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Britannia Industries Complaints & Reviews

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Last updated Mar 30, 2024
Complaints 481
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258
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Britannia Industries Phone Numbers

Toll free
1800 300 0453
89
47
1800 425 4449
21
15
Phone
+91 33 2287 2057
31
20
+91 80 3940 0080
27
12
+91 33 2287 2439
8
7
Fax
+91 80 2526 3265
+91 80 2526 6063

Britannia Industries Website

Britannia Industries Head Office Address

Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post
Bangalore
Bangalore District
Karnataka
India
560048

Britannia Industries reviews & complaints page 21

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A
Arvind Sankar
from Chennai, Tamil Nadu
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Bourbon biscuits/insect

Address:Chennai, Tamil Nadu, 600092

I bought a pack of bourbon. After completing the 9th biscuit or so, while eating the 10th one I found something odd in the cream while chewing. I had to spit it out. When I did so I found ano insect or a creature which I don't know.. It startled me for a moment by its enormous size and appearance. This problem should be sorted out.....
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J
JaydeepsinhVaghela
from Mumbai, Maharashtra
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Complaint to Company Name Britannia for Product Name: Treat- Jim Jam (150G)

Address:Ahmedabad, Gujarat, 382335
Website:britannia.co.in/contact-us/consumer-feedback

Subject: Complaint to Company Name Britannia for Product Name: Treat- Jim Jam (150G) This was occurred third time repeatedly and I am force to inform the Big Brand Name Britannia Company – That being big brand & making numerous edible product with different schemes and fee bees for the children, I personally now annoyed and I am sure many of like me also not satisfied with BRITANNIA Product Name – Treat Jim Jam biscuit (150G) tag on...
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R
rshi
from Noida, Uttar Pradesh
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Promocode of britannia bourbon of Rs.26 pack is not working

Address:201011
Website:britannia.co.in

Sir, Whenever I tried to apply promocode of britannia bourbon of Rs.26 pack to get cashback in paytm wallet under the offer"jitne ka pack utne ka free cash" in paytm wallet, it showed an error"pls. try after sometime". So, pls. I request you to check this issue and resolve it at the earliest....
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B
BhupendraP
from Mumbai, Maharashtra
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Bourbon

Address:Pune, Maharashtra, 411051
Website:paytm.com/britanniabourbon

Misleading promotion of Paytm - Britannia Bourbon Offer promotion says : "Jitne ka pack utne ka free cash" means get paytm cash equal value of pack. but actually when i tried to redeem the code was not able to add paytm cash i also mailed to paytm regatding this issue it says : We would like to inform you that as per terms and conditions set by Britannia only 15 users can use their promo code on Paytm in the span of 1 hour. this...
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G
Goutam Bappa Adhikary
from Mumbai, Maharashtra
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Bourbon new & chocolatier offer rs:26. 00 of paytm cash back, not able to redeem.

Address:713212

27th sept'15
I purchased a pack of Britannia bourbon which contains a free
Paytm cash of Rs:26 .While trying to redeem the same through paytm website as
advised page/portal & procedure, its showing a caution "Please try again
after some time".Its happened several time and i failed to en-cash the promo-code.
I want Rs:26.00 cash back on my paytm wallet or cash of Rs26.00 ....
+1 photos
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A
abhi8896
from Mumbai, Maharashtra
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Britania bourbon

Address:Lucknow, Uttar Pradesh
Website:paytm.com/britanniabourbon

Myself abhishek shukla. my paytm id is- [protected] . my mail id is-- [protected]@mail.com u are havin a offer on britania bourbon 26 rs cashback. but actually u are makin fool to your customer. when i enter the promocode on https://paytm.com/britanniabourbon they are showing please try after some time. you people are cheap and wasting others time....
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S
Sumit_ag
from Delhi, Delhi
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Britannia bourbon

Address:Kamrup Metropolitan, Assam
Website:paytm.com/britanniabourbon

I had purchased a few britannia bourbon packs and tried to use the paytm coupon code inside the pack. But to my disappointment none of the codes worked. So I wanted to ask you if you they have any intension of providing the paytm cash or they have just printed the codes to deceive the customers and increase sales. If they dont want to give the paytm cash, there is no need to print it on the packs. Those who like it will buy the product...
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A
Adv Mahadevan
from Mumbai, Maharashtra
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Birtania bourbon Cash Code

I had brought britania Bourbon pack worth Rs 26/ - i tried to redeem the same through my paytm account but all my efforts were in vain. each time i try to redeem i am told to try after some time i am unable to redeem the coupons please help me or call me in[protected]. Mahadevan Advocate Ernakulam....
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P
pranita chaturvedi
from Mumbai, Maharashtra
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Hair in biscuts

Address:Thane, Maharashtra

We had purchased a biscuit 50 50 maska chaska and hair is there inside we still have product and biscut which clealy stucked with at the time of bake we had already complaint on toll free nob just received one letter to submit product to compay, but y we should give you the product as being so reputed company how could you do this with ur cust as, i would like to inform you as i will visit to food and drug administration in vasai, as after...
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L
lasya J
from Kantabanji, Odisha
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Adulterated biscuit issue

Address:Nabarangpur, Odisha

I found a plastic thread in a piece of the new Britannia good day butter biscuit this morning while taking the first bite. I would like Britannia to take a look at this issue. It was shocking that such a thing can be expected from this brand. Please ensure these things are put through genuine quality checks. I have attached photo proofs below....
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S
satyanprusty
from Gurgaon, Haryana
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Substandard quality product supplied.

Address:Bangalore, Karnataka

Dear Team, I have brought a packet of Britannia 50 50 maska chaska. The taste of the biscuit was extreemly bad. The same has been confirmed by my 4 colleagues. After consuming few pieces i did not take it. Few minutes later I got stomach ache. The details of the product are as follows : Product : Biscuit Brand : Britannia 50-50 maska chaska. LOT No :A0715G3 MACHINE CODE :101A PKD : 07/07/15 NET WEIGHT : 55g Please check the details...
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K
karthik patnaik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Died insect with blood on biscuit

Address:Visakhapatnam, Andhra Pradesh

Dear Britannia Marie gold Manufacturing Team, We purchased a biscuit pack for our tea brake treat to one of my prestigious client on 12 August, 2015. Unfortunately while before biteing the biscuit we found an insect died and was with blood stripes on that biscuit. we fully disappointed with that incident and he gets vomit with the smell of biscuit. we are also sharing the same details to Indian consumer forum and also to the media...
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N
Neha Upadhyay
from Mumbai, Maharashtra
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Chocolate poor quality

Address:Gautam Buddh Nagar, Uttar Pradesh

Paking details : 13/06/15 1361595 2/B/C Product : chocolate cake I got 2 packets from peppertap on 1st august. The cakes are very dry /stale and tasteless . I have opened only one packet as of now.you may want to check the other one.Such bad product quality is not expected frm britannia....
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C
customerdel
from Delhi, Delhi
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Plastic peice found in Britannia

Address:New Delhi, Delhi

Hi, Today I was eating 'Britania Nice Time' Biscuit in Evening with Tea abd found a piece of Plastic in it in the middle.i am attaching the biscuit half bitten by me having plastic piece and the wrapping paper with lot no'03B01' details in it....
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D
Dennis George
from Bengaluru, Karnataka
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No follow up yet

Address:Bangalore, Karnataka

I filed a complaint over a week back and i'm still waiting for you guys to take any action. The complaint was regarding hair found in the biscuits holding two halves together.. registration number 34475.

Please resolve by tomorrow (Monday) else i would be taking legal action....
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D
Dennis George
from Bengaluru, Karnataka
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Hair in the biscuit

Address:Bangalore, Karnataka

I purchased a packet of marie gold biscuits recently and one of the biscuits had hair in it. I didn't bother to eat the rest of the biscuits so can't say anything about them. I am sharing a picture of the biscuit i was eating. The biscuit is split into two and is being held together by the hair which is inside it. Please email me on dennis. G. [protected]@gmail.com to discuss this further....
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Address:New Delhi, Delhi

I bought 3 packets of tiger crunch chocochips of your company and guess what? There wasn't even one chocochip in any of the biscuits. The reason i buy and eat tiger crunch is "chocochips" and there wasn't any of it in those 3 packets i bought.
Please look into the matter as i love this product of yours. :/
Thankyou....
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A
Anjali Dwivedi Jhs
from Indore, Madhya Pradesh
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Bugs found under newly opened packet of Britannia rusks

Address:Mumbai City, Maharashtra

Hi, my name is Anjali. This complaint is against Britannia Rusks. It was really horrible when found bugs on the newly opened packet. Not only one infact on each and every rusk there were rusks coming out from the holes. This is really ridiculous. People trust such brands so badly and it's one of the known Companies we have in India. Request you to please take action on this....
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P
Prashant1904
from Badlapur, Maharashtra
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Hair found in Britannia Nutri choice Digestive biscuit - Thane

Hi, I had purchased a Rs 20 pack (3 packs) of nutri choice digestive biscuit in the 1st week of May (haven't got time to write a mail). When we were consuming one of the pack on 10th May, after having 1 bite I noticed that the biscuit has human hair as one of the added foreign ingredient. This is not the first time when we have seen quality compromise with Nuri choice biscuits, experienced other quality issues couple of times earlier...
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swapan38123
from Mumbai, Maharashtra
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Britannia biscuit with dust

Address:Bangalore, Karnataka

Hi, I bought 'Britannia Mari Gold' packet 120 gm from Bangalore, Lot. No. A[protected]B. Mfg. 05/04/15. I found lots dust like particles in the biscuits. I checked at least 5 pieces and found all are in same condition. It was unexpected from reputed brand like Britannia and am highly disappointed. Please plan for compensation money or I have to complain to Food ministry of India and will be bound to expose it to the Social Media. You...
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