[Resolved] Tata Photon Postpaid — Excessive bill without single login | |
Hi, I am tata photon internet service holder and I asked to changes my plan of 990 unlimited to 250 ( on 29 July ), He said he will change plan. Now in August they charging me Data Usage Charges : 500.00 and I DON'T LOGIN FOR SINGLE TIME EVEN AS I LOST MY DONGLE WHILE SHIFTING !!! Bill Period : 09/08/12 to 08/09/12 Amount : Rs. 842.70, ( Monthly Rentals : 250.00) I got call from 1. vision.[protected]@yahoo.com - On 2 Nov, To settled issue and I asked him to send my login session as i am sure that i dont login for single time even but later they dont respond. 2. Mr. Nilima from store - on 15 Nov , To settle issue, I explained entire case and asked her to give solution , she said she will talk to main boss and will call again, still I am waiting for call, I called to store for asking , why Nilim not calling, lady on call said, she is on leave. 3. Mr. Pooja from Shivajinagar consumer court : on 19 Dec, I again explained entire case, she said she will call again in 5 min , conversation is of 10 am, its 2 pm now, still waiting for call. Please please don't buy Tata photon get, they almost touch your feet to take plan but later we come to know, we are just adding fund for photon account, NO responsible person for solving issue, Customer care closed ticket by just giving reply that your problem is solved!!!! Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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