Britannia Industries Complaints & Reviews

Hello sir, Complaint no.:44835
Good morning. I am SENTHILKUMAR K. from chennai, since last six
months I used BRITANNIA 'GOOD DAY' biscuit for my children. Today I
purchased two packets 'GOOD DAY' biscuit, then I found a biscuit with
a 'HAIR'. I think so, my children health is spoil. And I want the
reason behind 'hair in the biscuit'. So I need complete necessary
action against my complaint.

I really do not be rude, but the qualitie of this product is
nowhere near what I would expect from your company like yours and I
believe, that this should be deals with as soon as possible.

If you do not take necessary action for this complaint, I will go
to 'CONSUMER COURT' and 'FCI'.

Thanks
With Regards,
SENTHILKUMAR K.
Mobile (+91 [protected])
DHIVAGAR J.
Mobile(+91 [protected])

Dear sir,

I bought a packet of good-day biscuits. The biscuits of that packet were totally bad/useless.They all were black who couldn't have been eatable.when i complained of that biscuits to Britannia Industry then after a long time a quality executive had come for taking the sample.and i said to him to give me a proof of this that he is taking my sample of biscuits..but he refused...and now...i complained again ...but still they didn't give any reply of my complained.
date of the incident:[protected]

Now what should i do...???

Product Name: Nice Biscuits
Lot No: B081611
Pkd: 23/08/2016
City: Mumbai
Store Name:
Area: Nanda Patkar Road, Vile Parle (East)
Issue: Dear Sir/Ma'am, I would like to draw your attention to a pack of biscuit I purchased today (1/9/2016) with regards to smell and taste of Nice Biscuits. Smell + Taste of Biscuit - Tastes like it was mixed with fevicol glue. Yes, fevicol glue !! I have kept the biscuit pack with me and would like to get to the root cause. I hope you can assign someone to look into this at the earliest. Looking forward for an early response.

Feedback submitted to Brittania's website apparently is forwarded to [protected]@22feet.in !??? The domain itself kind of makes it seem that Brittania possible junks all complaints. Or if it is a valid email address, delivery failure shows their seriousness in dealing with complaints.

Sir we are in the bussiness past fifty years and we have many collage canteen like karunya psg park tamilnadu collage ect and we are not getting the biscuts from your stockist coimbatore (Tamilnadu) three star associates if we ask any biscts the are saying that we are not having the biscuts what to do sir otherways we humbly requsted you to change the stockist are take proper action on three star associates our company name p. P. Subbiah nadar and son coimbatore tamilnadu the owener name is s. Murugeasn phone number is [protected] pls take action sir

We bought the above mentioned biscuit RS 20 we found tat it is so soft and some bad smell is coming, but the pack manufactured date is on 29/06/2016. So again we bought RS5 pack and checked it was so crispy and tasty too . so some illegal business is going on in our near by shop .I feel that it is expired and they are printing the new date and reselling it.so I request u to look into this issue. Because we are a regular customer of yours.

I had purchased vitarich slice sandwhich white bread which is best for use upto 13th jul'16 could see live and dead insect inside bread pls suggest how we allow such product to come in market

Today 26. June.2016 i fond very unusual thing while eating britannia marie gold biscuits. It looks like something was attached to it, i am not sure what it is but it looks very ugly and i have to throw the whole of biscuit pack to dust bin. I have attached the biscuits picture i took and the manufacturing code. Any suggestion please after seeing the picture.

Biscuit recvd burnt and tasteless with
Lot number :- b041611
Machine code :- 226
Packed :[protected]
Mrp. Rs. :- 22.00

As you all are aware cheating with consumer, results like maggi noodle..

Please tell your quality control to check the biscuit pkt before packing...
Consumer should pay money and get burnt biscuit...

Cc to: food and drug minister (Delhi) & (Mumbai)

Sir
I am your channel partner code 23502 .when I do rtgs and gave order to depo but different order was billed .when I told the same to my so suman banerjee he ask if you don't please gave resign from distribution.and from 15 may no one come to me for dealing and now I listen from outside that new party was found for distribution ship.and now saying that your code was blocked because of Pigex.he mail me the Aqi but I don't understand when I call he said please saw the mail.he can not visit in my town from 2 months .
Please help me

Hi,,

This is to inform tht sir 17th may 2016 i purchase a videocon 32 inch hd led tv in name of amit singh
I swap my credit card card to make payment of 6749 rs. But i show thr is pending order details and also i cant get any details whn i got that product at which date n wht time pls do the needful thing my email id is [protected]@gmail.com my contacts no. [protected] so give me infortmation whn i got my videocon 32 inch led tv i will still show order status is pending for wht reson my order is pending already i pay full payment...

We bought 3 rs10 packets of britannia bourbon- the original (New & chocolatier) on 24/04/2016 from a local vendor and found that in 1 packet, a pair of biscuit was 'less' compared to other packets. The packet has machine code 402a. Please look into this issue so as to prevent this in future. Waiting to see how well the company respond to this issue from a customers point of view.

We are leading shop at navrangpura ahmedabad
we are sale per month more then rs.50000 area distibutors khimji ramdas india pvt ltd. We purchase on 31.10.2015 bill no: 106746 we mistake paid two time that bill paid . The distributors second time bill paid distributors maid bill and second time paid against bill . & we our outstanding second time paid amount they not agree with us & stop the good delivered

This is to inform you that i purchased you product named "Britania Cake - Nut & Raisin (Romance) lot No. 1411695 PKD. 14/01/2016 & Machine Code: 19:50 / 2 / U. LIC No. [protected]

I would like to complain as I found fungus on it.A brand which say "Eat Healthy, Think Better" has produced & delivered such product . This is highly disgraceful.

I have received some rotten food particle inside my packet of Little Hearts, which gave some fowl smell.

I have attached few pictures of the particle in the packet
Request you to take action asap.

Derar sir,

I am Ritesh kumar srivastava, buy Britania top biscuits inside the raper 20 rupees Britania paytm rechage offer code no- Y2TJ5XXUPKAC after enter the number several times but promo code not working please solve my problem

Regards
Ritesh kumar srivastava
Mobile no- [protected]

I recently purchased a packet of Jim Jam(100g) and was really disappointed with the product quality. The pack included inverted biscuits and were different in taste. I was a fan of the Britania products earlier and was really disappointed with the product provided by you.
I thereby request you to please act on my complaint as soon as possible.
Yours Sincerely
Shripad Laddha

I have purchased six packets of Nice Time Biscuits and Three packets of Good day CSW biscuits fro M/S Reliance Retails Ltd. 10, Next to Green Chick, Arjun Nagar, New Delhi. I was regular user of the product since two and half year as the same was liked by all the family members but this time the quality of biscuit was very lower and could not like by any of the member of my family and disappointed to this product and decided to switch the same off.The Invoice No. C6748 #0067 dated 26.12.2015. Please look in to the matter.

Please find my attachment showcasing the low quality biscuits provided and the quality being promised to the customers. P.S: This was the case with all the biscuits in the two packets purchased by me.

Incident dated- 30/12/15..I AM ABSOLUTELY SHOCKED AND FURIOUS ABOUT THE FACT THAT WHEN MY 2 YEAR OLD SON TOOK A BITE OF THE NUT AND RAISIN CAKE, BRITANNIA, HE IMMEDIATELY THREW IT OUT BECAUSE SOMETHING PINCHED HIS TONGUE. THE "THING" THAT PIERCED HIS TONGUE WAS A HUGE STAPLE PIN. i have made several calls to the customer support to complaint about the same but their response is pathetic and senseless. instead of giving me a resolution they happen to ask me " what would a stapler pin be doing inside a cake OR WE SHOULD HAVE BEEN CAREFUL WHILE FEEDING THE FOOD ITEMS TO MY CHILD". I AM DISGUSTED AND ANGRY. I have filed a police complaint and took a picture which i am about to share on social media. I am very very upset with the way my complaint was handled by the consumer care department, hence i expect a written apology from BRITANNIA and a compensation FOR TRYING TO KILL MY CHILD WITH A FREAKING STAPLER PIN.

Britannia bourbon cash code applying paytm it show Offer expired but pack validity is 6 month ..not mention expiredity of that offer that pack So company cheated us.