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Britannia Industries Complaints & Reviews

3.5
Updated: Dec 1, 2025
Complaints 485
Resolved
335
Unresolved
150
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Britannia Industries reviews & complaints page 6

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A
anilminz
from Siliguri, West Bengal
Jul 27, 2022
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On the very first day, when they call me for the first time they were asking for the money i.e. an amount of Rs.1500, in the name of dress they provide from the company side, which they said is the refundable amount and after submitting this money, I can get my offer letter which i recieved the next day of submission of that amount. When I go through the offer letter there is the amount of Rs.4100 which is mentioned in the same name for which I already paid them Rs.1500. When I submitted that Rs.4100, then on the next day they said that I have to submit Rs.5600, and they asked me pay Rs 10500 for training and joining which is the amount for the bond from the company side and for . And without paying that amount I couldn't get any mail, which i required in order to know my job location. After that I'm sure that they are fake, completely fake. After which i decided to quit.
contact details of the recruters
Naziya Khan
[protected]
Zoya
[protected]
Manish Agarwal
[protected]
Feb 12, 2026
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
Britannia Industries Customer Care's response
Dear Anil,

This is a fake offer.

Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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    T
    Trivedip ratik
    Jul 27, 2022
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    Address: Bangalore

    It's provided by an online consultant so the offer letter is true or not I don't know give me fast feed back make sure its true or false
    Britannia Industries customer support has been notified about the posted complaint.
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      S
      Sameer32
      from Khordha, Odisha
      Jul 26, 2022
      Resolved
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      Resolved

      Got a offer letter from Britannia company for a job and asking money.

      I have applied for a job in Britannia company few days ago and yesterday I got a message for calling and confirm for the job. After that they told me that I got the job but they require 470rs for shipping charges of my joining letter. I made the payment yesterday but now they are asking for 1500rs for security purpose...
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      S
      Sekar77
      from Chennai, Tamil Nadu
      Jul 21, 2022
      Resolved
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      Resolved

      I bought good day family pack from reliance store. Pack inside is torn and biscuits burnt. I raising this issue. As they will take care in future. I am going to throw the entire pack.
      Aug 22, 2022
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Verified Support
      Jul 21, 2022
      Britannia Industries Customer Care's response
      Dear Sekar,

      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

      Thanks,
      Team Britannia
      Verified Support
      Jul 22, 2022
      Britannia Industries Customer Care's response
      Dear Sekar,

      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

      Thanks,
      Team Britannia
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        D
        Dhiy
        Jul 19, 2022
        Resolved
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        Resolved

        Address: Whitefield Bangalore

        I got a call regarding a job offer which mentioned there is a supervisor post available and askd me 1700 rs for the training, [protected], [protected], [protected], these are their numbers. I was doubtful on her and this talks.. and confirmed it later by calling her, aftr that she blocked my number. Kindly report them because some innocent believe such knid of ### and pay they have been spoiling the actual companies reputation.
        Aug 25, 2022
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        Verified Support
        Jul 20, 2022
        Britannia Industries Customer Care's response
        Dear Sir/Madam,

        This is a fake offer.

        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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          B
          B10i10
          Jul 13, 2022
          Resolved
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          Resolved

          Fraudulent and Scam calls

          As usual I got a spam call from Gaurav Sharma Hr Britainnia Jamshedpur warehouse unit Jharkhand .He convinced me and told to pay Rs 520/- for offer letter I paid it also and some other documents such as experience certificates and Aadhar card photo copy and then sent a offer letter through mail and told to wait 24 hrs to get rest of the things via courier again when I called him for more location details in jamshedpur they are not clarifying...
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          J
          Jayaraj Mohan
          from Pondicherry, Puducherry
          Jul 11, 2022
          Resolved
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          Resolved

          Address: Pondicherry

          The unshaped biscuit are over roasted and they look in black color I am looking to eat in my bed time, I think there is no any quality checks to consumers satisfactory of company vision.
          Feb 12, 2026
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2022
          Britannia Industries Customer Care's response
          Dear Jayaraj,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
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            R
            Remon Ahmed
            from Dharmanagar, Tripura
            Jul 6, 2022
            Resolved
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            Resolved

            I am buying this cake from past 1 month.
            But all shops on my locality, town selling expired products.Inside the cake fungus are also formed.I didn't expect from britannia that they are supplying expired products to the consumers.They are playing with the health of normal people.I will file a complaint against britannia industries on consumer court if further action are not taken.
            And I hope you will understand what I mean to and solve my problem as soon as possible.
            Aug 21, 2022
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2022
            Britannia Industries Customer Care's response
            Dear Remon,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
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              B
              Bhawna y
              from Lucknow, Uttar Pradesh
              Jun 23, 2022
              Resolved
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              Resolved

              I buy 2 Britannia milk shakti biscuits in a local shop, expiry date 12/06/22 than I ate the biscuits, the taste varies badly.
              Jul 30, 2022
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2022
              Britannia Industries Customer Care's response
              Dear Bhawna,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
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                T
                Tusharkhapne
                from Mumbai, Maharashtra
                Jun 3, 2022
                Resolved
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                Resolved

                Dear HR team please verify offer letter i have got it in my mail box
                Feb 12, 2026
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2022
                Britannia Industries Customer Care's response
                Dear Tushar,

                This is a fake offer.

                Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                  A
                  Aniruddha Chavan
                  May 14, 2022
                  Resolved
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                  Resolved

                  Spotted hair in Britannia Nutri choice biscuit

                  Address: Britannia industries ltd., Prestige Shantiniketan, Tower c, whitefield, Bangalore 560048, Karnataka.

                  We spotted a hair in Britannia Nutri choice biscuit. We found this hair is within the biscuit. Please see attached picture to get better idea about the issue. This is so irresponsible from such a big brand. Shame!...
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                  Kamal Pannu
                  May 14, 2022
                  Resolved
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                  Resolved

                  Packg8ng looks good bit this is now third time when buy this and it has some blackish stuff inside the biscuits and taste yakk.
                  Feb 12, 2026
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Verified Support
                  May 14, 2022
                  Britannia Industries Customer Care's response
                  Dear Kamal,

                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                  Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                  Thanks,
                  Team Britannia
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                    S
                    Shruti Salunkhe
                    May 3, 2022
                    Resolved
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                    Resolved

                    Complaint regarding Britannia good day cashew cookies. I purchased a pack of cookies yesterday and today I opened the pack the cookies inside it have a black spots. The pack is not expired but I found these black patches on these cookies. I have also attached the photos
                    Jun 12, 2022
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    May 08, 2022
                    Britannia Industries Customer Care's response
                    Dear Sir/Madam,

                    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                    Thanks,
                    Team Britannia
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                      A
                      Arush603
                      from AGRA, Uttar Pradesh
                      May 1, 2022
                      Resolved
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                      Resolved

                      I purchased good day biscuit found a insect in one of the biscuit
                      Feb 12, 2026
                      Complaint marked as Resolved 
                      Britannia Industries customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2022
                      Britannia Industries Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                      Thanks,
                      Team Britannia
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                        A
                        Akshat Bothra
                        Apr 12, 2022
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                        Address: 12/1 namak Mandi ujjain

                        Please help me, this is akshat from Ujjain (m.p.), mere pass ujjain (m.p.) main Britannia ke distribution ka kaam hain but company ke employees koi support nahi karte, hamare area sales managar (AJAY SIR) acha kaam nahi kar rahe hain ..
                        Britannia Industries customer support has been notified about the posted complaint.
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                          D
                          Debarishi
                          from New Delhi, Delhi
                          Mar 28, 2022
                          Resolved
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                          Resolved

                          Address: Karnataka

                          Hello, I have found a loose piece of hair entangled within a biscuit from the 50-50 maska chaska packet. Please address the issue with immediacy as it runs the potential for health related risks.
                          May 13, 2022
                          Complaint marked as Resolved 
                          Britannia Industries customer support has been notified about the posted complaint.
                          Mar 28, 2022
                          Updated by Debarishi
                          This is the batch number of the packet from where the defective product was found.

                          Verified Support
                          Mar 29, 2022
                          Britannia Industries Customer Care's response
                          Dear Debarishi,
                          Thank you for your email and for bringing this to our attention. We truly regret the inconvenience this might have caused, and we assure you that this would be taken up on priority.
                          In order to take corrective actions, we would like to understand this better. Request you to please retain the product airtight container until our representative contacts you within the next few days.
                          To delve into and work upon this, we require a few details from your end which will help us investigate this better.
                          • Location of purchase:
                          • Contact number:
                          • Postal address
                          Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.
                          Verified Support
                          Apr 12, 2022
                          Britannia Industries Customer Care's response
                          Dear Debarishi,

                          Thank you for your email and for bringing this to our attention. We truly regret the inconvenience this might have caused, and we assure you that this would be taken up on priority.

                          In order to take corrective actions, we would like to understand this better. Request you to please retain the product airtight container until our representative contacts you within the next few days.

                          To delve into and work upon this, we require a few details from your end which will help us investigate this better.
                          • Location of purchase:
                          • Contact number:
                          • Postal address

                          Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.
                          Verified Support
                          Apr 12, 2022
                          Britannia Industries Customer Care's response
                          Dear Debarishi,

                          Please write to us at [protected]@britindia.com along with the details. We'll have our team connect with you soon.
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                            A
                            Aaryaveergupta
                            from Birdpur, Uttar Pradesh
                            Mar 25, 2022
                            Resolved
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                            Resolved

                            Address: Birdpur siddharta nagar
                            Website: [email protected]

                            सर मेरे पास डैमेज माल है जो expaire हो चुका है लेकिन सर डिस्ट्रीब्यूटर से शिकायत करने के बाद भी नहीं नहीं डैमेज माल उठा रहे हैं
                            Feb 12, 2026
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2022
                            Britannia Industries Customer Care's response
                            Dear Sir/Madam,

                            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                            Thanks,
                            Team Britannia
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                              S
                              Selvakuma6
                              from Dindigul, Tamil Nadu
                              Mar 23, 2022
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                              Address: 1/184, Neelamalaikottai, Oddanchatram

                              Hello Britannia Team,
                              Yesterday 22/03/2022 I bought the BRITANNIA MILK BIKIS CLASSIC 20Rs pack at the Isaac Grocery Store in our town. We were shocked to find that there was a biscuit with worms in it when we saw the children giving and sending snacks on their way to school this morning.

                              Pkd Date is 28/09/21. Seven Months is marked as valid. Not Expiry yet. Yet it is very painful that the famous brand biscuits are being sold in such a substandard manner.

                              We need to take consumer action on this issue.
                              Britannia Industries customer support has been notified about the posted complaint.
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                                R
                                Rakesh Kumar Jain
                                Mar 22, 2022
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                                Address: Lalitpur, Uttar Pradesh, 284403

                                Hello,
                                I am Rakesh Kumar Jain Owner of Departmental Store "New Pragati Kirana Store "
                                Lalitpur (284403) UP.
                                I am purchasing all items of Britannia Company from our city Dealer "Ashish Agency" .My Monthly sale is about 60K-80K .
                                We are Selling all items with customer satisfying price and also offer Discounts .
                                But the Dealer is not providing us proper Items, Schemes, and Discounts. Not provide us any Support regarding any item and in maintaining selling progress.
                                Its not all about me, but it is about the Reputation of Britannia Industries .
                                As the Reputed Industry I hope you will provide us support for proper business .
                                Britannia Industries customer support has been notified about the posted complaint.
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                                  V
                                  Vimaldak
                                  from Bengaluru, Karnataka
                                  Mar 17, 2022
                                  Resolved
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                                  Resolved

                                  Address: 2636.Pipeline Road RPC Layout Vijayanagar, Near swimming pool

                                  Hello sir i am vimal kumar proprietor of shri jain mart rajarajeshwari nagar
                                  I was requesting company distributor from last 6months to exchange the products of expiry, just because i have shifted my outlet to vijaynagar both distributor vijaynagar and rajarajeshwari nagar are refusing to exchange the products please help i am in huge loss
                                  Feb 12, 2026
                                  Complaint marked as Resolved 
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2022
                                  Britannia Industries Customer Care's response
                                  Dear Sir,

                                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                  Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                                  Thanks,
                                  Team Britannia
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