Claimed

Britannia Industries Complaints & Reviews

2.9
Last updated Mar 30, 2024
Complaints 481
Resolved
258
Unresolved
223
Quick Links
Statistics
Share
Contacts

File a complaint to Britannia Industries

Having problems with Britannia Industries?

File a complaint and get it resolved by Britannia Industries customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Britannia Industries
Customer Service Contacts

Britannia Industries Phone Numbers

Toll free
1800 300 0453
89
47
1800 425 4449
21
15
Phone
+91 33 2287 2057
31
20
+91 80 3940 0080
27
12
+91 33 2287 2439
8
7
Fax
+91 80 2526 3265
+91 80 2526 6063

Britannia Industries Website

Britannia Industries Head Office Address

Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post
Bangalore
Bangalore District
Karnataka
India
560048

Britannia Industries reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sneha Manjrekar
from New Delhi, Delhi
Report
Copy

Metal piece found in Britannia Fruit cake

Address:Bangalore, Karnataka
Website:Brittania industries

We got the Britannia Green coloured Fruit cake in birthday Party and when my 4 year old daughter and her father was eating it, father found small metal piece in cake and he quickly spit it to check what was it and we checked with magnet and hence could confirm that it was a metal . This is health hazard and betrayal by company and risking our kids lives as well.please take strong action against this.We have already stopped purchasing any...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri Hari SN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thread found in a Good Day biscuit.

Address:560048
Website:britannia.co.in

23:19, 31st March 2017.

I was down to my third biscuit, and when i tried to break it into two halves, surprisingly the halves were still attached by multiple threads. I'm not sure what type of threads they are, but they are grey in color and are transparent too. I have been buying the same since I was a kid, and now I'm really disappointed.

I hope you take necessary actions immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Leah Anna Abraham
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Date of packing

Dear Sir,
I would like to report an issue which was seen on the label of Britannia Good Day Biscuit pack.The date of manufacture on the packing is printed as 14/07/2017.How can this be possible?As we are going through the month of March 2017 how can a biscuit be manufactured in the month of July 2017?After this issue how can a consumer trust the information provided on the label.I hope that the matter will be taken into concern.br...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
Alzia Khan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Good day nuts biscuit

Address:50028
Website:Comsumer complaints

Hello
Iam very disappointed by the service of good day biscuits.I have 2 packs of nuts good day packs from ratnadeep mehdipatnam .and when i have opened it i saw many red anta in the biscuit stuck and some where moving around.I would request to you to take immediate action on my complain, requestcause children's love this lot.
I have a video of it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Himanshu Torres Chauhan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Good day biscuit/ found a thread or something on inside biscuit

Address:New Delhi, Delhi, 110096

I found dirty thing inside one of my good day biscuit. I really wanna take strict action against the company coz it might harm someone if they had eaten it. It really is a big mistake from a company like Britannia who everyone trust in India. They should really make things with proper care coz they can't let people eat food something like this which will affect people's health. Plz take some strict actions against Britannia for this big mistake....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhyajit Sarmah
from Bengaluru, Karnataka
Apr 5, 2023
This thread was updated on Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling expired product

Address:Bangalore, Karnataka, 560054

I purchased one Good day biscuit from a very regular store today 4th Feb-17. while i open it, the color of the biscuits were dark then the regular color of the biscuits, but in hurry i ate two and immediately i found some faulty feelings then i checked expiry date and found its expired (11/08/16) and went back to the store they have few more biscuits of same expiry and still they selling it to the customers. Even after showing it to the store...
+2 photos
Helpful
25 other people found this review helpful
25 found this helpful
6 Comments
Report
Copy
S
shynee
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Milk Bikies

Address:Kolkata, West Bengal, 395009
Website:www.britannia.co.in

Sir, We had purchase 12 packets of Milk Bikis from local counter of 200gms, lot no B111631, Pack dt 16.11.16. Major biscuits were broken as we opened it.
We have lodge the complaint to company on 30.01.17. but till today neither any representative has turned up nor they have solved my problem. They are'nt serious abt this. Please do needfull.I have got pics but nt able to send.
Till now nobody has cared for this Complaint.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
moresundip
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair inside bourbon biscuit

Address:Raipur, Chhattisgarh, 492001
Website:www.consumercomplaints.in

I have purchased bourbon from big bazaar and was having my child to it. Suddenly noticed that a white hair is inside the biscuit. This is really embarrassing and dangerous. Britannia is a trusted brand and this hair would have cause an big accident to my childs life. This is not acceptable at all.

I require an appropriate action and compensation for the same.

Regards
Sundip more
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
TD Murthy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Britannia nutrichoice - biscuits broken - bad packing

Address:500086

The packing of britannia nutri choice biscuits is worst.
I find the biscuits always broken whenever the pack is opened.
I have faced this situation several times and so avoided purchasing them due to this for sometime.
But today (1st jan 2017) i opened a new one and it is still the same.
The biscuits need to be covered fully with a strong outer cover....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chirag.shah293
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality cheese spread

Address:Kheda, Gujarat, 387001
Website:britannia.co.in/contact-us/consumer-feedback

Britannia feedback no - 45897
National consumer forum complaint no - 106294
Name of product : cheese spread roasted garlic
Lot no : pf2b 21:17
Mfg date : 02 jun 16
Exp date : 9 months from date of packing (02 feb 16)

I had procured the above mentioned product from d-mart mall, nadiad (Gujarat) yesterday (On 18th december, 2016 @ 06:58 pm)

At home when we opened the pack, we...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bini13
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Good day nuts cookie/ received over baked cookies

Address:Warangal, Andhra Pradesh, 509207

Product name : britannia good day, nuts cookie
net weight: 100g
green color packaging

MRP :20 RUPEES
PKD: 29/09/16
LOT no.: B091619
MACHINE CODE: 102A

Mfg. unit address: G.B Bakers industries PVT. LTD, S. No 67, 68 & 74, VANAMPALLY, KONDURG MANDAL, DIST MAHABUBNAGAR - 509 207, TELANGANA
Lic. no.: [protected]

Bought the above mentioned product from reliance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin barode
Report
Copy

Fund Fungus in your cake

Address:New Delhi, Delhi, 110015
Website:www.britannia.co.in

Dear Britannia, s team Member,

Greetings

I just bought your Britannia cake from my office canteen and when I open what I saw there is fungus in that cake I just put it down

its seem really ugly and dangerous.which is really disappointed for me in front of my colleague and for my self also because I just
heard from people they find something like this but I never ever expect from a brand...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
stevedhiva
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GOOD day biscuit with hair complaint

Address:Chennai, Tamil Nadu, 600026

Hello sir, Complaint no.:44835
Good morning. I am SENTHILKUMAR K. from chennai, since last six
months I used BRITANNIA 'GOOD DAY' biscuit for my children. Today I
purchased two packets 'GOOD DAY' biscuit, then I found a biscuit with
a 'HAIR'. I think so, my children health is spoil. And I want the
reason behind 'hair in the biscuit'. So I need complete necessary
action against my complaint.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mandar A Chitaley
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Found a worm in the good day biscuit

Address:Nagpur, Maharashtra, 440012

Today I had bought a box of good day biscuits and after opening of the box I found a live worm above one of the biscuits.
Such a reputed company can't digest this fact, the packing date was 13.07.2016 and l
ot no R061695.
License no [protected]
Bar code no[protected]
How can such a reputable company provide such type of quality, it seems that the quality check is not proper and the company is least...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
R
RajuSaifi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Biscuits

Address:121101
Website:britannia.co.in

Dear sir,

I bought a packet of good-day biscuits. The biscuits of that packet were totally bad/useless.They all were black who couldn't have been eatable.when i complained of that biscuits to Britannia Industry then after a long time a quality executive had come for taking the sample.and i said to him to give me a proof of this that he is taking my sample of biscuits..but he refused...and now...i complained again ...but still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jai_27
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Biscuit Tastes like Fevicol !!

Address:Mumbai City, Maharashtra, 400047

Product Name: Nice Biscuits
Lot No: B081611
Pkd: 23/08/2016
City: Mumbai
Store Name:
Area: Nanda Patkar Road, Vile Parle (East)
Issue: Dear Sir/Ma'am, I would like to draw your attention to a pack of biscuit I purchased today (1/9/2016) with regards to smell and taste of Nice Biscuits. Smell + Taste of Biscuit - Tastes like it was mixed with fevicol glue. Yes, fevicol glue !! I have kept the biscuit...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
subbiahnadar
from Salem, Tamil Nadu
Report
Copy

Not receiving the goods

Address:641001

Sir we are in the bussiness past fifty years and we have many collage canteen like karunya psg park tamilnadu collage ect and we are not getting the biscuts from your stockist coimbatore (Tamilnadu) three star associates if we ask any biscts the are saying that we are not having the biscuts what to do sir otherways we humbly requsted you to change the stockist are take proper action on three star associates our company name p. P. Subbiah...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jim jam treat

Address:Chennai, Tamil Nadu, 8901063029163
Website:www.britannia .com

We bought the above mentioned biscuit RS 20 we found tat it is so soft and some bad smell is coming, but the pack manufactured date is on 29/06/2016. So again we bought RS5 pack and checked it was so crispy and tasty too . so some illegal business is going on in our near by shop .I feel that it is expired and they are printing the new date and reselling it.so I request u to look into this issue. Because we are a regular customer of yours....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mairaj1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fungus found in britannia cake orange bite

Address:Ghaziabad, Uttar Pradesh, 201102
Website:britannia.co.in

Lot no. 1961655
Pkd 19/06/16

This is a less than one month old pack and claims it's validity for 3 month. We bought a few packs yesterday. Kids in my family already consumed some by the time we noticed fungus in this pack.

One of the kids in my family has got serious stomach infection by consuming it. I want to ask britannia what do they mean by their tagline, "eat healthy think better"?...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
A
Abhilekh Mathur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Live and dead insect inside vitarich slice sandwich white bread

Address:Pune, Maharashtra, 411018

I had purchased vitarich slice sandwhich white bread which is best for use upto 13th jul'16 could see live and dead insect inside bread pls suggest how we allow such product to come in market...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy