Brothers Footprint — Order not recd, payment done in advance

I had order a couple of footwear, i got the order nimber and courier details but till date not recieved anything
Details are following
Order number 44679
Date 24/7/20
Got courier details through text given below_
Hello Gagan, status of your order #44679 with Brothersfootprint has been changed to dispatched. Your AWB [protected] shipped via EXPRESSGO COURIER. Track with load.bz/nXElU
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