Claimed

Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
Resolved
259
Unresolved
223
Contacts

File a complaint to Britannia Industries

Having problems with Britannia Industries?

File a complaint and get it resolved by Britannia Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Britannia Industries reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anil6597
from Bengaluru, Karnataka
Feb 16, 2022
Resolved
Report
Copy
Resolved

Good day cashew cookies

Found plastic particle in the good day biscuit....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanmaljay Bamniya
Feb 11, 2022
Resolved
Report
Copy
Resolved

Address: Delhi

The above message came to me from Shine.com. And took Rs 470 from me on the pretext of offer letter. Please help me.
+2 photos
Mar 16, 2022
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2022
Britannia Industries Customer Care's response
Dear Sanmaljay,

This is a fake offer.

Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Samradhi Pandey
    Feb 7, 2022
    Mar 17, 2023
    This thread was updated on Mar 17, 2023
    Resolved
    Report
    Copy
    Resolved

    I have a doubt regarding an offer letter which I received from BRITANNIA Company

    I got a call from Britannia company regarding my selection as a supervisor. But the Letter i recieved from the company seems to be fake. So, i just wanted to know whether the offer letter is genuine or fake....
    +3 photos
    Helpful
    44 other people found this review helpful
    44 found this helpful
    1 Comment
    Report
    Copy
    N
    nikhil.kale775
    from NAVI MUMBAI, Maharashtra
    Feb 7, 2022
    Resolved
    Report
    Copy
    Resolved

    Degraded quality of the biscuits

    Feeling strange that in "Cashew cookies of Good day" biscuits, there are not even 1% of cashew....
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    A
    Amit Saxena bpl
    from Bhopal, Madhya Pradesh
    Jan 29, 2022
    Report
    Copy

    Address: W/O Mr. Amit Saxena, A03/408,, Fortune Soumya Heritage, Near IPS

    I bought a Britannia Biscuit on[protected] and after opening the first packet[protected], I found there was fungus in the all biscuits. than i opened all packets and found fungus in the all packets. i want to relapse it from your side ASAP.

    Pkd[protected]
    Lot no - B09219F
    Mrp- 180.00

    Regards
    Amit Saxena
    [protected]
    +1 photos
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2022
    Britannia Industries Customer Care's response
    Dear Sir/Madam,

    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

    Thanks,
    Team Britannia
    Feb 16, 2022
    Updated by Amit Saxena bpl
    [protected]@britindia.com. Is invalid.

    Please provide contact details
    My detail is
    Contact :- Amit Saxena([protected])
    Add:- A-08/408, Fortune Soumya Heritage,
    Near IPS,
    Hoshangabad Road,
    Bhopal,
    462026
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sesha laxmi
      from Dindigul, Tamil Nadu
      Jan 25, 2022
      Resolved
      Report
      Copy
      Resolved

      Hello sir/mam week before me and my friend got a job offer from britannia . At that day we made a call at that number a person named Soniya took the call and said about this job offer she asked to send our resume and she said she will make a call within 10. Min she made a call after 10 min and said you and your friend have been selected for this job She asked as to pay 470 as security deposit after which they will send a joining letter she also said u have training period for 1 week and we after we will refund the money 470. She also send a sample payment of 470 and made us also to pay. So we submitted the said amount within the stipulated time but neither they have sent any confirmation letter nor they are attending my calls. We are sure it's a huge scam. I want britannia to take some serious actions against them to stop this right now and also i want my and my friends money back as soon as possible. After few days she made a call and asked as to pay 1k so that we will provide laptop or phone it is a company process said by her but we dint pay we asked our money to refund she Said she will refund after 26th Jan but she has blocked as she is not even answering our calls
      So, I trust britannia to take necessary posiible actions to avoid other peoples not getting cheated from this fradulant activities.

      Hereby provided with her details and acc number of that company
      Soniya:[protected]
      Helpline number provided by her:[protected]

      Holder name..Britannia

      Account Number :[protected]

      IFSC Code :- CNRB0019091

      Britannia, Kindly take actions and make them to refund our money

      Thankyou

      Holder name..Britannia

      Account Number :[protected]

      IFSC Code :- CNRB0019091
      Mar 2, 2022
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Verified Support
      Jan 30, 2022
      Britannia Industries Customer Care's response
      Dear Sesha,

      This is a fake offer.

      Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

      We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.

      Thanks,
      Team Britannia
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yashwanth Theertham
        Jan 18, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: H. No7-274/c , Balaji Nagar, Wyra, Balaji Nagar

        I got a call from a number that thy said we will provide supervisor job in britannia and pay 500 rupees to get kit to home...the contact number is +[protected] and kept like monika britania.
        Mar 16, 2022
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2022
        Britannia Industries Customer Care's response
        Dear Yashwanth,

        This is a fake offer.

        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
        I found a agent he told me give 300 rupees application from fee then one week after select on the job in britannia compani . Agent name shiv sankar Roy
        Helpful
        3 other people found this review helpful
        3 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          argusritesh
          from Ghaziabad, Uttar Pradesh
          Jan 13, 2022
          Resolved
          Report
          Copy
          Resolved

          I recently purchased your Britannia product Tiger Krunch chocoChips Biscuit Pack weight 4N×100g, Packed on 09/10/2021, Lot No. A- 102119, from the Reliance Smart, Sector-1, Vaishali, Ghaziabad, Dt. 12/01/2022, when we opened the pack, we surprised to find that a mosquito entangled to a biscuit, due to which we had to fa situation in presence of family.
          3. We have lost our trust to purchase your products any further. The specimen is with us as a proof of your spurious quality control, I am also having the photos of the biscuit along with the mosquito. please advice as to why I should not take legal action through the media and consumer forum, I expect an early reply from your end.

          thanking you and yous sincerely,

          Cloud 9 Towers
          Sector - 1
          Vaishali, Ghaziabad, UP - 201010

          Email : [protected]@gmail.com
          +3 photos
          Feb 26, 2022
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2022
          Britannia Industries Customer Care's response
          Dear Sir/Madam,

          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

          Thanks,
          Team Britannia
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nisha@100
            from Chennai, Tamil Nadu
            Jan 11, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Avadi chennai

            Just before few minutes my mom came running to me. She showed me a small copper wire and told me that she found it while eating the Britannia Marie gold biscuit. While eating it. It has ### her throat that's why she has found it in the first place. And as soon as she saw that she got scared and came to me and asked me to file a complaint. What if this happened to a baby. Everyone prefer buying biscuits from Britannia for children's to even the older people. We believe in this brand but the quality of it is decreasing day by day. Even I have spotted a strand of hair in it twice or thrice. It's even agreeable if there is hair in it but copper wire is not at all a normal thing. So please take the necessary action before someone gets hurt and gets into a serious trouble. The thing is that it can't be a fake product at all cos we bought it from OCF canteen. So please take action.
            Mar 15, 2022
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2022
            Britannia Industries Customer Care's response
            Dear Sir/Madam,

            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

            Thanks,
            Team Britannia
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sid0409
              from Kanpur, Uttar Pradesh
              Jan 5, 2022
              Report
              Copy

              Sir
              I m running a retail shop in kanpur nagar.i order the biscuits to company distributer on Monday and Wednesday was the turn to delivered but not delivered and giving stupid excuses that delivery van is overloaded..please take strict action and give results.. thank u
              Britannia Industries customer support has been notified about the posted complaint.
              Dear Sir/Madam,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                ketan bankar
                Dec 30, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Britannia Industries,Ranjangaon,Shirur,Maharashtra

                I purchased a Britannia Marie Gold 1Kg pack, and it's continuously 3rd day when I open the packed packages we found wheat weevils in it. And the dangerous thing is they won't see directly, they are hiding in the holes of biscuits. When I dipped into the hot team then they came around and when I see the rest of the biscuits they are many, they also eat some part of biscuits. You can observe it in the attached images.
                +7 photos
                Feb 5, 2022
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                Jan 05, 2022
                Britannia Industries Customer Care's response
                Dear Sir/Madam,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aditya Pratap Singh Thakur
                  Dec 27, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I buy Britannia Jim jam it was flipped jam was on the wrong side and Cream was on the wrong side
                  +1 photos
                  Feb 8, 2022
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2022
                  Britannia Industries Customer Care's response
                  Dear Sir/Madam,

                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                  Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                  Thanks,
                  Team Britannia
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    karthikeyan jayagopalan
                    Dec 26, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: britannia madurai

                    I have observed plastic observed in the rust and forwarded the complaints to britannia with several reminders. no action taken. very poor treatment of complaints and customers
                    +1 photos
                    Feb 8, 2022
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2022
                    Britannia Industries Customer Care's response
                    Dear Sir/Madam,

                    Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                    Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                    Thanks,
                    Team Britannia
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      paritosh sawant
                      Dec 21, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Quality not consistent, every lot has a different texture, some lots are perfect while some are under baked, losing interest in eating britannia marie
                      +2 photos
                      Feb 12, 2022
                      Complaint marked as Resolved 
                      Britannia Industries customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 05, 2022
                      Britannia Industries Customer Care's response
                      Dear Sir/Madam,

                      Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                      Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                      Thanks,
                      Team Britannia
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jyoti kawatra
                        from Rohtak, Haryana
                        Dec 19, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Expiry product

                        Today I bought a Britannia cake fruity fun from my local store. But after opening the cake it was found in the most solid form ( difficult in segregation). After this I checked the date and found it was expired from past 2.5 months which is inevitable. I want you to resolve this issue with utmost priority.

                        Date of pkd. 25/5/21
                        Lot no. 2552195
                        Machine code : 23:26/2/B

                        Bar code :[protected]...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        T
                        Tadashi
                        from Aizawl, Mizoram
                        Dec 15, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I was looking for a job through shine app and when I saw a post available for production supervisor I applied for that and sent my CV at mail: [protected]@gmail.com and days after I've got responded stating that i was selected. Inorder to inquire other information i call a femal name-Ruhi phone number-+[protected] and have a telephonic interview and told me to deposit 499 for a shipping charges which will be refunded back to me again. The shipment will include - uniform, calling letter etc. But I get a suspicious feeling about the money involved so i look on the internet and find out that there is a lot of scam going on relating to this, So I call back Miss Ruhi and asking for the job details and where the the training is going to be held, she told me it will be mentioned on the letters I said to her that the company will not take a single rupee from the applicant after that she stop. Please take necessary action before they scam other innocent people who eagerly wanted a job. Below is the account details sent by Miss Ruhi.

                        Bank name - equitas bank
                        Bank holder name- Britannia Company
                        Account number[protected]
                        IFSC CODE - ESFB0011002
                        Jan 21, 2022
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 18, 2021
                        Britannia Industries Customer Care's response
                        Dear Tadashi,

                        This is a fake offer.

                        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Senger
                          Dec 9, 2021
                          Report
                          Copy

                          Address: Bangalore (Karnataka)

                          We had booked a material to Bangalore on 04.12.2021 but till date it is not delivered
                          Britannia Industries customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                          Thanks,
                          Team Britannia
                          Dear Sir/Madam,

                          Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                          Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                          Thanks,
                          Team Britannia
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            AlishaNaz
                            from Haldwani, Uttarakhand
                            Nov 26, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Haldwani

                            I bought cake yesterday after checking expiry date but found fungal spots on it.
                            +1 photos
                            Feb 5, 2022
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2022
                            Britannia Industries Customer Care's response
                            Dear Sir/Madam,

                            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                            Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                            Thanks,
                            Team Britannia
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AlishaNaz
                              from Haldwani, Uttarakhand
                              Nov 26, 2021
                              Report
                              Copy

                              Address: Haldwani

                              I bought brittania Cake after checking it's expiry date which was 4 months from packaging and packaging date was 26.08.2021 but cakes were rotten and fungal spots were visible
                              Britannia Industries customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ravish khan
                                from Saharanpur, Uttar Pradesh
                                Nov 25, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Too bad taste
                                +1 photos
                                Feb 14, 2022
                                Complaint marked as Resolved 
                                Britannia Industries customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 05, 2022
                                Britannia Industries Customer Care's response
                                Dear Sir/Madam,

                                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                                Thanks,
                                Team Britannia
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit