BSNL, Chennai — Unfair trade practice

Address:

Chennai, Tamil Nadu, 600075

I am an existing subsriber to the broadband services provided to my phone no [protected] by bsnl, chennai for the last more than 4 years. All of a sudden they included a value added service in the name of hungama services with out getting my option and i started getting bills with exaggerated amounts for monthly payments. My protests with request for the immediate disabling this service evoke no response at all and i continue recieve inflated bills till now. It is quite unbecoming of a psu like bsnl to fleece its customers in this manner. There seems to be no accountability or checks and balances in this organization.