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Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
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Britannia Industries reviews & complaints page 4

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C
Chaitanyah
from Thane, Maharashtra
Apr 22, 2023
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We found mold on Britannia cheese cubes bought from Reliance Smart Bazaar. The packet has expiry date of July 2023. The refrigerator it was placed in works all fine and no milk, milk products have gone bad in it since years. Please find attached pictures and take heed of this. Knowing how much kids love cheese, it is scary to see this mold and gives us second thoughts in buying it
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    Subavarshini.S
    Apr 20, 2023
    Apr 21, 2023
    This thread was updated on Apr 21, 2023
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    Hai I am subavarshini. Past week I received a one normal massage from your company what they mentioned means your resume become shortlist for interview u make aa phone call and attend the interview. I also call the num one mam attend the call her name is Priya she told ur select for our company supervisor salary is 28700 r u wrk from home r office like that she asked in answered the questions.
    After that she told pay 470 for application fee in also paid the next day she send the confirmation letter in this letter explaining the company rules like that and also make aa phn to help line num and tell u r joining date was comfortable r not like that I also called that num she asked 1000 for software kit for home from home I also paid the next day Priya called and ask 1000 for delivery charge I also borrow all the money and paid again next days Priya msg to me pay the 1000 for account opening for salary credit and also send aa ICICI bank from that also i paid . Again next day she told ur hometown is very long so pay again 1000 I also borrow money from so many people and pay . Yesterday again see asked 1000 for file not updated I told sry mam no money.
    She told 1st day it self all amount refunded so only I borrow money form so many people and pay also past 5 days see asked my bank details for refund money but still now she didn't send the money and also didn't deliver the courier.
    Giving borrow people's asking money from me I told that mam to.
    Yesterday I make aa phn call to her she blocked my num and also didn't response what's app call nd msg also .
    My joining date is 17.4.2023 still now they didn't deliver the courier and refund.
    Pls give a my money
    I have a ur company ac details that mam phn num confirm letter all the evidence. Pls send my money.
    May 22, 2023
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Apr 21, 2023
    Britannia Industries Customer Care's response
    Dear Subavarshini,

    This is a fake offer.

    Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

    We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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      Piyushrparikh
      from Mumbai, Maharashtra
      Apr 20, 2023
      Apr 20, 2023
      This thread was updated on Apr 20, 2023
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      Address: Evershine emp 16/104 thakur village kandivali east mumbai 400101

      I bought britania nutri choice digestive biscuit from a shop near kandivali station east mumbai.
      I am big fan of nutri choice i dont eat any other biscuit as this is class apart
      Complaint is that this pack of this entire lot was burnt and over baked and taste was worst
      My request first this should have been checked in quality check and rejected and not packed as it is over baked and taste is worst
      The person having it for first time would loose interest and never buy again and regular buyer will not like it at all
      So please note the lot no and manufacturing date and try to check the quality
      Lot no is B02239F manufactured on 28/02/2023 kindly do the needful i have taken the photos of the biscuit as well as batch details my number is [protected] if possible kindly solve my problem also
      Britannia Industries customer support has been notified about the posted complaint.
      We're sorry you’ve experienced this. Kindly share your contact details with us on [protected]@britindia.com so that we can connect with you at the earliest.
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        H
        harshini.commercegeneral
        Apr 19, 2023
        May 1, 2023
        This thread was updated on May 1, 2023
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        We found most of the biscuits eaten by rodents or any other pests and the videos and pictures are sent for reference. Luckily the packet was opened by us else children would have eaten the biscuits without noticing the infected biscuits. The packet was unopened and hence we cannot claim this damage to the shop keeper.

        The details of the defective packet is given below
        Lot No - A0423H0, Pkd date 07/04/2023 and use by date 03/09/2023
        machine Code 103B, price Rs.10

        Kindly rectify the defect and respond immediately.
        +2 photos
        Britannia Industries customer support has been notified about the posted complaint.
        We're sorry you’ve experienced this. Kindly share your contact and location details with us on [protected]@britindia.com so that we can connect with you at the earliest.
        Please check this issue of defective biscuits ie milk bikis packet had biscuits eaten by rodents/ pests. This is the second packet we are facing same issue. From my childhood I ate only milk bikis biscuits, now I fear to purchase any more of your products.

        Biscuits eaten by rodents / Pests - Comment #4102366 - Image #0
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          H
          harshini.commercegeneral
          Apr 19, 2023
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          It was noticed that the Milk Bikis packet had many biscuits eaten by rodents or any other pests. The pictures and videos are sent for reference.
          I would bring to your kind notice that if this biscuits were consumed by children or any other in my family what would had happened.
          Luckily we noticed and did not consume.
          With much more difficulty I would state that the packet was not opened but the biscuits were found in such condition. Else I would have approached the shop keeper. It was found that the defects in biscuits would never be seen since the packet was unopened.
          +1 photos
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            @nshika
            from Delhi, Delhi
            Apr 18, 2023
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            Address: Govind nagar kotdwar

            While eating the Good day Pistachio biscuits, i felt some hair like thing in the biscuit. I felt disgusting as i eaten half of that biscuit.
            Please see to that, how it came inside the biscuit. Never expected this thing in such costly biscuits.
            +2 photos
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              D
              Devil rose
              Apr 16, 2023
              Dec 18, 2023
              This thread was updated on Dec 18, 2023
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              Fake job offer

              On the very first day, when they call me for the first time they were asking for the money i.e. an amount of Rs.470, in the name of job materials such as laptop, pendrive etc. they provide from the company side, which they said is the refundable amount and after submitting this money, I can get my offer letter which i recieved the next day of submission of that amount. When I go through the offer letter there is the amount of Rs.1500 which...
              +9 photos
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              A
              Anil Methari
              Apr 10, 2023
              Apr 12, 2023
              This thread was updated on Apr 12, 2023
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              Address: Plot no. 209, Room no. 30, Sai shraddha society,

              Dear Britannia,

              I am Anil Methari a regular customer of Britannia products and i regularly consume Nutrichoice biscuits. It's been a shock to see a over roasted biscuits and they are like not able to eat (weird taste) as it not a product of Britannia.
              So I request to check the quality and product of Nutrichoice, whether it is a product of Britannia or if it is please check the quality of the biscuits.

              (Providing attached batch number with actual photograph of biscuits).

              Thanks and regards
              Anil Methari
              +2 photos
              Britannia Industries customer support has been notified about the posted complaint.
              Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
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                I
                Apr 9, 2023
                Apr 10, 2023
                This thread was updated on Apr 10, 2023
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                I have purchased a Britannia Bournbon packet of rs. 10 with offer of 20% extra.

                In this packet only 4 biscuits packed where as it should 6.

                Please take necessary action

                Regards
                Pankaj Goyal
                +1 videos
                Britannia Industries customer support has been notified about the posted complaint.
                Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
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                  B
                  bochiwal
                  Apr 8, 2023
                  Apr 8, 2023
                  This thread was updated on Apr 8, 2023
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                  Address: Sarjapura Bengaluru

                  Good day butter biscuits (120*5) from Dmart I purchased but found fully crashed inside . Pls provide me full compensation and other updates why you provided such kind of damage product.
                  [protected]
                  Britannia Industries customer support has been notified about the posted complaint.
                  Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
                  Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
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                    Nisha2001
                    from Bengaluru, Karnataka
                    Apr 7, 2023
                    Apr 8, 2023
                    This thread was updated on Apr 8, 2023
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                    I bought Britannia Toastea in Royal Mart, Bangalore. When I had that rusk I found a worm inside it. I was shocked and checked the expiry date it will use till by 13th July 2023
                    Britannia Industries customer support has been notified about the posted complaint.
                    Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
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                      A
                      AVAL
                      Apr 1, 2023
                      Apr 1, 2023
                      This thread was updated on Apr 1, 2023
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                      Hi Team,

                      I purchased the marie gold biscuits at Simi Valley, California and pack includes burnt biscuits.

                      BATCH NO./N*DE LOT: AZ229E/12IB02S
                      PKD: 12/2022
                      BEST BEFORE: 02/2024
                      Britannia Industries customer support has been notified about the posted complaint.
                      Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
                      Kindly share your concern along with your contact details on [protected]@britindia.com so that we can connect with you at the earliest.
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                        A
                        ANIKETshawak
                        from Kolkata, West Bengal
                        Mar 27, 2023
                        Mar 29, 2023
                        This thread was updated on Mar 29, 2023
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                        Greetings!
                        I applied for a job in Britannia company, after a few days I got a call that my CV was shortlisted and they said that you have to pay Rs. Gave Rs 500 and he also sent the form and he said fill up the form and send it to my WhatsApp so I sent it and he said a call came yesterday and also came then he asked me many questions and said he will give me the job of supervision Told about many facilities and said that you will be sent a confirmation letter for which he asked to send Rs 3105 online to the same account in which I had sent Rs 500 but I asked him why Rs 3105 so he told about many facilities I told that if it is not possible today then he said that he should manage and he gave me some time but I could not manage the money so I said that I will try tomorrow, he said that I will try, if speaking will not work, then you confirm. I said ok then he also said that if you cancel tomorrow then, you will be banned from Britannia Company job for 3 years.

                        SBI Bank
                        Trainer name- Biswanath Biswas
                        Acno- [protected]
                        IFSC-SBIN0011374
                        I had sent 500 rupees to this account, they said that this account belongs to the trainer who will give you training.

                        Got a call from these two numbers
                        1) [protected]
                        2) [protected]

                        told me sir what to do
                        Thank you
                        +1 photos
                        Apr 29, 2023
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2023
                        Britannia Industries Customer Care's response
                        Dear Aniket,

                        This is a fake offer.

                        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                          Sansmile78
                          from Navi Mumbai, Maharashtra
                          Mar 19, 2023
                          Mar 20, 2023
                          This thread was updated on Mar 20, 2023
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                          Resolved

                          Address: 5/1A Hungerford Street, Kolkata -700 017. West Bengal

                          Britannia biscuits, have been eating them since childhood. Be it marie, good day, milk bikies etc.

                          Over the years a lot has changed, the prices have increased, the quantity has decreased, and don’t even get me started with the quality. During childhood their biscuits used to be so good and rich and tasted amazing. And now, its terrible.

                          All peoples looking Britannia is like a trusted brand but its not trusted brand I an incident to share.

                          I buy Nutri Choice Digestive biscuits from Dmart. My 6 year old daughter have sugar so I give her this biscuit but when she open it & eat biscuit its the poor product Digestive biscuits so terrible.

                          The biscuits were over baked and tasted bitter. I had complaint to Britannia customer care before 12 days, but they didn't serious about customers complaint just relied "We regret the delay in addressing the issue and assure you of a revert at the earliest."

                          "Request your patience in the interim."

                          So my request is don't trust on Britannia brand. Be careful when your children eating Britannia's products.
                          +2 photos
                          Apr 22, 2023
                          Complaint marked as Resolved 
                          Britannia Industries customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 20, 2023
                          Britannia Industries Customer Care's response
                          We're sorry you’ve experienced this. Kindly share your contact details with us at [protected]@britindia.com so that we can connect with you at the earliest.
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                            A
                            Advocate_ankit
                            Mar 17, 2023
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                            This is Advocate Ankit Agrahari.

                            Today's date, (17/03/2023) I bought a biscuit of Britannia and it's manufacturing date was (18/02/2023) and it's expiring date was (17/09/2023) when I tried to eat it by tearing the packet of that biscuit, there was something inside that biscuit because of which I could not eat it, actually it may I injurious my health badly because of that I was not eat that.i am attached video below for your reference and I need compensation on it otherwise I will go court.

                            Thanks and Regards

                            Advocate Ankit Agrahari
                            [protected]
                            Vill/post- dhani bazar pin 273161 district maharajganj U.P.
                            +1 photos
                            Britannia Industries customer support has been notified about the posted complaint.
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                              N
                              Nileema koya
                              Mar 13, 2023
                              Mar 14, 2023
                              This thread was updated on Mar 14, 2023
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                              Resolved

                              On the very first day, when they call me for the first time they were asking for the money i.e. an amount of Rs.470, in the name of job materials such as laptop, pendrive etc. they provide from the company side, which they said is the refundable amount and after submitting this money, I can get my offer letter which i recieved the next day of submission of that amount. When I go through the offer letter there is the amount of Rs.1500 which is mentioned in the same name for which I already paid them Rs.470. When I submitted that Rs.1500, And without paying that amount I couldn't get any mail, or courier of job equipment . After that I'm sure that they are fake, completely fake. After which i decided to quit. As they also said that all the which i paid are refundable, so i ask them to give my money back, as i couldn't continue. Then after, they ask me to give an amount of Rs.1000 as cancellation charge, which they don't mention anywhere whether in the offer letter or when i ask about the terms of quit. And also said that these 1000 rupees are also refundable. Now, i am sure that i loss my Rs.2000 and i couldn't give more money to recover that. So please guys be aware of these fraud calls. They don't have any emotions, they only take the advantage of the need o[censored]s for the job.
                              +4 photos
                              Apr 15, 2023
                              Complaint marked as Resolved 
                              Britannia Industries customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2023
                              Britannia Industries Customer Care's response
                              Dear Nileema,

                              This is a fake offer.

                              Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                              We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                                Npgowri
                                from Visakhapatnam, Andhra Pradesh
                                Feb 21, 2023
                                Feb 22, 2023
                                This thread was updated on Feb 22, 2023
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                                Resolved

                                Address: bangalore

                                Respected Sir,

                                Sir my name is Prathima and there is Offer letter in the name of MD MoinPasha Khan, which somehow triggers my instincts as a fraud job offer. Before I could come to some conclusion I thought of getting in touch with the reliable sources of Britannia as from few of the consumer portals I found that Britannia doesn't demand for uniform price instead they make this a deduction in the first month salary. Isn’t it sir.

                                Please confirm this at the earliest so that I can stop him from making the payment.

                                Kindly help me with the legit contact details so that I can help you with the fraudsters details who are spoiling the branded name of Britannia. I did sent an email to ID given in the website but the email was bounced back. So please help me and also let me help you Britannia.

                                Thanks and regards
                                Prathima
                                +3 photos
                                Mar 25, 2023
                                Complaint marked as Resolved 
                                Britannia Industries customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 22, 2023
                                Britannia Industries Customer Care's response
                                Dear Prathima,

                                This is a fake offer.
                                Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                                We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                                  T
                                  Feb 10, 2023
                                  Feb 12, 2023
                                  This thread was updated on Feb 12, 2023
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                                  Address: Kashibugga,Lb nagar, Warangal, Telangna
                                  Website: OLX

                                  Hello Britannia . In OLX i applied the supervisior job the location was kashibugga, lb nagar, warangal, Telangna
                                  The HR manager and one other manager contacted me.they will says you pay first registration fee 470 and supervisor dress and shoe cost 1550, i payed amount, but no one was responding my call and switch offed there phones
                                  There numbers are
                                  manager number [protected]
                                  HR number [protected]
                                  These two contacts scammed my money
                                  Please help me this is are your staff or not tell me @britindia.com
                                  +1 photos
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Dear Sir//Madam,

                                  This is a fake offer.

                                  Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                                  We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
                                  Dear OLX User,

                                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                  • AD Id on which you contacted the user
                                  • Contact details of the suspicious user
                                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                  Thanks,
                                  Team OLX
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                                    Shoaibmirza
                                    from Hyderabad, Telangana
                                    Feb 7, 2023
                                    Feb 8, 2023
                                    This thread was updated on Feb 8, 2023
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                                    Resolved

                                    I am writing this letter to bring to your attention a serious issue that I encountered with one of your products. I recently purchased a cake from a store near me and was extremely disappointed to find mould growing on it.when I opened its packaging was untampered and the air was still present in the packet.find the attached pictures.

                                    As a customer, I expect to receive high-quality products that meet health and safety standards, and this experience has fallen far short of my expectations. The mould not only made the cake inedible but also posed a potential health hazard.I’m considering writing regarding this issue to the fssai.

                                    I hope that this issue can be resolved promptly and effectively to ensure that similar incidents do not occur in the future.

                                    I would appreciate a prompt response to this matter.
                                    +3 photos
                                    Mar 12, 2023
                                    Complaint marked as Resolved 
                                    Britannia Industries customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2023
                                    Britannia Industries Customer Care's response
                                    Kindly share your concern along with your contact and location details on [protected]@britindia.com so that we can connect with you at the earliest.
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                                      D
                                      Dec 22, 2022
                                      Feb 2, 2023
                                      This thread was updated on Feb 2, 2023
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                                      I had purchased a 30 rs packet of Vita marie brittania biscuits which upon opening I found a live worm crawling inside on one of the biscuit. This is was a real shock as we usually eat this and never noticed such before and I doubt how the safety checks are in place for this product.
                                      +1 photos
                                      Britannia Industries customer support has been notified about the posted complaint.
                                      We're sorry you’ve experienced this. Kindly share your contact details with us at [protected]@britindia.com so that we can connect with you at the earliest.
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