Bridgestone Tyres India — Unfair charging

Dear team
I made a claim on a faulty tyre and bridgestone wants to charge me with 1100+ rs. For replacement.

This is really strange that you are demanding a sum of 1146 for a tyre which was provided by you having manufacturing defects.

The situation is that i brought this tyre in the month of december and the tyre was mostly in the state of idle as my workplace and office is hardly 500 mtrs away.

The facts of the event to prove that tyre was faulty and is having a manufacturing defect are:-

From december till march 1st week i hardly drove as my office is next to my home then in the month of march i was not in india and upon my return i was home quarantined. (All proofs available)

Finally on 21st of march when i was driving my car i felt there was less air in my tyre when i got it checked i saw the tyre was swollen (Having manufacturing defect) and hence because of the same reason the tyre was losing air constantly. I immediately got it refilled and came back home and parked car again thinking that i shall lodge the complaint on monday. However from monday janta curfew and lockdown started subsequently. Again during all this time the car was idle and tyre was not used.

However, once during lockdown due to medical emergency i had to rush to buy medicines and again same problem persisted that no air in tyre due to faulty tyre that you sold me and there was no one on street to fill tyre, then also i filled the air with my emergency air pump which might not had been enough.

Finally because of all the above scenarios i am facing a lot of trouble and harassment.

After all this i saw the claim report and the claim mentioned is cut on sidewall which is partially true because caim is manufacturing defect and swollen tyre.

Hence, kindly replace the tyre without any claim that you are falsely leavying upon me, rather you should also think of compensating me on the harassment that i faced during lockdown because of low quality tyre that you have provided me.

Kindly look into the matter on priority