BSNL — Cheating and fraud in terms of prepaid offers for mnp customers | |||||
I have ported to BSNL from docomo on December 23, 2015 through MNP and was on Amulya plan as per the brochure laid by BSNL for new and MNP customers. A day after i have migrated to Rs 36 per second plan as per which the pulse is to be 2 paise per 3 seconds call duration, but i was charged whopping Rs 12/- for just a 10-min call duration. When i reverted to BSNL customer care regarding this, they said that this offer is void and gave a reason that we did a recharge of Rs 51/- because of which our offer became null, but in face we never did any recharge of Rs 51/- as per message records we have. Added to this, customer care executive gave a rude response. I have all the evidences for this fraud activity. Hence, customers plz beware of porting (MNP) to BNSL telecom. This is a #1 fraud telecom. Was this information helpful? | |||||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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