Brothers Footprint — I order my shoes & made payment through online in july but still I can't received my order

Address:	Satyanarayan Meena F-7 RSEB colony Chanderiya Chittorgarh 312021
Website:	Brothers foot print

I order shoes by order no 31671 on 20.07.2020 & made payment through online on same day but still after 50 days later i can't received my order or payment refund so please do something other wise i apply in consumers court