Lot no: 129209F
Packed on: 12/09/2020
Best before 3 months from packaging
Machine code: M2 22:05
We bought Britannia Gobbles (fruity fun cake slices) on 21 November 2020, which is well before the expiry of the product. Further, the packet was well covered and there was not sign of tampering with the product packaging.
After consuming three slices of the cake, we found a live insect inside the cake. Consuming this has resulted in serious stomach infection to my family member.
It is very disgusting to get damaged product from trusted company. This is really not acceptable and we would like to claim the compensation/ damages from Britannia for this unhealthy product.
Please note that if this issue is not satisfactorily addressed, we would take necessary action against the company.
Britannia Industries customer support has been notified about the posted complaint.
Thank you for highlighting this to us. To look into this further, we request you to share your location and contact details with us at [protected]@britindia.com.
Best Regards,
Customer Care Team