hyundai
Sitapur road lucknow.
My contact number is:- [protected]
Khalid khan.
Please contact me as soon as possible.

My honda city going at speed of 80 kmph on highway tyre ruptured from outer side while going in small pit. The company claims in advertisements of tough tyres but it was very surprising of such incident while going through small pits of regular indian roads and when told to anyone they laugh. I am not going in for bridgestone tyres in future in any of my three cars. Really heart breaking.

My brother was driving the 2017 model toyota fortuner at kannur city road (Kerala) which was clean & clear on 01st march 2018 at below 25 km/h speed. Suddenly a sound heard from the right rear side tyre & stopped the car on the spot and found that tyre was burst. He checked the road & no sharp object or stones were found on the road. Vehicle speedometer was 19500 kms at that time.

He directly contacted toyota service centre (Amana toyota, kannur) for the replacement under warranty. They forwarded the tyre picture to bridgestone dealer and their reply was rejected and the reason wrote was "sidewall cut penetration due to hit form external sharp object". Their feedback was totally unacceptable to me because of below reasons.
- there were no sharp objects present at the site and the speed was below 25km/h since it was in the city and it was a clean & well-maintained road.
- the bursted tyre was on the rear right side, not the left side one. Left side tyres are having more chances to hit the side wall or sharp objects.
- how come the front right side tyre missed the sharp object & hit only on the rear tyre which is a contradictory finding from bridgestone agency.

Looking at these reasons, i strongly believe that i am eligible for a replacement tyre from bridgestone company.

Kindly look into this matter and appreciate your assistance on this.

My tyre has 3 years warranty and it is deshaped within six months i have send it to company by the help of my dealer and they returned old tyre and saying it happened due hard hitting or pinching. Inside of the tyre there is no damage amd in the rejected form they marked as damage occured inside the tyre. I didn't travelled a long distance also. Help me plzz...

I have purchased three tyres from bridge stone from m/s. Sundar tyres, madurai on december 2016. After purchasing the tyres wobbling compliant raised within three months from date of purchase. We have asked for tyre replacement they asked for bill copy at that time the bill has been missed. Now we having the bill with us, so replace the tyre for me. (We spoke with showroom for replacement, they are not responding properly)

Dear sir,

I bought 4 nos psr 195/55 r16 b29z tl tyre for my fluid verna 1.6 sx as 23 p 9029 on 3rd feb'18. I fitted on 5th feb'18 along with balancing and alignment and i drive on 30 km at nh 37. The front drive lhs tyre got torn in the inner side of the wheel around 1.5 cm without any external scratches. I contacted bridgestone. A tech. Came to inspect the tyre and gave me a report that the tyre was cut due by some foreign objects at road. But i am not satisfied with the tech review coz i was only driving my car at 35-40 km/hr coz there was traffic on the road side and the manufacturing date of the tyre is 3316 and due to poor storage and might the quality of tyre is degraded. It is very hard to say why the tyre got torn so i asked them to provide the lab test analysis report of the cut tyre that it was due to cut by some external objects not due to manufacturing defect. They denied that is not in their norms. They are offering 50% and asking me pay for rest and get a new tyre. I don't think so that they are so expert by visula inspection they can guess why the defect happened. Please requesting to kindly see into the matter and provide me the best solution.

I bought a new creta car. On 15th june 2017. Company fitted bridgestone tyre. At the time of delivery. Today i just saw that my bridgestone tyre is crush/ defective at my apartment parking. Driven only 6 thousand km no puncture till today. But tyre is crush from left side. Please suggest. From where we can change my defective tyre. I'm staying in delhi dwarka sector -11.

I rajnish kumar mobile no [protected] from district nalanda of state bihar have purchased four tyre of bridgestone company from "patna tyre house, kankarbagh, patna-20 on 20 october, 2017. But one of the tyre get burst after running 5000km in fourlane.

Therefore, i request you to kindly provide replacement of tyre.

Thanks
Rajnish kumar
[protected]

Dear sir,
I was sold a new bridge stone tubeless tyre 237/75/15r manufacturing year 2014. That makes its almost 3years and 4months old as on the date of purchase that is 10th feb 2018.
The seller had taken an advance before buying and did not mention about its age during selling.
My request is how do i make a consumer complaint against him and how safe is the tyre to use.
I have been using bridge stone tyres for my mahindra scorpio, and this is my third set in 12 years. My run is very low which is now approx 1, 17, 000 only.
Request you to do the needful. The total cost for 4 tubless tyres was rs30, 400/-

Dear sir,
I wish to inform you. I have 15 commercial vehicle model name 4018, 4923. I change new tyre bridgestone. But after 2 months all vehicles tyre have bubble and wear problem. I hope your service engineer visit in my place very soon and solve my problem. My feedback is so poor regarding for bridgestone tyres... Tyre name 751, 820.
Ankur rathi
Rathi transport company
[protected]
City muzaffarnagar
State utter pradesh

I have a very bad experience with bridgestone tyres. I purchased new swift dzire 2017 model with company fitted bridgestone tyres on july 31st 2017 from jayabheri motors visakhapatnam, when on december 16th 2017 front left wheel tyre got side wall patch which i considered as physical damage. After month second tyre i. E is right side back wheel which has a point hole on side wall. So immediately i informed to varun maruthi dealer in viziangaram where iam living. They inspected and lodge compliant as a manufacture defect but bridge stone people replied that its like physical damage by external unit. But the given explanation is not con-vincible. 100 percent it is manufacturer defects for both tyres. There are many complaints lodged against same issue. So please resolve my issue by replacing new tyres.

I have purchased tyre and tube for my innova car from your authorised dealer raj tyres of mp nagar bhopal on dated 22.11.2017 via bill no 87196 and later on after only two months i found that tyre is swallowed from one corner and accordingly i reported to your dealer and he was also convinced with the defect and then he informed that a company man mr sharma from indore will verify the condition. Initially he was convinced and asked me to...

175/66R14 B290TL -- AMEZE CAR -TYRE SIDE CUT DAMGE
FOR 10982 Kilometer
we purchase 2 bridgestone tyres from PUMA TYRES -TIRUPUR
for HONDA AMEZE car at 9.8.2017..(Milege405020). But 15.1.2018 one tyre was damaged ..
We complainted to PUMA TYRES.. But he is not accepted..We are using your BRIDGESTONE for our 1.innova car, 2.maruthi swift, 3.maruthi 800 also..
So we purches one new tyre ..PLEASE SEE OUR PHOTOS & INVOICE .. PLEASE CLAIM THIS MATTER...
we attaches
1).9.8.17 -invoice+ weel alinment bill
2).23.1.18- invoice
3) Tyre photos

YOURS,
SHANTHAMANI..
[protected]

Hello,
I had bought new ford ecosport facelift on 17 th nov 2017 which came fitted with bridgestone ecopia tyres. After driving total of 1800kms while parking my car, tyre had touched concrete pavement at speed of hardly 2-3kms/hr and it burst then and there. There was a major crack on sides of tyre so deep that you can insert 2 fingers. I contacted bridgestone to get it inspected and engineer comes and submits report stating it’s damage on sides and damage is not covered under warranty and hence i won’t get a replacement.
I’m buying an suv for 13lacs hoping it will give me better off roading experience but here it is touching concrete block at speed of 2km/hr and bursting. I’m very disappointed by bridgestone’s quality and it is increasing my concern regarding safety standard of vehicle. Engineer claims that a tyre can blast when sharp object touches it so if id cruise at 80-100 and if any sharp object touches it, my tyre will blast??? What is the use of abs, ebd, 6 air bags and tcs when my tyres are not even stable? I’m filing complaint with both ford and bridgestone and also consumer court regarding the quality of material they sell in car of 13lacs. Sincere request to all, avoid buying the new ford ecosport with these tyres if you want safety. If you buy then make sure to get them replace with mrf or any other tyres which you can hold accountable when it does not perform. Bridgestone does not take responsibility at any condition. The tyre cost is around 10k and if it keep blasting everytime i try to park then it is going to make big hole in pocket.

I have purchased 2 nos tyre of wagon r size 145/70 r13 from your jodhpur rajasthan dealar m/s janta tractor, sardaroura, jodhpur on dt.24.12.2017 and his mobile no,[protected], the same day after 3 hours tyre was burst in the way and due to low speed we have safely stopped the car and change the stapny and reached home safely, other wise there may be big accident and we all 3 persons went to heaven, this is my humble request to you kindly change the tyre at your end and give instruction to your dealar

Dear sir,

Kind this information we have purchasing the mahindra xuv 5oo before 1 year, at the time we have facing the bald spots issue in my rr rh tyre. So that we have visit the nearest mahindra authorized dealership they check and found all components like wheel bearing, shock absorber, disc, etc and change for the diagnose purpose & wheel alignment, balancing and tyre rotation was done. But my issue as it is.
So kindly look into my issue and resolved as soon as possible.
Kindly share contact number of our area manager.

Thanks
Amit sharma
#[protected]
E-mail - [protected]@gmail.com