| Address: | Indore, Madhya Pradesh, 452010 | | Website: | www.bridgestone.co.in/Feedback.aspx |
Complaint is about wire migration at shoulder that is a manufacturing fault and is very rare as conveyed by the engineer looking into the case. We were charged money for the replacement under warranty. Where is the customer security and the trust about which the company talks about. When the wire comes out of the tyre the engineer himself says that this is a manufacturing fault and then also they say that according to the policy the tyre is used and is 30% wear-out so we would charge you. Can somebody tell me that if the tyre is faulty and is suffering from a manufacturing fault why they are charging. What if the trye goes off and car meets an accident. The bridgestone site is also not accepting the feedback and showing technical error on site now how a person can win with these guys?
The complaint number is 662550
Resolution - the company should pay back the amount taken for the replacement of tyre which was suffering from a manufacturing defect as told by the checking engineer.
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