Claimed

Britannia Industries Complaints & Reviews

2.9
Updated: Dec 1, 2025
Complaints 484
Resolved
259
Unresolved
225
Contacts

File a complaint to Britannia Industries

Having problems with Britannia Industries?

File a complaint and get it resolved by Britannia Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Britannia Industries reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Trivedip ratik
Jul 27, 2022
Report
Copy

Address: Bangalore

It's provided by an online consultant so the offer letter is true or not I don't know give me fast feed back make sure its true or false
+4 photos
Britannia Industries customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sameer32
    from Khordha, Odisha
    Jul 26, 2022
    Report
    Copy

    Got a offer letter from Britannia company for a job and asking money.

    I have applied for a job in Britannia company few days ago and yesterday I got a message for calling and confirm for the job. After that they told me that I got the job but they require 470rs for shipping charges of my joining letter. I made the payment yesterday but now they are asking for 1500rs for security purpose...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy
    S
    Sekar77
    from Chennai, Tamil Nadu
    Jul 21, 2022
    Resolved
    Report
    Copy
    Resolved

    I bought good day family pack from reliance store. Pack inside is torn and biscuits burnt. I raising this issue. As they will take care in future. I am going to throw the entire pack.
    Aug 22, 2022
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Jul 22, 2022
    Britannia Industries Customer Care's response
    Dear Sekar,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
    Dear Sekar,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
    Added image
    Added image

    Pack inside Good day family pack is damaged - Comment #4026128 - Image #0
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dhiy
      Jul 19, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Whitefield Bangalore

      I got a call regarding a job offer which mentioned there is a supervisor post available and askd me 1700 rs for the training, [protected], [protected], [protected], these are their numbers. I was doubtful on her and this talks.. and confirmed it later by calling her, aftr that she blocked my number. Kindly report them because some innocent believe such knid of ### and pay they have been spoiling the actual companies reputation.
      Aug 25, 2022
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2022
      Britannia Industries Customer Care's response
      Dear Sir/Madam,

      This is a fake offer.

      Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

      We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        B10i10
        Jul 13, 2022
        Resolved
        Report
        Copy
        Resolved

        Fraudulent and Scam calls

        As usual I got a spam call from Gaurav Sharma Hr Britainnia Jamshedpur warehouse unit Jharkhand .He convinced me and told to pay Rs 520/- for offer letter I paid it also and some other documents such as experience certificates and Aadhar card photo copy and then sent a offer letter through mail and told to wait 24 hrs to get rest of the things via courier again when I called him for more location details in jamshedpur they are not clarifying...
        +4 photos
        Helpful
        6 other people found this review helpful
        6 found this helpful
        Write a comment
        Report
        Copy
        J
        Jayaraj Mohan
        from Pondicherry, Puducherry
        Jul 11, 2022
        Report
        Copy

        Address: Pondicherry

        The unshaped biscuit are over roasted and they look in black color I am looking to eat in my bed time, I think there is no any quality checks to consumers satisfactory of company vision.
        +1 photos
        Britannia Industries customer support has been notified about the posted complaint.
        Dear Jayaraj,

        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

        Thanks,
        Team Britannia
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Remon Ahmed
          from Dharmanagar, Tripura
          Jul 6, 2022
          Resolved
          Report
          Copy
          Resolved

          I am buying this cake from past 1 month.
          But all shops on my locality, town selling expired products.Inside the cake fungus are also formed.I didn't expect from britannia that they are supplying expired products to the consumers.They are playing with the health of normal people.I will file a complaint against britannia industries on consumer court if further action are not taken.
          And I hope you will understand what I mean to and solve my problem as soon as possible.
          +1 photos
          Aug 21, 2022
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          Jul 06, 2022
          Britannia Industries Customer Care's response
          Dear Remon,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bhawna y
            from Lucknow, Uttar Pradesh
            Jun 23, 2022
            Resolved
            Report
            Copy
            Resolved

            I buy 2 Britannia milk shakti biscuits in a local shop, expiry date 12/06/22 than I ate the biscuits, the taste varies badly.
            +1 photos
            Jul 30, 2022
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2022
            Britannia Industries Customer Care's response
            Dear Bhawna,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tusharkhapne
              from Mumbai, Maharashtra
              Jun 3, 2022
              Report
              Copy

              Dear HR team please verify offer letter i have got it in my mail box
              Britannia Industries customer support has been notified about the posted complaint.
              Dear Tushar,

              This is a fake offer.

              Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

              We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aniruddha Chavan
                May 14, 2022
                Resolved
                Report
                Copy
                Resolved

                Spotted hair in Britannia Nutri choice biscuit

                Address: Britannia industries ltd., Prestige Shantiniketan, Tower c, whitefield, Bangalore 560048, Karnataka.

                We spotted a hair in Britannia Nutri choice biscuit. We found this hair is within the biscuit. Please see attached picture to get better idea about the issue. This is so irresponsible from such a big brand. Shame!...
                +2 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                K
                Kamal Pannu
                May 14, 2022
                Report
                Copy

                Packg8ng looks good bit this is now third time when buy this and it has some blackish stuff inside the biscuits and taste yakk.
                Britannia Industries customer support has been notified about the posted complaint.
                Dear Kamal,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shruti Salunkhe
                  May 3, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Complaint regarding Britannia good day cashew cookies. I purchased a pack of cookies yesterday and today I opened the pack the cookies inside it have a black spots. The pack is not expired but I found these black patches on these cookies. I have also attached the photos
                  +1 photos
                  Jun 12, 2022
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Verified Support
                  May 08, 2022
                  Britannia Industries Customer Care's response
                  Dear Sir/Madam,

                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                  Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                  Thanks,
                  Team Britannia
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arush603
                    from AGRA, Uttar Pradesh
                    May 1, 2022
                    Report
                    Copy

                    I purchased good day biscuit found a insect in one of the biscuit
                    Britannia Industries customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                    Thanks,
                    Team Britannia
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshat Bothra
                      Apr 12, 2022
                      Report
                      Copy

                      Address: 12/1 namak Mandi ujjain

                      Please help me, this is akshat from Ujjain (m.p.), mere pass ujjain (m.p.) main Britannia ke distribution ka kaam hain but company ke employees koi support nahi karte, hamare area sales managar (AJAY SIR) acha kaam nahi kar rahe hain ..
                      Britannia Industries customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Debarishi
                        from New Delhi, Delhi
                        Mar 28, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Karnataka

                        Hello, I have found a loose piece of hair entangled within a biscuit from the 50-50 maska chaska packet. Please address the issue with immediacy as it runs the potential for health related risks.
                        +1 photos
                        May 13, 2022
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Mar 28, 2022
                        Updated by Debarishi
                        This is the batch number of the packet from where the defective product was found.

                        Verified Support
                        Apr 12, 2022
                        Britannia Industries Customer Care's response
                        Dear Debarishi,

                        Thank you for your email and for bringing this to our attention. We truly regret the inconvenience this might have caused, and we assure you that this would be taken up on priority.

                        In order to take corrective actions, we would like to understand this better. Request you to please retain the product airtight container until our representative contacts you within the next few days.

                        To delve into and work upon this, we require a few details from your end which will help us investigate this better.
                        • Location of purchase:
                        • Contact number:
                        • Postal address

                        Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.
                        Verified Support
                        Apr 12, 2022
                        Britannia Industries Customer Care's response
                        Dear Debarishi,

                        Please write to us at [protected]@britindia.com along with the details. We'll have our team connect with you soon.
                        Dear Debarishi,
                        Thank you for your email and for bringing this to our attention. We truly regret the inconvenience this might have caused, and we assure you that this would be taken up on priority.
                        In order to take corrective actions, we would like to understand this better. Request you to please retain the product airtight container until our representative contacts you within the next few days.
                        To delve into and work upon this, we require a few details from your end which will help us investigate this better.
                        • Location of purchase:
                        • Contact number:
                        • Postal address
                        Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aaryaveergupta
                          from Birdpur, Uttar Pradesh
                          Mar 25, 2022
                          Report
                          Copy

                          Address: Birdpur siddharta nagar
                          Website: [email protected]

                          सर मेरे पास डैमेज माल है जो expaire हो चुका है लेकिन सर डिस्ट्रीब्यूटर से शिकायत करने के बाद भी नहीं नहीं डैमेज माल उठा रहे हैं
                          Britannia Industries customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                          Thanks,
                          Team Britannia
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Selvakuma6
                            from Dindigul, Tamil Nadu
                            Mar 23, 2022
                            Report
                            Copy

                            Address: 1/184, Neelamalaikottai, Oddanchatram

                            Hello Britannia Team,
                            Yesterday 22/03/2022 I bought the BRITANNIA MILK BIKIS CLASSIC 20Rs pack at the Isaac Grocery Store in our town. We were shocked to find that there was a biscuit with worms in it when we saw the children giving and sending snacks on their way to school this morning.

                            Pkd Date is 28/09/21. Seven Months is marked as valid. Not Expiry yet. Yet it is very painful that the famous brand biscuits are being sold in such a substandard manner.

                            We need to take consumer action on this issue.
                            +1 photos
                            Britannia Industries customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rakesh Kumar Jain
                              Mar 22, 2022
                              Report
                              Copy

                              Address: Lalitpur, Uttar Pradesh, 284403

                              Hello,
                              I am Rakesh Kumar Jain Owner of Departmental Store "New Pragati Kirana Store "
                              Lalitpur (284403) UP.
                              I am purchasing all items of Britannia Company from our city Dealer "Ashish Agency" .My Monthly sale is about 60K-80K .
                              We are Selling all items with customer satisfying price and also offer Discounts .
                              But the Dealer is not providing us proper Items, Schemes, and Discounts. Not provide us any Support regarding any item and in maintaining selling progress.
                              Its not all about me, but it is about the Reputation of Britannia Industries .
                              As the Reputed Industry I hope you will provide us support for proper business .
                              Britannia Industries customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vimaldak
                                from Bengaluru, Karnataka
                                Mar 17, 2022
                                Report
                                Copy

                                Address: 2636.Pipeline Road RPC Layout Vijayanagar, Near swimming pool

                                Hello sir i am vimal kumar proprietor of shri jain mart rajarajeshwari nagar
                                I was requesting company distributor from last 6months to exchange the products of expiry, just because i have shifted my outlet to vijaynagar both distributor vijaynagar and rajarajeshwari nagar are refusing to exchange the products please help i am in huge loss
                                Britannia Industries customer support has been notified about the posted complaint.
                                Dear Sir,

                                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                                Thanks,
                                Team Britannia
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yasmine kathija
                                  Feb 28, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Bought Britannia Rusk before couple of days and when we opened the pack, Rusk taste and smell like kerosene. Please find attached pack details in the photos. Never faced this before. Strange. Please action on this.
                                  +1 photos
                                  Apr 1, 2022
                                  Complaint marked as Resolved 
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 01, 2022
                                  Britannia Industries Customer Care's response
                                  Dear Yasmine,

                                  Thank you for your email and for bringing this to our attention.

                                  We’re disheartened to know that you’re disappointed with our product and to take corrective actions, we would like to understand this better. Request you to please retain the product in an airtight container until our representative contacts you within the next few days.

                                  To delve into and work upon this, we require a few details from your end which will help us investigate this better.

                                  · Location of purchase:

                                  · Contact number:

                                  · Postal address:

                                  Please let us know the best time to connect with you to resolve your concern. We value your patronage and look forward to being able to serve you.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit