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Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
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Britannia Industries reviews & complaints(482)

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A
amitlakhani
from Delhi, Delhi
Jul 18, 2024
Jul 22, 2024
This thread was updated on Jul 22, 2024
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No proper service in our town from distributor

Address: YAVATMAL MAHARASHTRA PIN CODE 445001

Myself amit lakhani propriter of kiran super mart, yavatmal maharashtra.
I have been seeing from past 2 years, no one from company side visit in in our town. There is no proper service from distributor end. Verry rude behaviour from distributor side. No scheme is circulated in my store.
Distributor in our town is: shri samarth sales

its humble request to britannia team to shange the distributor in our town either...
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rishinagar89
from Ujjain, Madhya Pradesh
Mar 30, 2024
Apr 1, 2024
This thread was updated on Apr 1, 2024
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Poor and unhygienic product

Address: Ujjain

Date 30 March 2024
In the biscuits of Mari Gold Pack, a small insect is found stuck on the biscuit. This is not the first time; earlier too, a small insect was found in the biscuits of Good Day. This is not only disrespectful to look at, but also extremely unhygienic. It is a matter of great shame for the company, its owners, and its employees for this to happen to such a big brand. The quality of the products is not checked before...
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kambojparul
from Karnal, Haryana
Mar 16, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
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Financial fraud

I got a call from a female stating that she is from Britannia Industries. Then I got in contact with two other people from same. They sent me a joining letter and charged a total amount of rupees 18, 270 in the name of courier charges, security deposit, training fee etc. Please help me get back my money as I am now assured that it is a huge scam....
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Nivrutti sonawane
Feb 27, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
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Address: Om namah shivaay kirana , Sarnobat Nagar , Manda , Titwala (E).

Respected Sir/Madam,
I Sangita S Sonawane (Retailer code MH[protected], I own a retail Shop Named as Om namah Shivaay Kirana and General Stores, Address - Sarnobat Nagar, Opp jay ambe kirana, Mataji mandir road, Manda, Titwala (East), Taluka - Kalyan, District - Thane, Maharashtra - 421605.
I have ordered for the required products from Shree Samarth Agencies, Shop no.01 & 02, Suyog sadan, Kalyan - 421102 and the Salesman took our order and the Salesman also offered to buy some chips that were newly launched but I denied and today i.e on 27/02/2024 I saw delivery was made on other shops but not on our's then I called on phone to Salesman he said that because you cancelled to buy those chips the company has cancelled your whole order. So my complain is regarding the same the Company/Distributor or any Salesman can not make the customer forcefully buy any his product and nor he can cancel the other order on the grounds that customer is not purchasing a particular product. I request you to look into this matter because the customer has its own right to buy the product as per his needs and No one can force him to buy a certain product.

Thank you.
Apr 1, 2024
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Feb 29, 2024
Britannia Industries Customer Care's response
Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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    K
    Kumar pandiyan
    from Coimbatore, Tamil Nadu
    Feb 18, 2024
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
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    BRITANNIA milk Bikis biscuits bought very bad smell bad tastes vomiting

    Address: Coimbatore

    Dear team. Last wel we bought 5 rs milk bikis biscuits
    some grocery shop for my two little babies once their eating after they are getting vomiting sense and feel illnesses
    Kindly do the proper resolve...
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    rupakthapa
    from Ghaziabad, Uttar Pradesh
    Feb 8, 2024
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Biscuit Quality compromised

    I purchased a Jim jam cream Biscuit pack, and while eating it, there was a Biscuit which was without cream in it.
    I want urgent feedback and action towards this issue....
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    R
    Rupam Khattri
    Jan 27, 2024
    Jan 29, 2024
    This thread was updated on Jan 29, 2024
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    Fake job offer letter from Britannia industries

    Address: 5/1A, Hungerford Street, West Bengal, India 700017 Contact Miss –Neha Sharma- 9643371281

    I sended my cv at particular e-mail imposing as hr from Britannia they asked documents of mine and than gave a confirmation letter which require 450 of charge as courier deposit than after again 1500 for security deposits and further .please look through it and this is the QR code of the person imposing as HR...
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    B
    Bala_V
    from Cuddalore, Tamil Nadu
    Jan 7, 2024
    Jan 8, 2024
    This thread was updated on Jan 8, 2024
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    Job and Careers

    One week ago, I got a call and a woman said that she is from Britannia and it is a telephonic interview round . Then Today, I got a call saying my CV is selected for a GET role at Britannia. They provided a number to send her ID Proof and a passport photo and I did. After few mins she said I was selected for the post. After i received a confirmation mail. And in that mail I have to pay an amount of Rs.2500 for uniform charges which she said...
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    S
    Surendarssm
    from Vellore, Tamil Nadu
    Jan 6, 2024
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    Address: NAMAKKAL

    I am running shop sri vinayaga malligai store and buying britannia biscuits for my shop every week from jai agencies, namakkal-637001 since 2017. Today 6th jan 2024, was the worst day delivery person harasses us during delivery time.
    1. Every time delivery person hesitate to check and give the product. And once we found some biscuts missing we complaint and now they checking the product during delivery. Sometimes evennow they still dont check.
    2. Biscuits are comes with the cartonbox. Once they check the buscuits during delivery, they takeaway the cartonbox with them. We ask them we need carton box to store buscuits as already buiscuts are filled in the rack. But delivery guy said us to store somewhere.
    Here the harrasment starts he threating us to takeback the buiscuts. And he takeback all the buiscuits i have ordered for the 6th jan 2024.
    3. Also complaint to salesman, he taking too much risk to take orders and this type of delivary guys spoiling the britannia company name. Delivery person is staring at us and speaking roughly. And take all the orders back and went. Salesman said he will speak with the owner as he is on leave today..
    4. We always face the problem with the delivery guy, if we ask them to check they take away the carton box. And if we not asked him to check he deliver the product and leave the carton box with the buiscuits.
    +2 photos
    Jan 6, 2024
    Complaint marked as Resolved 
    not resolved
    Britannia Industries customer support has been notified about the posted complaint.
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      I
      Ishan Kukade
      Dec 21, 2023
      Dec 21, 2023
      This thread was updated on Dec 21, 2023
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      I ordered this product big packet by big basket on 9december 2023. Found some outside element which can harm human body. Not sure is it hair or some material thread. Quality of biscuits is so bad. This is not happened just once. Again and again it's happening. Specially in this pack. That's why I have to think to do complaint about it.
      I just wanted to bring to your notice that Marie gold was a trusted brand in my childhood but Now a days the quality of biscuits are very low .
      Every middle class family eats those biscuits but even you can't provide it quality biscuits we are paying for it . We are not purchasing those biscuits to throw it . Few kids bring merie gold biscuit as snacks to schools just think of there health.
      +5 photos
      Britannia Industries customer support has been notified about the posted complaint.
      Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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        I
        Ishan Kukade
        Dec 19, 2023
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        Website: [email protected], www.britannia.co.in

        Found some outside element which can harm human body. Not sure is it hair or some material thread. Quality of biscuits is so bad. This is not happened just once. Again and again it's happening. Specially in this pack. That's why I have to think to do complaint about it.
        I just wanted to bring to your notice that Marie gold was a trusted brand in my childhood but Now a days the quality of biscuits are very low .
        Every middle class family eats those biscuits but even you can't provide it quality biscuits we are paying for it . We are not purchasing those biscuits to throw it . Few kids bring merie gold biscuit as snacks to schools just think of there health.
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          R
          Rajeshwari P
          Dec 15, 2023
          Dec 15, 2023
          This thread was updated on Dec 15, 2023
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          I paid money for job need refund

          [protected] this is number she called me for job and she gave manager number as Vijay [protected] I paid him 520
          Account number:[protected]
          IFSC: INDB0002095
          This detail they shared me kindly check and take action...
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          V
          Vinoth ramanan
          Dec 14, 2023
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          I bought nutrichoice biscuits in my area shop, expired, children having stomach problems . please take action as soon as possible.
          +1 photos
          Britannia Industries customer support has been notified about the posted complaint.
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            R
            Rajeshwari P
            Dec 13, 2023
            Dec 14, 2023
            This thread was updated on Dec 14, 2023
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            Hi i received call from company that I have been selected for assistant manager post and need to pay 520 so that they will send appointment letter and i received QR code and account details, is this true r fake kindly resolve my doubt
            Britannia Industries customer support has been notified about the posted complaint.
            Dear Rajeshwari,

            This is a fake offer.

            Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

            We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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              A
              almashemdamum
              Dec 13, 2023
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              1 week back i got a call which says it is from britannia industries, I was applying for jobs at that time. They shared that if I am looking for GET role and they give a positive feed back and sent me the mail address to sent my resume and details. ( [protected]@britanniacareer.in ) this was the e-mail address and it feels genuine to me. I sent the resume to this.

              Today I get an email showing that i was selected for GET post and it was attached with 4 pdfs which includes appoinment letter, and 3 others. It looks genuine with proper Britannia logo and all. I contacted the number provided in the pdf, and the guy help me through the process. Asked my passport size photo and id proof for making ID CARD for britannia industries. He asked the size of T- shirt, pant, shirt and shoes. In the end he asked me to pay 2550 for senting the parcel to me which inlude all these, and says this 2550 will be refunded 1 week after work.

              By looking through the online forum I realised I was frauded. But before senting the money I tried contacting Britannia Industries wesite number of Banglore, but there were no response. Please respond to the phone calls so that we can eliminate this fraudant cases.

              Anyway I'm happy to provide you the details and all of this frauds.
              Britannia Industries customer support has been notified about the posted complaint.
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                H
                Hariom Dewangan
                Dec 12, 2023
                Dec 12, 2023
                This thread was updated on Dec 12, 2023
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                Recently i received my offer letter from britannia to join in Production department as GET and i have filled the job application now but i have given my joining date after May 2024.

                Please verify my details
                +1 photos
                Britannia Industries customer support has been notified about the posted complaint.
                Dear Hariom,

                This is a fake offer.

                Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                  M
                  Muskan mhana
                  Dec 11, 2023
                  Dec 11, 2023
                  This thread was updated on Dec 11, 2023
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                  I found hairs inside two biscuits and this is ridiculous as we also give this biscuits to small children at our home, are you guys forget what is hygiene.
                  Britannia Industries customer support has been notified about the posted complaint.
                  Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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                    A
                    Akhilesh-T
                    from Jaipur, Rajasthan
                    Dec 2, 2023
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                    Britannia misleading advertisement- Looting customer with fraud Ad

                    My name is Akhilesh Tripathi, I raised below the concern to the Britannia nutrichoice on ( [protected]@bigcitypromotion.zohodesk.com) ([protected]@bigcity.in). I have not got the compensation for their fraudulent practice. Nor they accepted their genuine mistake!!
                    I purchased two packets of Britannia nutrichoice biscuits, enticed by what was advertised as an ongoing offer displayed on the wrapper. However, upon reaching home and cross-referencing...
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                    A
                    Anusiya Venkatesh
                    from Thanjavur, Tamil Nadu
                    Nov 29, 2023
                    Nov 29, 2023
                    This thread was updated on Nov 29, 2023
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                    Address: 4/1192, ANNA NAGAR MELAVASTHACHAVADI THANJAVUR

                    Iam a very big huge fan of britannia Marie gold biscuit from my childhood but nowadays the biscuits smell and taste quality seems to be like syrup...the quality of the product is very bad
                    Britannia Industries customer support has been notified about the posted complaint.
                    Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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                      N
                      Nishant000000
                      from New Delhi, Delhi
                      Nov 23, 2023
                      Nov 24, 2023
                      This thread was updated on Nov 24, 2023
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                      I have a shop named Balaji Traders(1609/2 Nangal Raya South West Delhi New Delhi -110046 near Delhi can't railway station, I have sold Bread and its products from Britannia Company for the past 2 years, so the supplier introduced a brand scheme for posters and rags and the company gives money for that, supplier sign the document and take my Aadhaar card and pan card details and after sometime when the scheme is the urge to start he asked for money from that scheme, I said no and I said I will complain this to your company, so he abuses my father and me and stops giving product and now he does a very bad things, now he selling bread to door to door for break my customer and giving them 30% discount to all. His name is Madan. His mobile number is [protected]. Pls do some action on him, he misses using my details .
                      My E mail ID is [protected]@gmail.com.
                      And I have a pic of the documents what he signs from me.
                      Britannia Industries customer support has been notified about the posted complaint.
                      Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers: [protected] or[protected] so that we can connect with you at the earliest.
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