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Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
Resolved
259
Unresolved
223
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Britannia Industries reviews & complaints page 10

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P
prabhsimar kaur
from Wazirganj, Uttar Pradesh
May 27, 2021
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While eating one of the Biscuit, I found two hair inside it...how disgusting it is...I really sue to like these biscuits coz of chocochips and it's taste but after this worst experience, will never going to buy any product of Britannia.

I am also providing the lot no. and packaging date for the biscuit packet:
LOT NO- A05219
PKD-03/05/21
+1 photos
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    prabhsimar kaur
    from Wazirganj, Uttar Pradesh
    May 27, 2021
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    While eating one of the Biscuit, I found two hair inside it...how disgusting it is...I really sue to like these biscuits coz of chocochips and it's taste but after this worst experience, will never going to buy any product of Britannia.

    I am also providing the lot no. and packaging date for the biscuit packet:
    +1 photos
    Britannia Industries customer support has been notified about the posted complaint.
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      N
      Nayan palat
      May 18, 2021
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      Hi,
      I have purchased the 50-50 biscuit and one of the biscuit had a hair in it.
      This is highly unprofessional and ignorance from such a big brand. We are suffering from this pandamic and expect safety and hygiene in packaged products.
      This complaint is to highlight the unhygienic condition of the factory of this brand
      +3 photos
      Britannia Industries customer support has been notified about the posted complaint.
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        A
        Abhayjais
        May 18, 2021
        Resolved
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        Resolved

        Address: 105/a purani gali pha pha mau allahabad

        0n 10th of may 2021 i bought a britannia chocolate cake gobbles from deepak departmental prayagraj. And opened a packet on 18th may while eating it i got injured from the hard plastic piece in that. This kind of negligence is intolerable and i want strict action to be in this matter. Jst think about if infant eaten that that could severely injured him. Lot no. Of that packet is[protected]:37/2/B
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        May 18, 2021
        Updated by Abhayjais
        Srijan jaiswal
        [protected]
        Dear Sir/Madam,

        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

        Thanks,
        Team Britannia
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          D
          Deyon0310
          May 18, 2021
          Resolved
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          Resolved

          I was shocked to see hair in a good day biscuit packet today it was really weird to see such a reputed company failed so miserably to maintain food safety. It was so disgusting to see hair dont even know if it was of an infected person tried complaining to britannia but no response as expected.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
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            M
            monisa mariaantony
            May 17, 2021
            Resolved
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            Resolved

            Address: Al sallan food industries co.

            It was a early morning tea time when my son asked for tea and biscuits. When I offered him his tea and biscuits in plate he started to consume 2 to 3 biscuits, when he took the 4th biscuit dipped in his cup of tea I noticed something disgusting on the biscuit..yes it's a HAIR. A human head HAIR found in the biscuit. I took back the pieace of biscuit from my son hand, before he consume it.
            Aug 6, 2021
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
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              S
              shubham dinesh shukla
              May 15, 2021
              Resolved
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              Resolved

              Address: Shri Ram complex near saket college, C/306 Shri ram complex chinchpada road kalyan east

              I purchased marie gold biscuit from shop but that marie biscuit is not a cranchy. cranchiness is missing on that and that of that is not like a normal biscuit. This thing is very disappointed.
              Aug 6, 2021
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Dear Shubham,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
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                S
                sekhar mantri
                May 11, 2021
                Resolved
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                Resolved

                The primary packaging material for one of individual packets is abnormal and did not closed completely in 6 pack packet of britannia 50-50 maska chaska 6 pack packet.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
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                  A
                  Arushii Jain
                  May 9, 2021
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                  This is the second time I am facing this same issue with britannia bread. I see green colored fungus on breads when it is still in it’s consumption time period. My family has been a regular consumer of britannia products because of the quality it provides. However, we are starting to have second thoughts on it now.
                  This is very disappointing to face same issue twice in 6 months. Hoping our complaints get heard.
                  +1 photos
                  Britannia Industries customer support has been notified about the posted complaint.
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                    A
                    AniaArchana
                    May 8, 2021
                    Resolved
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                    Resolved

                    Address: Patrkar Colony, Jaipur, Rajasthan

                    Britannia Distributor-aadhya Enterprises

                    Rajasthan -Jaipur

                    This distributor is harassing the retailer. Does not Provide the stock, does not talk nicely, Sales Manager too gets involved in same. This is insane the retailer go and stand there to get the stock but does distributor does not let the stock out.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                    Thanks,
                    Team Britannia
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                      V
                      Vinodoswal
                      May 8, 2021
                      Resolved
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                      Resolved

                      Address: Headquarters: Bengaluru

                      ब्रिटानिया कंपनी जो गुड्डे के जॉब बिस्किट बना रही है आज जब मैं व बिस्किट अपने घर पर बच्चों के लिए लाया तो उनका स्वाद बहुत ही बुरा और उसमें जो इन्होंने ऑयल मिक्स किया था या जो भी मिक्स किया था बहुत ही गंदा स्वाद दे रहा था और ऐसा लग नहीं रहा था कि वह बिस्किट अभी तरोताजा बना हुआ है ऐसा लग रहा था कि कई सालों पहले उसे बनाया गया हो यह खाने के बाद मुझे पेट दर्द हुआ और मेरी तबीयत अचानक बिगड़ गई ब्रिटानिया कंपनी अपने ग्राहकों को बस बेवकूफ बना रही है प्लीज इसे बंद करो aaj agar isse khane ke baad meri family ko kuch ho jaata to mai kya karta OMG
                      +3 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Britannia Industries customer support has been notified about the posted complaint.
                      Verified Support
                      May 19, 2021
                      Britannia Industries Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                      Thanks,
                      Team Britannia
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                        S
                        siva123454321
                        May 7, 2021
                        Resolved
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                        Resolved

                        Address: NO :797 THIRUVALLUR HIGH ROAD, ANDRESONPET,NEMAM

                        That biscuit taste has differently available compare then regular taste. because of biscuit not cooked properly
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Dear Sir/Madam,

                        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                        Thanks,
                        Team Britannia
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                          J
                          Jiteshkumar Hurbada
                          Apr 24, 2021
                          Resolved
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                          Resolved

                          Address: Kalpana stores, opp to Krishna paan beedi shop, sane guruji nagar, near disha hospital, asapha village, ghatkopar(w), mumbai 400084.
                          Website: [email protected]

                          The bread salesman is not providing bread requirements despite of requests either providing breads to all other shop owners nearby.
                          Please i just want you to look into it as soon as possible and provide me with a solution as he is giving products ro everyone excluding me giving reasons like products are not available in much quantity so i cant provide uh giving the same products in major quantity to others.
                          I am providing uh his number.
                          Murgan :[protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Britannia Industries customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                          Thanks,
                          Team Britannia
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                            O
                            original
                            Apr 18, 2021
                            Resolved
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                            Resolved

                            Hello Sir,

                            I am Kumar, Jayaramana Traders, and we have been into Food product distribution since 1996 and supplying Britannia biscuit along with few other brands like parle for more than 16 years. We are supplying to more than 40 clients and among them, around 10 clients are whom we are closely and exclusively working with. We are also among the top 10 biscuit distributor in Chennai.

                            However, in recent times, the new Tamilnadu ASM Mr Dinesh is trying to take over my clients whom we acquired after many struggles over the years. We are also denied any supply recently and your ASM is supplying my clients, directly through DPR Agency.

                            We now feel like we have been betrayed. we have brought business for Britannia more than Rs.15, 000, 00 and this is how we are being treated. Also, I still don't get the point in spoiling my business with my existing clients rather than acquiring new clients. If you wish to discuss this, please let us know, I am ready to have a healthy conversation about this anytime.

                            Thanks,
                            S. Kumar
                            Jayaramana Traders
                            Email: [protected]@gmail.com
                            Phone: +91 [protected],
                            Chennai -600077,
                            AYYAPAKKAM
                            Apr 28, 2021
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Apr 28, 2021
                            Updated by original
                            We have not heard back from Britannia regarding this issue . This issue is still not resolved.
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                              O
                              original
                              Apr 18, 2021
                              Resolved
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                              Resolved

                              Address: AYAPAKKAM, TNHB LIG-1, PLOT NO -5600

                              Hello Sir,

                              I have been into Food product distribution since 1996 and supplying Britannia biscuit along with few other brands like parle for more than 16 years. We are supplying to more than 40 clients and among them, around 10 clients are whom we are closely working with. We are also among the top 10 Britannia distributor in Chennai.

                              However, in recent times, the new Tamilnadu GM is trying to take over my clients whom I've acquired over many struggles for years. We are also denied any supply recently and your GM is supplying my clients, directly through DPR Agency.

                              I now feel like I have been betrayed. I have brought business for Britannia more than Rs.x and this is how we are been treated. And I still don't get the point of spoiling business with my existing clients rather than acquiring new clients. If you have anything to say please let us know, I am ready to have a healthy conversation about this anytime.
                              by
                              jayaramana traders
                              chennai -600077
                              AYAPAKKAM
                              Apr 18, 2021
                              Complaint marked as Resolved 
                              Missing few informations in this complaint. So raising new one
                              Britannia Industries customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                              Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                              Thanks,
                              Team Britannia
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                                D
                                DrPooja Miraji Hatti
                                Apr 11, 2021
                                Resolved
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                                Resolved

                                Good Day biscuit

                                We are your regular customer
                                But today disappointed to see the biscuit pack
                                Biscuits were moist damaged and fungus like over it bad smell coming...
                                +1 photos
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                                A
                                Amit1111222000
                                Mar 25, 2021
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                                Address: Goa

                                On the biskit no mag. Details no lot no exp.date
                                When eating biskit gating oamating who will responsible for my children life
                                +1 photos
                                Britannia Industries customer support has been notified about the posted complaint.
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                                  A
                                  Mar 11, 2021
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                                  Address: D-642, WORLD BANK BARRA

                                  Dear Sir
                                  Gyan Prakash Bhadoria(ASE-Saharanpur Uttarprdaesh), a person working with you, has scammed the money of several distributors and employees from our (Unibic). And it is borrowed from many employees. Please do not trust him with money and be cautious in future. He is not even attaching my phone due to money. I wish him a bright future. But by being a good person.

                                  Regards,
                                  Amit Kumar Sharma
                                  (Businesses Officer)
                                  Unibic Cookies
                                  Kanpur HQ
                                  [protected]
                                  +1 photos
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Mar 11, 2021
                                  Updated by [email protected]
                                  If you need, I will give proof of this too.
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                                    R
                                    Rangarajan1957
                                    from Hyderabad, Telangana
                                    Mar 3, 2021
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                                    Address: Block C-4, Flat no 5, Krupa Apartments, West Marredpally, Secunderabad 500026

                                    Dear Sir,
                                    This is to bring to your kind notice that I am the consumer of britania biscuits for the past 15 years.I am aged 64 years and daily consuming britania nitro choice biscuits. For the past 8 months 1 kg pack is sub standard and half baked and taste differs not all pack, most pack.I am enclosing the photo of the same for your kind reference.at this old age I am taking this biscuits for my breakfast. The hard earned money become waste on account of this.kindly compensate for the same.
                                    Thanking You
                                    S.Rangarajan
                                    Consumer
                                    +2 photos
                                    Britannia Industries customer support has been notified about the posted complaint.
                                    Mar 05, 2021
                                    Updated by Rangarajan1957
                                    Not received any response for Britania customer cre
                                    Mar 11, 2021
                                    Updated by Rangarajan1957
                                    Not received any call or reply from britania customer care
                                    Verified Support
                                    Jul 07, 2021
                                    Britannia Industries Customer Care's response
                                    Hi Rangarajan,

                                    Please share your contact number and location details with us at [protected]@britindia.com for us to get back to you.

                                    Best Regards,
                                    Customer Care Team
                                    Jul 07, 2021
                                    Updated by Rangarajan1957
                                    My contact no [protected] and address
                                    Flat no 5, Block C-4 Krupa Apartments,
                                    West Marredpally, Boosa ReddyGuda,
                                    Secunderabad pin code 500026
                                    No person till date at tented to my complaint, worst of britania industries customer care
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                                      K
                                      K Abhishek k
                                      Feb 27, 2021
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                                      Post supervisor job fraud

                                      Address: Kolar, Bangalore

                                      Hello, sir/madam i'm Abhishek. I applied on shine.com on post supervisor. regarding job offer at britannia company. They made a call to me and she provided me with another number and said you will be interviewed for the job. She took my interview and said that you are selected for the post of the supervisor, but you have to pay ₹2.5 k as security deposit after which they will send an offer letter. She also sent me an offer letter and mentioned...
                                      +8 photos
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