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Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
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259
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Britannia Industries reviews & complaints page 9

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N
Nimar_45666
Jul 27, 2021
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I found a hair in britannia tiger glucose biscuit
After many calls and mails and also tweets no can came to compensate me.

Now i am not going to see anymore on 12 th august my father would file a case against you cheap company and will also report to media.
You are just a ### britannia
And your employees are crook who brought a small packet of biscuit to us.
He is a crook.
I think he has eaten up all those biscuits those you sent.
The executive you sent is a hungry ### man who ate up all those biscuits of compensation and now is not answering the call.
He is a very clever and hungry man
You should fire such type of people who are not worried about company's name but are worried about his greed of those cheap biscuits.

At last see me in court now you hairy britannia.
AND ALSO YOUR EMPLOYEES AND EXECUTIVES ARE A BUNCH OF CROOKS.
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    Digambar Siddheshwar Patil
    Jul 26, 2021
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    Address: A/p- kavathe mahankal, Mahankali Hights Phage 4, Vidyanagar

    Biscuit recvd Funges and tasteless with
    Lot number :- A04219F
    Machine code :- 58 08:07
    Packed :[protected]
    Mrp. Rs. :- 40.00

    As you all are aware cheating with consumer, results like maggi noodle..

    Please tell your quality control to check the biscuit pkt before packing...
    Consumer should pay money and get Fungel biscuit...
    I'm also complaining consumer court

    Cc to: food and drug minister (Delhi) & (Mumbai)
    +1 photos
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      J
      JaiswalEnterprise
      Jul 22, 2021
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      Hi

      I am a RPD(RPD505(WB[protected]in an area in siliguri darjeeling my damage is not being taken by the super every time they give a new excuse for past 3months this is happening in fact every time .
      The damage taken is not fully reimbursed . Their way of dealing is pathetic . My question is are they going to take after it get expired?
      I would also like to highlight that the management is very poor they are creating new RPD in every 2 km now it doesn't feel like we are working with big and reputed company like Britannia such poor management I haven't seen, I have to work for a meagre margin of 1% and that too is taken away in damage.

      It's my earnest request to take a quick action before the name of britannia is shunned.
      Britannia Industries customer support has been notified about the posted complaint.
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        Y
        Yash Jain97
        Jul 17, 2021
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        I am buying every week 2 Dozen Vita marie worth 20 Rs each but from last three weeks I got around 12 pkt open with full of taste less.

        So plz improve your Packaging . and give me some compensation that i got open pkt.

        Thanks & Regards
        Yash Jain
        Britannia Industries customer support has been notified about the posted complaint.
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          A
          Aisha Hetavkar
          Jul 16, 2021
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          Hair found in not just one but 2 biscuits in the same pack. Not only is it a disgrace to sight but extremely unhealthy and unsanitary. This happening from such a big brand brings a lot of shame to the company, it's owners and workers. The products are not quality checked before being sent out in the markets.
          Britannia Industries customer support has been notified about the posted complaint.
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            P
            Praveentr98
            Jul 13, 2021
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            I've bought Milk Bikis 5 Rs biscuit packet as a whole pack (contains 30 packets) worth Rs.150. In that, out of 30 packets more than 15 packets has 1 biscuit shorter than others.

            According to your weight, each packet is 40.5gm (8 biscuits) and each biscuit is 5gm. Now, in the whole pack i lost around 16 biscuits that's actually 2 packets. And in the Last 5 months, it's around 10 packets.

            Kindly sort out this poor packing! And ensure that all the packets has 8 biscuits.
            Britannia Industries customer support has been notified about the posted complaint.
            I purchased Britannia Toastea and more then half packet is overbaked .
            Earlier the quality was good but if there is any defect in your product so then why you packed it and serve you coustomer. Somewhere this thing spoil your goodwill in market.

            Complaint about Milk Bikis 5 Rs biscuit packet - Comment #3860327 - Image #0
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              U
              Ursashutosh
              Jul 12, 2021
              Resolved
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              Resolved

              Address: East of bed college, Samastipur 848101

              I purchased
              d a goodday biscuit for myself and found there are black rusty spott inside the biscuit, , Its not an expiry product that what should I do
              +2 photos
              Aug 12, 2021
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2021
              Britannia Industries Customer Care's response
              Dear Sir/Madam,

              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

              Thanks,
              Team Britannia
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                K
                Kritikaaaa
                Jul 12, 2021
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                Address: Bangalore,karntaka.

                Hi Good Morning,
                Yesterday I bought a 5rs packet of Tiger Krunch from a local shop near to my house.
                (Lot No. M/C - 25 18:06)
                When I ate it, the taste was very strange as it got spoiled .
                Earlier the quality was good, I was a loyal consumer but now I would've to change due to quality issues.
                Also there's a need to verify what's wrong with the taste and quality.

                Thankyou
                Britannia Industries customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                Thanks,
                Team Britannia
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                  N
                  Namrata _
                  Jul 4, 2021
                  Resolved
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                  Resolved

                  In evening, I opened a new Britannia bourbon biscuit packet, it's cream biscuit. I eat first biscuit, I was about to eat the other biscuit it fell from my hand and I observed a live worm was there inside the biscuit, where the cream is there. I was shocked. I am buying these bourbon so long. And, it was that I noticed the live insect, if not I would have eaten a live worm. This is a peak time for hygiene and this what Britannia is giving on the name of hygienic packaged biscuit. I had not eaten outside food since a year. Now, I think these packaged food also I have to ignore. I don't know whether there was a insect in the biscuit I eat or not, but I am having stomach ache.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                  Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                  Thanks,
                  Team Britannia
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                    J
                    janu786
                    Jul 3, 2021
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                    Hi

                    As I got a number from my friend for a job in Britannia and the number is[protected]NEHA HR) AND she told me to submit Rs 2000 for uniform, then second Madhavi HR called for interview I got selected and said to wait for the appointment letter and I got it and it is mentioned about the Rs 5000 for minimum balance for bank account opening from Kotak Mahindra bank

                    so what should I do is it real or not
                    +3 photos
                    Britannia Industries customer support has been notified about the posted complaint.
                    Jul 03, 2021
                    Updated by janu786
                    pls reply
                    It's fraud and fake I also trap in this situation they only want money when they got money they didn't answer your call.
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                      S
                      Shafaque iqbal
                      Jul 3, 2021
                      Resolved
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                      Resolved

                      Address: Beniapukur, Kolkata, West Bengal 700014, India

                      First of all I got message that my cv selected for britannia company and then they called me and said you pay 470 rupees for your courier mam then they get me offer letter in soft copy, in second day britannia company HR MR. Gaurav call me and said that salary account would be open in axis bank so then he told me that salary account opening balance is 3, 000 rupees and i paid it, another day they mail me training letter when I open my training letter again they demand money said training charges 2, 650 rupees, and again another day they mail me that what you got in your courier like hard copy offer letter, Two pairs of dress, shoe and tie gate pass, welcome kit, Axis Bank salary account kit, Bond letter, 1 mobile phone, 1 Hp laptop and again and again they said you have to pay your laptop charge 5, 200 I paid all charges. But they didn't courier my instrument 4th July is my reporting day and I don't have any thing except offer letter and training letter. So please tell me it's geniun or not .
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Britannia Industries customer support has been notified about the posted complaint.
                      Hi Sir/Madam,

                      This is a fake offer.

                      Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                      We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.

                      Thanks,
                      Team Britannia
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                        S
                        Sway Brin
                        Jul 3, 2021
                        Resolved
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                        Resolved

                        The marie gold biscuits have reduced in quality over the past few years. What used to be a solid, moderately sweet biscuit is now extremely sweet and doesn't have the same rigidity as it did before.

                        The biscuit also tastes like flour more than anything now, which makes it very unappealing to eat. Please return to the original recipe used prior.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Dear Sir/Madam,

                        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                        Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                        Thanks,
                        Team Britannia
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                          liyakat Syed
                          Jun 29, 2021
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                          Address: Juma al madina supermarket warsan 4 international city dubai

                          Yesterday night I purchased britannia cookies from jumma al Madina supermarket dubai but unfortunately today afternoon I recived call from my son school and they discovered, it is already expired. So when i came back home evening I checked other packets i found all cockroaches eggs and mould. It is really disappointing. Kindly send me link i will send you photos. Secondly i rushed to supermarket and show them, than they also discovered eggs and mould on the corner of rappers.
                          +2 photos
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                            S
                            Sanyukta Divkar
                            Jun 24, 2021
                            Resolved
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                            Resolved

                            I believe there are some duplicate products being sold here in Goa or the quality of the biscuits is being compromised for whatever reason. We bought a few Marie Gold biscuit packets the other day and most of them had bad uneven packaging and smelled like some kind of oil. They also had a very bitter taste. The biscuits also had too many point impressions on it and was a little disfigured.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Dear Sir/Madam,

                            Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                            Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                            Thanks,
                            Team Britannia
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                              G
                              gaja gaja
                              Jun 21, 2021
                              Resolved
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                              Resolved

                              I bought 50/50 biscuit pack in morning now
                              this package having less than 3 biscuit
                              this is major faulty of your company
                              what i will do for that i will take some action against yours
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Britannia Industries customer support has been notified about the posted complaint.
                              Dear Sir/Madam,

                              Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                              Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                              Thanks,
                              Team Britannia
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                                S
                                s1987roy
                                Jun 18, 2021
                                Resolved
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                                Resolved

                                Britannia Fudge It Chocolate Brownie: 40 gms price is 15rs.

                                Britannia Fudge It Chocolate Brownie: 120 gms price is 60Rs

                                Can I know why you guys charge extra 15rs for 120gms.

                                If 40 gms price is 15 rs, Then 15 rs *3(40gms) = 45rs

                                So price should be 45 rs for 120gms.

                                Can you please let me know in detail why you are charging more for 120gms pkt.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Britannia Industries customer support has been notified about the posted complaint.
                                Dear Sir/Madam,

                                Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                Please write to us at [protected]@britindia.com along with your contact and location details. We'll have our team connect with you soon.

                                Thanks,
                                Team Britannia
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                                  Princy 19-110
                                  Jun 15, 2021
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                                  Address: GD Jewellers Haripura Main bazar jhajjar (124103) haryana

                                  Hlo ! I am a regular customer of britannia and i love your products specially atta breads but nowadays whenever i buy the atta breads i always get defected pieces. As the breads inside are damaged and have some raw material on them and also fungus like material . It looks really dangerous and also unhealthy. Your products really disaapoints me now whenever i buy them i have to think about food poisoning because they always come with company manufacturing defects. Its really harmful for customers. Kindly check your manufacturing properly.
                                  +2 photos
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                                    Malu prashob
                                    Jun 9, 2021
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                                    Address: 6/41R, 1st cross street, Rajalakshmi nagar extension, Nagercoil-629003

                                    We have bought Marie gold biscuit and found worm inside the biscuit. Couldn’t believe ourselves that how come this happened. I am hospitalized already for covid and I ate this biscuit. How in the world it can happen?

                                    As per the cover below are the details
                                    Packed on: 14/4/21
                                    Lot No: A04219C
                                    Machine code: 103 17:02
                                    +4 photos
                                    Britannia Industries customer support has been notified about the posted complaint.
                                    Jun 09, 2021
                                    Updated by Malu prashob
                                    Nobody responded so far
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                                      S
                                      snehith dasari
                                      Jun 8, 2021
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                                      I just got a mail of confirmed letter for supervisor post in your company and in that letter they informed that, I need to collect employee ID from head branch through online by paying uniform security amount, and I that letter they not mentioned the adress is this genuine sir...
                                      Britannia Industries customer support has been notified about the posted complaint.
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                                        Sheik m
                                        Jun 5, 2021
                                        Resolved
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                                        Resolved

                                        Address: Pudupet Chennai 600002

                                        I'm today 2 number britannia good day cashew cookies quality very worst and my 8 years eating vomiting. Im check cookies bad
                                        What quality checking please response no response I legally legally the case
                                        Mrp 10
                                        Pkd 19/05/21
                                        Lot B05219C
                                        Machine code
                                        20108:43
                                        My number [protected]
                                        Sheik
                                        Pudupet
                                        Chennai 600002
                                        Tamil nadu

                                        Please reply
                                        [protected]@gmail.com
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Britannia Industries customer support has been notified about the posted complaint.
                                        Dear Sir/Madam,

                                        Thank you for writing in. We truly regret the inconvenience this might have caused and we assure you that this would be taken up on priority.

                                        Please write to us at [protected]@britindia.com along with your contact details. We'll have our team connect with you soon.

                                        Thanks,
                                        Team Britannia
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