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Britannia Industries Complaints & Reviews

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Updated: Dec 1, 2025
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Britannia Industries reviews & complaints(485)

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B
boomiga
from Tiruchirappalli, Tamil Nadu
Dec 1, 2025
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Biscuit misssing in the pack

I have a complaint about britannia 50 50 biscuit it has missing half of the biscuit in the 10rs pack....
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Sep 24, 2025
Sep 24, 2025
This thread was updated on Sep 24, 2025
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There is some biscuits are missing

Address: Thamotharanagar

There is some biscuits are missing...
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M
Mohammad Yazin
Aug 8, 2025
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Impersonating as a official from britannia industries

Address: Thiruvananthapuram,Kerala

This person contacted me in the name of tele interview and after the interview he told me that I got promoted as supervisor and now he is sending me emails as offer letter and in the end he asks for uniform fees (Phone number of the scammer +[protected]

And I believe the officials takes regarding actions in this case
Mohammad Yazin A...
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amitlakhani
from Delhi, Delhi
Jul 18, 2024
Jul 22, 2024
This thread was updated on Jul 22, 2024
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No proper service in our town from distributor

Address: YAVATMAL MAHARASHTRA PIN CODE 445001

Myself amit lakhani propriter of kiran super mart, yavatmal maharashtra.
I have been seeing from past 2 years, no one from company side visit in in our town. There is no proper service from distributor end. Verry rude behaviour from distributor side. No scheme is circulated in my store.
Distributor in our town is: shri samarth sales

its humble request to britannia team to shange the distributor in our town either...
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R
rishinagar89
from Ujjain, Madhya Pradesh
Mar 30, 2024
Apr 1, 2024
This thread was updated on Apr 1, 2024
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Address: Ujjain

Date 30 March 2024
In the biscuits of Mari Gold Pack, a small insect is found stuck on the biscuit. This is not the first time; earlier too, a small insect was found in the biscuits of Good Day. This is not only disrespectful to look at, but also extremely unhygienic. It is a matter of great shame for the company, its owners, and its employees for this to happen to such a big brand. The quality of the products is not checked before sending them to the market; the name of the bad and poor quality is Britannia.
Feb 12, 2026
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2024
Britannia Industries Customer Care's response
We would like to look into your highlighted concern at the earliest possible. Kindly share your contact details with us on [protected]@britindia.com or you can contact us on our toll free Numbers:[protected] /[protected].
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    K
    kambojparul
    from Karnal, Haryana
    Mar 16, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
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    Financial fraud

    I got a call from a female stating that she is from Britannia Industries. Then I got in contact with two other people from same. They sent me a joining letter and charged a total amount of rupees 18, 270 in the name of courier charges, security deposit, training fee etc. Please help me get back my money as I am now assured that it is a huge scam....
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    N
    Nivrutti sonawane
    Feb 27, 2024
    Feb 29, 2024
    This thread was updated on Feb 29, 2024
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    Address: Om namah shivaay kirana , Sarnobat Nagar , Manda , Titwala (E).

    Respected Sir/Madam,
    I Sangita S Sonawane (Retailer code MH[protected], I own a retail Shop Named as Om namah Shivaay Kirana and General Stores, Address - Sarnobat Nagar, Opp jay ambe kirana, Mataji mandir road, Manda, Titwala (East), Taluka - Kalyan, District - Thane, Maharashtra - 421605.
    I have ordered for the required products from Shree Samarth Agencies, Shop no.01 & 02, Suyog sadan, Kalyan - 421102 and the Salesman took our order and the Salesman also offered to buy some chips that were newly launched but I denied and today i.e on 27/02/2024 I saw delivery was made on other shops but not on our's then I called on phone to Salesman he said that because you cancelled to buy those chips the company has cancelled your whole order. So my complain is regarding the same the Company/Distributor or any Salesman can not make the customer forcefully buy any his product and nor he can cancel the other order on the grounds that customer is not purchasing a particular product. I request you to look into this matter because the customer has its own right to buy the product as per his needs and No one can force him to buy a certain product.

    Thank you.
    Apr 1, 2024
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Feb 29, 2024
    Britannia Industries Customer Care's response
    Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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      K
      Kumar pandiyan
      from Coimbatore, Tamil Nadu
      Feb 18, 2024
      Feb 18, 2024
      This thread was updated on Feb 18, 2024
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      Address: Coimbatore

      Dear team. Last wel we bought 5 rs milk bikis biscuits
      some grocery shop for my two little babies once their eating after they are getting vomiting sense and feel illnesses
      Kindly do the proper resolve
      Feb 12, 2026
      Complaint marked as Resolved 
      Britannia Industries customer support has been notified about the posted complaint.
      Verified Support
      Feb 18, 2024
      Britannia Industries Customer Care's response
      Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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        R
        rupakthapa
        from Ghaziabad, Uttar Pradesh
        Feb 8, 2024
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        I purchased a Jim jam cream Biscuit pack, and while eating it, there was a Biscuit which was without cream in it.
        I want urgent feedback and action towards this issue.
        +1 videos
        Mar 13, 2024
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2024
        Britannia Industries Customer Care's response
        Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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          R
          Rupam Khattri
          Jan 27, 2024
          Jan 29, 2024
          This thread was updated on Jan 29, 2024
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          Address: 5/1A, Hungerford Street, West Bengal, India 700017 Contact Miss –Neha Sharma- 9643371281

          I sended my cv at particular e-mail imposing as hr from Britannia they asked documents of mine and than gave a confirmation letter which require 450 of charge as courier deposit than after again 1500 for security deposits and further .please look through it and this is the QR code of the person imposing as HR
          Feb 13, 2026
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          Jan 29, 2024
          Britannia Industries Customer Care's response
          Dear Rupam,

          This is a fake offer.

          Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

          We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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            B
            Bala_V
            from Cuddalore, Tamil Nadu
            Jan 7, 2024
            Jan 8, 2024
            This thread was updated on Jan 8, 2024
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            One week ago, I got a call and a woman said that she is from Britannia and it is a telephonic interview round . Then Today, I got a call saying my CV is selected for a GET role at Britannia. They provided a number to send her ID Proof and a passport photo and I did. After few mins she said I was selected for the post. After i received a confirmation mail. And in that mail I have to pay an amount of Rs.2500 for uniform charges which she said will be refunded on the joining day. Familiar right? I know. Same case as stated by @Ambitious25. Luckily I didn't lose any money as I decided to do some research first. Then came across this. This cannot continue. I want necessary actions to be taken by the official company. Thank you.
            Feb 13, 2026
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            Jan 08, 2024
            Britannia Industries Customer Care's response
            Dear Bala,

            This is a fake offer.

            Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

            We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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              S
              Surendarssm
              from Vellore, Tamil Nadu
              Jan 6, 2024
              Resolved
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              Address: NAMAKKAL

              I am running shop sri vinayaga malligai store and buying britannia biscuits for my shop every week from jai agencies, namakkal-637001 since 2017. Today 6th jan 2024, was the worst day delivery person harasses us during delivery time.
              1. Every time delivery person hesitate to check and give the product. And once we found some biscuts missing we complaint and now they checking the product during delivery. Sometimes evennow they still dont check.
              2. Biscuits are comes with the cartonbox. Once they check the buscuits during delivery, they takeaway the cartonbox with them. We ask them we need carton box to store buscuits as already buiscuts are filled in the rack. But delivery guy said us to store somewhere.
              Here the harrasment starts he threating us to takeback the buiscuts. And he takeback all the buiscuits i have ordered for the 6th jan 2024.
              3. Also complaint to salesman, he taking too much risk to take orders and this type of delivary guys spoiling the britannia company name. Delivery person is staring at us and speaking roughly. And take all the orders back and went. Salesman said he will speak with the owner as he is on leave today..
              4. We always face the problem with the delivery guy, if we ask them to check they take away the carton box. And if we not asked him to check he deliver the product and leave the carton box with the buiscuits.
              Jan 6, 2024
              Complaint marked as Resolved 
              not resolved
              Britannia Industries customer support has been notified about the posted complaint.
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                I
                Ishan Kukade
                Dec 21, 2023
                Dec 21, 2023
                This thread was updated on Dec 21, 2023
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                I ordered this product big packet by big basket on 9december 2023. Found some outside element which can harm human body. Not sure is it hair or some material thread. Quality of biscuits is so bad. This is not happened just once. Again and again it's happening. Specially in this pack. That's why I have to think to do complaint about it.
                I just wanted to bring to your notice that Marie gold was a trusted brand in my childhood but Now a days the quality of biscuits are very low .
                Every middle class family eats those biscuits but even you can't provide it quality biscuits we are paying for it . We are not purchasing those biscuits to throw it . Few kids bring merie gold biscuit as snacks to schools just think of there health.
                Feb 12, 2026
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                Dec 21, 2023
                Britannia Industries Customer Care's response
                Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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                  Ishan Kukade
                  Dec 19, 2023
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                  Website: [email protected], www.britannia.co.in

                  Found some outside element which can harm human body. Not sure is it hair or some material thread. Quality of biscuits is so bad. This is not happened just once. Again and again it's happening. Specially in this pack. That's why I have to think to do complaint about it.
                  I just wanted to bring to your notice that Marie gold was a trusted brand in my childhood but Now a days the quality of biscuits are very low .
                  Every middle class family eats those biscuits but even you can't provide it quality biscuits we are paying for it . We are not purchasing those biscuits to throw it . Few kids bring merie gold biscuit as snacks to schools just think of there health.
                  Britannia Industries customer support has been notified about the posted complaint.
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                    R
                    Rajeshwari P
                    Dec 15, 2023
                    Dec 15, 2023
                    This thread was updated on Dec 15, 2023
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                    [protected] this is number she called me for job and she gave manager number as Vijay [protected] I paid him 520
                    Account number:[protected]
                    IFSC: INDB0002095
                    This detail they shared me kindly check and take action
                    Feb 12, 2026
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2023
                    Britannia Industries Customer Care's response
                    Dear Rajeshwari,

                    This is a fake offer.

                    Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                    We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                      V
                      Vinoth ramanan
                      Dec 14, 2023
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                      I bought nutrichoice biscuits in my area shop, expired, children having stomach problems . please take action as soon as possible.
                      Britannia Industries customer support has been notified about the posted complaint.
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                        R
                        Rajeshwari P
                        Dec 13, 2023
                        Dec 14, 2023
                        This thread was updated on Dec 14, 2023
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                        Hi i received call from company that I have been selected for assistant manager post and need to pay 520 so that they will send appointment letter and i received QR code and account details, is this true r fake kindly resolve my doubt
                        Feb 12, 2026
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2023
                        Britannia Industries Customer Care's response
                        Dear Rajeshwari,

                        This is a fake offer.

                        Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                        We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                          A
                          almashemdamum
                          Dec 13, 2023
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                          1 week back i got a call which says it is from britannia industries, I was applying for jobs at that time. They shared that if I am looking for GET role and they give a positive feed back and sent me the mail address to sent my resume and details. ( [protected]@britanniacareer.in ) this was the e-mail address and it feels genuine to me. I sent the resume to this.

                          Today I get an email showing that i was selected for GET post and it was attached with 4 pdfs which includes appoinment letter, and 3 others. It looks genuine with proper Britannia logo and all. I contacted the number provided in the pdf, and the guy help me through the process. Asked my passport size photo and id proof for making ID CARD for britannia industries. He asked the size of T- shirt, pant, shirt and shoes. In the end he asked me to pay 2550 for senting the parcel to me which inlude all these, and says this 2550 will be refunded 1 week after work.

                          By looking through the online forum I realised I was frauded. But before senting the money I tried contacting Britannia Industries wesite number of Banglore, but there were no response. Please respond to the phone calls so that we can eliminate this fraudant cases.

                          Anyway I'm happy to provide you the details and all of this frauds.
                          Britannia Industries customer support has been notified about the posted complaint.
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                            H
                            Hariom Dewangan
                            Dec 12, 2023
                            Dec 12, 2023
                            This thread was updated on Dec 12, 2023
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                            Resolved

                            Recently i received my offer letter from britannia to join in Production department as GET and i have filled the job application now but i have given my joining date after May 2024.

                            Please verify my details
                            Feb 12, 2026
                            Complaint marked as Resolved 
                            Britannia Industries customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 12, 2023
                            Britannia Industries Customer Care's response
                            Dear Hariom,

                            This is a fake offer.

                            Thanks for informing us of this matter. Of late, it has come to our notice that some unscrupulous agencies are alluring job aspirants with employment opportunities with Britannia Industries Private Limited/its associate/group companies and extracting money as a security deposit, documentation processing fees, or training fees.

                            We would like to inform everyone that Britannia does not require applicants to pay any amount of money in any form or for any purpose, at any stage of its recruitment and selection process.
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                              Muskan mhana
                              Dec 11, 2023
                              Dec 11, 2023
                              This thread was updated on Dec 11, 2023
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                              Resolved

                              I found hairs inside two biscuits and this is ridiculous as we also give this biscuits to small children at our home, are you guys forget what is hygiene.
                              Feb 12, 2026
                              Complaint marked as Resolved 
                              Britannia Industries customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 11, 2023
                              Britannia Industries Customer Care's response
                              Kindly share your feedback along with your contact details on [protected]@britindia.com or you can contact us on our toll-free Numbers:[protected] /[protected] so that we can connect with you at the earliest.
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