[Resolved]  BSNL / Airtel / Asianet — International network downtime issue

Address:

Ernakulam, Kerala

there is a serious problem in the international internet network, if we monitor network to USA, servers we can see network packet loss is heavy and, some times there total downtime for some ISP's in India. we are a hosting company and have server in USA based data centers. we are facing this issue since long. as this problem is not understandable by normal users the down time is not recorded. AIRTEL has agreed to this a couple of time when the problem was escalated to level three support engineers. we have not place to raise this complaint ... AIRTEL person told it is the problem in UNDER SEA CABLES, some kind of damage cause this was also told by BSNL
as our customers complaint about this for the first time i am putting this issue online on consumer complaints

hope responsible people would take necessary actions