Bruhat Bengaluru Mahanagara Palike [BBMP] — Garbage Track - Money collection

Address:

Varthur, patel layout

Dear Sir/Madam,
I'm residing in Varthur, patel layout. I with much disappointment, have come here to register my complaint about the Garbage truck service in my area. The truck driver, few months ago started asking money with each of the residents and started shouting at them if they dont pay money. Initially it started with 30 Rupess and now it has gone up to 50Rupees and every day its a constant harassment's of shouting and disrespecting the residents if the dont pay money or pay less than 50Rupees.
I as a resident of bangalore. I pay my taxes for both income and property. I believe the taxes got to be directed for these kind of services to residents than demanding money forcefully from them and disrespecting them.
The truck service is also once in two days, where the residents are asked to put decompose and non-decompose waste in separate container. Once, i also came across a situation, where a elder person put a small bag switched by mistake and the driver made her to put her hands through the waster container and pick the one she put by mistake.
This, some may call out as following discipline. If we expecting the residents to follow discipline, who authorized the driver to collect money forcefully and threaten them not to come with waste bags, if they dont pay money?
If BBMP feels this needs to be a paid service, why not make it channelized, to whom the collected money is going? are the contractors not being paid by BBMP for doing these activities?
I would request BBMP to look it to this matter as utmost serious issue, as recently there had been too many verbal clashes with the truck driver and some of the residents are already in the thought process of taking this to police notification as this is an illegal approach of collecting money forcefully and this matter might get much highlighted attention in medias if it is not cured at this stage.

Thanks,
Ranji