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Britannia Industries Complaints & Reviews

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Updated: Jul 18, 2024
Complaints 482
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259
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Britannia Industries reviews & complaints page 21

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P
pkj@1
from Delhi, Delhi
Nov 9, 2015
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Address: Kaithal, Haryana, 136027
Website: paytm.com/britanniabourbon

Ticket #[protected]: Complaint Regarding Fraud system
Hi pankaj singla,

Thank you for writing in to us. Your ticket no is[protected].

We will get back to you at the earliest.

Thank you for your patience.

Paytm Care Team


pankaj singla, Nov 9, 21:07:
Dear Team,

As you all people are very well known about the" BOURBON PAYTM CASH FREE SCHEME" i am trying 80 times with genuine and original code but failed to crossed your 2nd step .could u people telling me what i can do ...

can i go in consumer court or do any thing else ???????????

find screen shot

Thanks,

With Warm Regards,

Pankaj Singla

Director

Dream Land Immigration Company Pvt.Ltd.
529/4D, Mata Gate, Gupta Colony
Kaithal-136027 Haryana
Mob- [protected]
|| [protected]@dlicpl.com || www.education.dlicpl.com (http://www.education.dlicpl.com/) ||www.dlicpl.com (http://www.education.dlicpl.com/) ||

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    Arvind Sankar
    from Chennai, Tamil Nadu
    Nov 4, 2015
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    Address: Chennai, Tamil Nadu, 600092

    I bought a pack of bourbon. After completing the 9th biscuit or so, while eating the 10th one I found something odd in the cream while chewing. I had to spit it out. When I did so I found ano insect or a creature which I don't know.. It startled me for a moment by its enormous size and appearance. This problem should be sorted out..
    +1 photos
    Britannia Industries customer support has been notified about the posted complaint.
    I bought the GoodDay Biscuit Packet which is a box packing it consists of three packets inside it.
    After Completion of the First Packet, I opened the second one it consists of small insects inside it.
    And it is so disgusting, that the two insects moving in it. And the biscuits got dead(Not Crunchy).
    So, I need an immediate response from your side. Being a national Brand you need to take care of all the health precautions which may cause serious infections too.
    You can watch the insect on the biscuit.

    Bourbon biscuits/insect - Comment #3810162 - Image #0
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      J
      JaydeepsinhVaghela
      from Mumbai, Maharashtra
      Oct 22, 2015
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      Complaint to Company Name Britannia for Product Name: Treat- Jim Jam (150G)

      Address: Ahmedabad, Gujarat, 382335
      Website: britannia.co.in/contact-us/consumer-feedback

      Subject: Complaint to Company Name Britannia for Product Name: Treat- Jim Jam (150G) This was occurred third time repeatedly and I am force to inform the Big Brand Name Britannia Company – That being big brand & making numerous edible product with different schemes and fee bees for the children, I personally now annoyed and I am sure many of like me also not satisfied with BRITANNIA Product Name – Treat Jim Jam biscuit (150G) tag on...
      +2 photos
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      rshi
      from Noida, Uttar Pradesh
      Oct 18, 2015
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      Address: 201011
      Website: britannia.co.in

      Sir, Whenever I tried to apply promocode of britannia bourbon of Rs.26 pack to get cashback in paytm wallet under the offer"jitne ka pack utne ka free cash" in paytm wallet, it showed an error"pls. try after sometime". So, pls. I request you to check this issue and resolve it at the earliest.
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        B
        BhupendraP
        from Mumbai, Maharashtra
        Oct 15, 2015
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        Address: Pune, Maharashtra, 411051
        Website: paytm.com/britanniabourbon

        Misleading promotion of Paytm - Britannia Bourbon Offer promotion says : "Jitne ka pack utne ka free cash" means get paytm cash equal value of pack. but actually when i tried to redeem the code was not able to add paytm cash i also mailed to paytm regatding this issue it says : We would like to inform you that as per terms and conditions set by Britannia only 15 users can use their promo code on Paytm in the span of 1 hour. this was not mention in promotion
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          G
          Goutam Bappa Adhikary
          from Mumbai, Maharashtra
          Oct 8, 2015
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          Address: 713212

          27th sept'15
          I purchased a pack of Britannia bourbon which contains a free
          Paytm cash of Rs:26 .While trying to redeem the same through paytm website as
          advised page/portal & procedure, its showing a caution "Please try again
          after some time".Its happened several time and i failed to en-cash the promo-code.
          I want Rs:26.00 cash back on my paytm wallet or cash of Rs26.00 .
          +1 photos
          Britannia Industries customer support has been notified about the posted complaint.
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            A
            abhi8896
            from Mumbai, Maharashtra
            Oct 4, 2015
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            Address: Lucknow, Uttar Pradesh
            Website: paytm.com/britanniabourbon

            Myself abhishek shukla. my paytm id is- [protected] . my mail id is-- [protected]@mail.com u are havin a offer on britania bourbon 26 rs cashback. but actually u are makin fool to your customer. when i enter the promocode on https://paytm.com/britanniabourbon they are showing please try after some time. you people are cheap and wasting others time.
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              S
              Sumit_ag
              from Delhi, Delhi
              Oct 4, 2015
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              Address: Kamrup Metropolitan, Assam
              Website: paytm.com/britanniabourbon

              I had purchased a few britannia bourbon packs and tried to use the paytm coupon code inside the pack. But to my disappointment none of the codes worked. So I wanted to ask you if you they have any intension of providing the paytm cash or they have just printed the codes to deceive the customers and increase sales. If they dont want to give the paytm cash, there is no need to print it on the packs. Those who like it will buy the product for its taste anyway. My Paytm coupon codes are 3ABH4HVRXYEW AND A2FCYIQ83SEQ.
              Britannia Industries customer support has been notified about the posted complaint.
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                Adv Mahadevan
                from Mumbai, Maharashtra
                Sep 29, 2015
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                I had brought britania Bourbon pack worth Rs 26/ - i tried to redeem the same through my paytm account but all my efforts were in vain. each time i try to redeem i am told to try after some time i am unable to redeem the coupons please help me or call me in[protected]. Mahadevan Advocate Ernakulam.
                Britannia Industries customer support has been notified about the posted complaint.
                Same problem with me.

                Birtania bourbon Cash Code - Comment #2231635 - Image #0

                FUNGUS FOUND IN NUTRI CHOIC BISCUITS

                I HAD BOUGHT THE BRITANNIA NUTRI CHOICE BISCUITS A COUPLE OF DAYS BACK, BUT FOUND THAT ALL THE BISCUITS WERE FUNGII INFECTED. THEY WERE MANUFACTURED ON 21/12/2014, BATCH NO. B121438, LOT NO. 621313. PURCHASED ON 12/02/2015.
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                  P
                  pranita chaturvedi
                  from Mumbai, Maharashtra
                  Sep 23, 2015
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                  Address: Thane, Maharashtra

                  We had purchased a biscuit 50 50 maska chaska and hair is there inside we still have product and biscut which clealy stucked with at the time of bake we had already complaint on toll free nob just received one letter to submit product to compay, but y we should give you the product as being so reputed company how could you do this with ur cust as, i would like to inform you as i will visit to food and drug administration in vasai, as after breaking the trust not even properly reply due to this i will move to consumer court within this week i want quick reply

                  Bug in NICE biscuits

                  Purchased Britannia Nice packed - 15th October 2014. There were bugs in the packet. Not mentio the biscuits were cracked.
                  Britannia Industries Customer Care's response, Jun 16, 2016
                  Verified Support
                  Dear Prasad,
                  We are concerned and would like to talk to you & investigate. Kindly share your contact number so that our team can get in touch with you.
                  Team Britannia.
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                    L
                    lasya J
                    from Kantabanji, Odisha
                    Sep 2, 2015
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                    Address: Nabarangpur, Odisha

                    I found a plastic thread in a piece of the new Britannia good day butter biscuit this morning while taking the first bite. I would like Britannia to take a look at this issue. It was shocking that such a thing can be expected from this brand. Please ensure these things are put through genuine quality checks. I have attached photo proofs below.
                    +1 photos
                    Britannia Industries customer support has been notified about the posted complaint.
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                      satyanprusty
                      from Gurgaon, Haryana
                      Aug 18, 2015
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                      Address: Bangalore, Karnataka

                      Dear Team, I have brought a packet of Britannia 50 50 maska chaska. The taste of the biscuit was extreemly bad. The same has been confirmed by my 4 colleagues. After consuming few pieces i did not take it. Few minutes later I got stomach ache. The details of the product are as follows : Product : Biscuit Brand : Britannia 50-50 maska chaska. LOT No :A0715G3 MACHINE CODE :101A PKD : 07/07/15 NET WEIGHT : 55g Please check the details mentioned and do not supply substandard products in the market. Now who is going compensate the pain that i am bearing. Please assist in this regard.
                      +1 photos
                      Britannia Industries customer support has been notified about the posted complaint.
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                        K
                        karthik patnaik
                        from Bengaluru, Karnataka
                        Aug 12, 2015
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                        Resolved

                        Address: Visakhapatnam, Andhra Pradesh

                        Dear Britannia Marie gold Manufacturing Team, We purchased a biscuit pack for our tea brake treat to one of my prestigious client on 12 August, 2015. Unfortunately while before biteing the biscuit we found an insect died and was with blood stripes on that biscuit. we fully disappointed with that incident and he gets vomit with the smell of biscuit. we are also sharing the same details to Indian consumer forum and also to the media and other social websites. Because of this we may last our business deal. Thanks & Regards Karthik Visakhapatnam [protected]
                        +4 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 

                        50 50 biscuit

                        Hi,

                        I am Balaji P. Living in Gurgaon. I purchased Yesterday 50 50 Biscuit from Super Market Name is Vipin At Gurgaon, Chakkarpur Village. Once I had that one my Tongue got itching and now I got Wound in my Tougue., Check what is theProblem in your Product.,
                        Dear Balaji,
                        We are concerned and would like to talk to you & investigate. Kindly share your contact number so that our team can get in touch with you
                        Team Britannia
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                          Neha Upadhyay
                          from Mumbai, Maharashtra
                          Aug 9, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          Paking details : 13/06/15 1361595 2/B/C Product : chocolate cake I got 2 packets from peppertap on 1st august. The cakes are very dry /stale and tasteless . I have opened only one packet as of now.you may want to check the other one.Such bad product quality is not expected frm britannia.
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                            customerdel
                            from Delhi, Delhi
                            Aug 9, 2015
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                            Address: New Delhi, Delhi

                            Hi, Today I was eating 'Britania Nice Time' Biscuit in Evening with Tea abd found a piece of Plastic in it in the middle.i am attaching the biscuit half bitten by me having plastic piece and the wrapping paper with lot no'03B01' details in it.
                            +2 photos
                            Britannia Industries customer support has been notified about the posted complaint.
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                              Dennis George
                              from Bengaluru, Karnataka
                              Aug 2, 2015
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                              Address: Bangalore, Karnataka

                              I filed a complaint over a week back and i'm still waiting for you guys to take any action. The complaint was regarding hair found in the biscuits holding two halves together.. registration number 34475.

                              Please resolve by tomorrow (Monday) else i would be taking legal action.
                              +1 photos
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                                Dennis George
                                from Bengaluru, Karnataka
                                Jul 24, 2015
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                                Hair in the biscuit

                                Address: Bangalore, Karnataka

                                I purchased a packet of marie gold biscuits recently and one of the biscuits had hair in it. I didn't bother to eat the rest of the biscuits so can't say anything about them. I am sharing a picture of the biscuit i was eating. The biscuit is split into two and is being held together by the hair which is inside it. Please email me on dennis. G. [protected]@gmail.com to discuss this further....
                                +1 photos
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                                mehkritika
                                Jul 9, 2015
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                                Address: New Delhi, Delhi

                                I bought 3 packets of tiger crunch chocochips of your company and guess what? There wasn't even one chocochip in any of the biscuits. The reason i buy and eat tiger crunch is "chocochips" and there wasn't any of it in those 3 packets i bought.
                                Please look into the matter as i love this product of yours. :/
                                Thankyou.
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                                  Anjali Dwivedi Jhs
                                  from Indore, Madhya Pradesh
                                  Jul 3, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Hi, my name is Anjali. This complaint is against Britannia Rusks. It was really horrible when found bugs on the newly opened packet. Not only one infact on each and every rusk there were rusks coming out from the holes. This is really ridiculous. People trust such brands so badly and it's one of the known Companies we have in India. Request you to please take action on this.
                                  +1 photos
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Jul 03, 2015
                                  Updated by Anjali Dwivedi Jhs
                                  Hi, my name is Anjali. This complaint is against Britannia Rusks. It was really horrible when found bugs on the newly opened packet. Not only one infact on each and every rusk there were bugs coming out from the holes. This is really ridiculous. People trust such brands so badly and it's one of the known Companies we have in India. Request you to please take action on this.

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                                    Prashant1904
                                    from Badlapur, Maharashtra
                                    Jun 21, 2015
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                                    Hi, I had purchased a Rs 20 pack (3 packs) of nutri choice digestive biscuit in the 1st week of May (haven't got time to write a mail). When we were consuming one of the pack on 10th May, after having 1 bite I noticed that the biscuit has human hair as one of the added foreign ingredient. This is not the first time when we have seen quality compromise with Nuri choice biscuits, experienced other quality issues couple of times earlier but reporting it for the the first time. Before this we experienced weird taste of nuri choice biscuit + the texture of biscuit was not rough (actual texture) but it was smooth shiny and because of that it was very sticky and was not melting in mouth like it use to otherwise I would expect Britannia team to take strict action against this since these are kind of initial warning alarms for the company's credibility and trust among consumers. I love Britannia nurti choice biscuits and I am a big fan of it but trust me such repetitive quality compromise issues will fade your image in market and give competition a great opportunity to grab your market share (trust me word of mouth is very strong and trustworthy publicity in either positive or negative side) Regards, Prashant Deshmukh [protected]
                                    +2 photos
                                    Britannia Industries customer support has been notified about the posted complaint.

                                    pement delane hetu

                                    38592 rupies ka demeg banaya 25/07/2013 ko mera mal bhi jaladiya 8manth ho gaya pement dene se mana kar rahai hai mal company ke tsi or psm ne jalaya

                                    found hair in biscuit

                                    i found hair in BRITANNIA MARIE GOLD packet pkd date - 08/07/14 lot no - A07149B 24
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