[Resolved]  Tata DoCoMo Internet Broadband — Requested deactivation of account from Tata docomo internet broadband, still not deactivated

Address:

Mumbai City, Maharashtra

I had requested deactivation of account of Tata docomo broadband internet service on July 29, 2012 but they are still not deactivating my account even if I have logged a complaint at their customer service 3 times after initial request. I was told that they will deactivate my account in 5 working days. I have paid the bill till 14 July, 2012 already. They are still sending me the bills. Yesterday I got message from them saying if I do not pay the bill they will take legal action against me. I have been asking them to deactivate and give me appropriate bill amount which I will pay immediately. Please help me out here. Please find below details o my account and all the requests I have made.

Docomo number: [protected]
Docomo Accnt Number:[protected]


My request details:

Deactivation request reference number:[protected]July 29, 2012)
1st Complaint after deactivation request:[protected]September 23, 2012)
2nd Complaint after deactivation request:[protected]Oct 19, 2012)
3rd Complaint after deactivation request:[protected]Jan 7, 2013)

Please update this thread if you want more details.