Britannia Industries — marie gold biscuits / found worm once open the pocket

Address:NO2 BHARATHI NAGAR, AYANAVARAM, 600023

Kind attention: britannia group of companies.
On 25th january, morning around 7 am my daughter suddenly raised her louder voice and starts crying, immediate we all rushed up and asked the reason? She shows some small small round worm moving on biscuits. First one biscuit she eated and above second biscuit she found small small round worm and starts get continuous vomit. Immediate attended by our family doctor and intake some medicines.
Britannia company have to reply and immediate response.
Tomorrow for lab test i planned supposed if there is no response from your end.

My contact no: [protected]
+2 photos
Was this information helpful?
No (0)
Yes (1)
Britannia Industries customer support has been notified about the posted complaint.
Jan 26, 2020
Updated by dskp
On 25th January same day I mailed to Britannia Company but there there is no reply from there side. Biscuits food products maximum people are use to have day to day life, poor quality eating such like biscuits will get health issues and there is chance to get skin disease .

Kind Attention: Britannia Group of companies.
Today morning around 7 am my daughter suddenly raised her louder voice and starts crying, immediate we all rushed up and asked the reason? She shows some small small round worm moving on biscuits. First one biscuit she eated and above second biscuit she found small small round worm and starts get continuous vomit. immediate attended by our family doctor and intake some medicines.
Britannia company have to reply and immediate response.
Tomorrow for lab test I planned supposed if there is no response from your end.

Verified Support
Jan 28, 2020
Britannia Industries Customer Care's response
Hi Sir,

This shouldn't have happened! We are sorry for your experience and have noted your complaint. Rest assured, our team will get in touch with you soon.

Thanks,
Team Britannia
Feb 08, 2020
Updated by dskp
Still there is no response from Britannia group of companies and such like food company negligence not acceptable. Customer like me and several kids daily use to take these biscuits, very serious issues .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Britannia Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    480
    Pending
    39
    Resolved
    257
    Britannia Industries Phone
    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
    View all Britannia Industries contact information