[Resolved]  Britannia Industries — bourbon biscuit

I bought a bourbon biscuit from market which was suppossed to have a net weight of 120 g but when i weighed it on a properly caliberated weight scale it only weighed 106 gm which is 14 gm less than the declared. This is not fair as hardly any consumer weighs the product he purchases from the market and such issues observed ith britania's premium biscuit sku is not acceptable. As it is a big loss to the consumer who pays for the product and big gain for the company.
Such issues should be highlighted on social media so that the consumers are more aware about these scams companies make.

Regards
Ankit
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Feb 20, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Britannia Industries Customer Care's response
Hi Ankit,

Thanks for sharing your contact number with us. We have escalated your concern to our team for further actions.

Thanks,
Team Britannia
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