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Britannia Industries Complaints & Reviews

2.9
Updated: Dec 1, 2025
Complaints 484
Resolved
259
Unresolved
225
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Britannia Industries reviews & complaints page 10

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S
snehith dasari
Jun 8, 2021
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I just got a mail of confirmed letter for supervisor post in your company and in that letter they informed that, I need to collect employee ID from head branch through online by paying uniform security amount, and I that letter they not mentioned the adress is this genuine sir...
Britannia Industries customer support has been notified about the posted complaint.
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    S
    Sheik m
    Jun 5, 2021
    Resolved
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    Resolved

    Address: Pudupet Chennai 600002

    I'm today 2 number britannia good day cashew cookies quality very worst and my 8 years eating vomiting. Im check cookies bad
    What quality checking please response no response I legally legally the case
    Mrp 10
    Pkd 19/05/21
    Lot B05219C
    Machine code
    20108:43
    My number [protected]
    Sheik
    Pudupet
    Chennai 600002
    Tamil nadu

    Please reply
    [protected]@gmail.com
    Aug 8, 2021
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
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      P
      prabhsimar kaur
      from Wazirganj, Uttar Pradesh
      May 27, 2021
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      While eating one of the Biscuit, I found two hair inside it...how disgusting it is...I really sue to like these biscuits coz of chocochips and it's taste but after this worst experience, will never going to buy any product of Britannia.

      I am also providing the lot no. and packaging date for the biscuit packet:
      LOT NO- A05219
      PKD-03/05/21
      +1 photos
      Britannia Industries customer support has been notified about the posted complaint.
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        P
        prabhsimar kaur
        from Wazirganj, Uttar Pradesh
        May 27, 2021
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        While eating one of the Biscuit, I found two hair inside it...how disgusting it is...I really sue to like these biscuits coz of chocochips and it's taste but after this worst experience, will never going to buy any product of Britannia.

        I am also providing the lot no. and packaging date for the biscuit packet:
        +1 photos
        Britannia Industries customer support has been notified about the posted complaint.
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          N
          Nayan palat
          May 18, 2021
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          Hi,
          I have purchased the 50-50 biscuit and one of the biscuit had a hair in it.
          This is highly unprofessional and ignorance from such a big brand. We are suffering from this pandamic and expect safety and hygiene in packaged products.
          This complaint is to highlight the unhygienic condition of the factory of this brand
          +3 photos
          Britannia Industries customer support has been notified about the posted complaint.
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            A
            Abhayjais
            May 18, 2021
            Resolved
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            Resolved

            Address: 105/a purani gali pha pha mau allahabad

            0n 10th of may 2021 i bought a britannia chocolate cake gobbles from deepak departmental prayagraj. And opened a packet on 18th may while eating it i got injured from the hard plastic piece in that. This kind of negligence is intolerable and i want strict action to be in this matter. Jst think about if infant eaten that that could severely injured him. Lot no. Of that packet is[protected]:37/2/B
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            May 18, 2021
            Updated by Abhayjais
            Srijan jaiswal
            [protected]
            Dear Sir/Madam,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
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              D
              Deyon0310
              May 18, 2021
              Resolved
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              Resolved

              I was shocked to see hair in a good day biscuit packet today it was really weird to see such a reputed company failed so miserably to maintain food safety. It was so disgusting to see hair dont even know if it was of an infected person tried complaining to britannia but no response as expected.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Dear Sir/Madam,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
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                M
                monisa mariaantony
                May 17, 2021
                Resolved
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                Address: Al sallan food industries co.

                It was a early morning tea time when my son asked for tea and biscuits. When I offered him his tea and biscuits in plate he started to consume 2 to 3 biscuits, when he took the 4th biscuit dipped in his cup of tea I noticed something disgusting on the biscuit..yes it's a HAIR. A human head HAIR found in the biscuit. I took back the pieace of biscuit from my son hand, before he consume it.
                Aug 6, 2021
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
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                  S
                  shubham dinesh shukla
                  May 15, 2021
                  Resolved
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                  Resolved

                  Address: Shri Ram complex near saket college, C/306 Shri ram complex chinchpada road kalyan east

                  I purchased marie gold biscuit from shop but that marie biscuit is not a cranchy. cranchiness is missing on that and that of that is not like a normal biscuit. This thing is very disappointed.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Dear Shubham,

                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                  Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                  Thanks,
                  Team Britannia
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                    S
                    sekhar mantri
                    May 11, 2021
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                    Resolved

                    The primary packaging material for one of individual packets is abnormal and did not closed completely in 6 pack packet of britannia 50-50 maska chaska 6 pack packet.
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                    Thanks,
                    Team Britannia
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                      A
                      Arushii Jain
                      May 9, 2021
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                      This is the second time I am facing this same issue with britannia bread. I see green colored fungus on breads when it is still in it’s consumption time period. My family has been a regular consumer of britannia products because of the quality it provides. However, we are starting to have second thoughts on it now.
                      This is very disappointing to face same issue twice in 6 months. Hoping our complaints get heard.
                      +1 photos
                      Britannia Industries customer support has been notified about the posted complaint.
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                        A
                        AniaArchana
                        May 8, 2021
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                        Resolved

                        Address: Patrkar Colony, Jaipur, Rajasthan

                        Britannia Distributor-aadhya Enterprises

                        Rajasthan -Jaipur

                        This distributor is harassing the retailer. Does not Provide the stock, does not talk nicely, Sales Manager too gets involved in same. This is insane the retailer go and stand there to get the stock but does distributor does not let the stock out.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Dear Sir/Madam,

                        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                        Thanks,
                        Team Britannia
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                          V
                          Vinodoswal
                          May 8, 2021
                          Resolved
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                          Resolved

                          Address: Headquarters: Bengaluru

                          ब्रिटानिया कंपनी जो गुड्डे के जॉब बिस्किट बना रही है आज जब मैं व बिस्किट अपने घर पर बच्चों के लिए लाया तो उनका स्वाद बहुत ही बुरा और उसमें जो इन्होंने ऑयल मिक्स किया था या जो भी मिक्स किया था बहुत ही गंदा स्वाद दे रहा था और ऐसा लग नहीं रहा था कि वह बिस्किट अभी तरोताजा बना हुआ है ऐसा लग रहा था कि कई सालों पहले उसे बनाया गया हो यह खाने के बाद मुझे पेट दर्द हुआ और मेरी तबीयत अचानक बिगड़ गई ब्रिटानिया कंपनी अपने ग्राहकों को बस बेवकूफ बना रही है प्लीज इसे बंद करो aaj agar isse khane ke baad meri family ko kuch ho jaata to mai kya karta OMG
                          +3 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Britannia Industries customer support has been notified about the posted complaint.
                          Verified Support
                          May 19, 2021
                          Britannia Industries Customer Care's response
                          Dear Sir/Madam,

                          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                          Thanks,
                          Team Britannia
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                            S
                            siva123454321
                            May 7, 2021
                            Resolved
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                            Resolved

                            Address: NO :797 THIRUVALLUR HIGH ROAD, ANDRESONPET,NEMAM

                            That biscuit taste has differently available compare then regular taste. because of biscuit not cooked properly
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Dear Sir/Madam,

                            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                            Thanks,
                            Team Britannia
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                              J
                              Jiteshkumar Hurbada
                              Apr 24, 2021
                              Resolved
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                              Resolved

                              Address: Kalpana stores, opp to Krishna paan beedi shop, sane guruji nagar, near disha hospital, asapha village, ghatkopar(w), mumbai 400084.
                              Website: [email protected]

                              The bread salesman is not providing bread requirements despite of requests either providing breads to all other shop owners nearby.
                              Please i just want you to look into it as soon as possible and provide me with a solution as he is giving products ro everyone excluding me giving reasons like products are not available in much quantity so i cant provide uh giving the same products in major quantity to others.
                              I am providing uh his number.
                              Murgan :[protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Britannia Industries customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                              Thanks,
                              Team Britannia
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                                O
                                original
                                Apr 18, 2021
                                Resolved
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                                Resolved

                                Hello Sir,

                                I am Kumar, Jayaramana Traders, and we have been into Food product distribution since 1996 and supplying Britannia biscuit along with few other brands like parle for more than 16 years. We are supplying to more than 40 clients and among them, around 10 clients are whom we are closely and exclusively working with. We are also among the top 10 biscuit distributor in Chennai.

                                However, in recent times, the new Tamilnadu ASM Mr Dinesh is trying to take over my clients whom we acquired after many struggles over the years. We are also denied any supply recently and your ASM is supplying my clients, directly through DPR Agency.

                                We now feel like we have been betrayed. we have brought business for Britannia more than Rs.15, 000, 00 and this is how we are being treated. Also, I still don't get the point in spoiling my business with my existing clients rather than acquiring new clients. If you wish to discuss this, please let us know, I am ready to have a healthy conversation about this anytime.

                                Thanks,
                                S. Kumar
                                Jayaramana Traders
                                Email: [protected]@gmail.com
                                Phone: +91 [protected],
                                Chennai -600077,
                                AYYAPAKKAM
                                Apr 28, 2021
                                Complaint marked as Resolved 
                                Britannia Industries customer support has been notified about the posted complaint.
                                Apr 28, 2021
                                Updated by original
                                We have not heard back from Britannia regarding this issue . This issue is still not resolved.
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                                  O
                                  original
                                  Apr 18, 2021
                                  Resolved
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                                  Resolved

                                  Address: AYAPAKKAM, TNHB LIG-1, PLOT NO -5600

                                  Hello Sir,

                                  I have been into Food product distribution since 1996 and supplying Britannia biscuit along with few other brands like parle for more than 16 years. We are supplying to more than 40 clients and among them, around 10 clients are whom we are closely working with. We are also among the top 10 Britannia distributor in Chennai.

                                  However, in recent times, the new Tamilnadu GM is trying to take over my clients whom I've acquired over many struggles for years. We are also denied any supply recently and your GM is supplying my clients, directly through DPR Agency.

                                  I now feel like I have been betrayed. I have brought business for Britannia more than Rs.x and this is how we are been treated. And I still don't get the point of spoiling business with my existing clients rather than acquiring new clients. If you have anything to say please let us know, I am ready to have a healthy conversation about this anytime.
                                  by
                                  jayaramana traders
                                  chennai -600077
                                  AYAPAKKAM
                                  Apr 18, 2021
                                  Complaint marked as Resolved 
                                  Missing few informations in this complaint. So raising new one
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Dear Sir/Madam,

                                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                  Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                                  Thanks,
                                  Team Britannia
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                                    D
                                    DrPooja Miraji Hatti
                                    Apr 11, 2021
                                    Resolved
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                                    Resolved

                                    Good Day biscuit

                                    We are your regular customer
                                    But today disappointed to see the biscuit pack
                                    Biscuits were moist damaged and fungus like over it bad smell coming...
                                    +1 photos
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                                    A
                                    Amit1111222000
                                    Mar 25, 2021
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                                    Address: Goa

                                    On the biskit no mag. Details no lot no exp.date
                                    When eating biskit gating oamating who will responsible for my children life
                                    +1 photos
                                    Britannia Industries customer support has been notified about the posted complaint.
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                                      A
                                      Mar 11, 2021
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                                      Address: D-642, WORLD BANK BARRA

                                      Dear Sir
                                      Gyan Prakash Bhadoria(ASE-Saharanpur Uttarprdaesh), a person working with you, has scammed the money of several distributors and employees from our (Unibic). And it is borrowed from many employees. Please do not trust him with money and be cautious in future. He is not even attaching my phone due to money. I wish him a bright future. But by being a good person.

                                      Regards,
                                      Amit Kumar Sharma
                                      (Businesses Officer)
                                      Unibic Cookies
                                      Kanpur HQ
                                      [protected]
                                      +1 photos
                                      Britannia Industries customer support has been notified about the posted complaint.
                                      Mar 11, 2021
                                      Updated by [email protected]
                                      If you need, I will give proof of this too.
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